The Worst Home Health Care Agencies in Andover, Massachusetts

The description

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Andover, Massachusetts

There are 121 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Andover, Massachusetts.)

Name 5-Star Quality of Care Rating
STANDARDS CARE STAFFING, INC
100 CUMMINGS CENTER
BEVERLY, MA 01915
1:
MAESTRO-CONNECTIONS VNA
439 S UNION STREET, BLDG 2, SUITE 209
LAWRENCE, MA 01843
1:
CROSSWAY HOMECARE LLC
30 MASS AVENUE, SUITE 306
NORTH ANDOVER, MA 01845
1:
LIFOD HOME HEALTH CARE LLC
1 OLDE NORTH ROAD, SUITE 301
CHELMSFORD, MA 01824
1:
BOSTON HOME HEALTH AIDES, LLC
1 UNION STREET
LAWRENCE, MA 01840
1.5:
ABLE HOME CARE, LLC
8 ESSEX CENTER DRIVE, SUITE 100
PEADOBY, MA 01960
1.5:
ROYAL COMFORT HOME CARE INC
280 MERRIMACK STREET, SUITE 530
LAWRENCE, MA 01840
1.5:
CARING HEARTS HOMECARE INC
188 MAIN STREET, SUITE 201
WILMINGTON, MA 01887
1.5:
REGENCY HOME HEALTH, LLC
213 ROCKINGHAM ROAD
LONDONDERRY, NH 03053
1.5:
ALLIANCE HOME CARE VISITING NURSE AGENCY
400 WEST CUMMINGS PARK, SUITE 3775
WOBURN, MA 01801
1.5:
BEYOND HEALTHCARE AGENCY, LLC
10 NEW ENGLAND BUSINESS CENTER, SUITE 105
ANDOVER, MA 01810
1.5:
BELL TOWER HOME HEALTH
402 AMHERST STREET STE 101
NASHUA, NH 03063
1.5:
SILVER TOUCH HOME HEALTH CARE
451 AMHERST ST SUITE 104
NASHUA, NH 03063
1.5:
INTEGRITY HOME CARE SOLUTIONS LLC
1565 MAIN STREET, BLDG 2
TEWKSBURY, MA 01876
1.5:
UNITING WITH YOU HOME CARE LLC
352 HUMPHREY STREET
SWAMPSCOTT, MA 01907
1.5:
ABP BEST HOME CARE AGENCY, INC
29 CRAFTS STREET, SUITE 550
NEWTON, MA 02458
2:
WHITTIER HOME HEALTH CARE AGENCY
145 WARD HILL
HAVERHILL, MA 01835
2:
INTERNATIONAL HEALTH SOLUTIONS
319A ALLSTON STREET
BRIGHTON, MA 02135
2:
LEONARD ONEHIREBA ATIVIE IDEAL HEALTH CARE SYSTEM
2 BOURBON STREET, SUITE 200
PEABODY, MA 01960
2:
EXCELLA HOMECARE INC
35 NEW ENGLAND BUSINESS CENTER DR STE 207
ANDOVER, MA 01810
2:
ALL AT HOME HEALTH CARE LLC
20 LINDEN STREET, 2ND FLOOR
ALLSTON, MA 02134
2:
UPHAMS HOME HEALTH CARE
415 COLUMBIA ROAD, MAIL STOP 415-1
BOSTON, MA 02125
2:
ART OF CARE INC
1320 CENTRE STREET, SUITE 104
NEWTON, MA 02459
2:
VNA OF EASTERN MASSACHUSETTS
259 LOWELL STREET
SOMERVILLE, MA 02144
2:
PATHWAYS HEALTHCARE LLC
24 ORCHARD VIEW DRIVE SUITE 3
LONDONDERRY, NH 03053
2.5:
ROCKINGHAM VNA AND HOSPICE
4 ALUMNI DR
EXETER, NH 03833
2.5:
COMFORT HOME CARE, LLC
147 PELHAM STREET
METHUEN, MA 01844
2.5:
BLISSFUL HOMECARE, LLC
90 SUTTON STREET, SUITE 3-4
NORTH ANDOVER, MA 01845
2.5:
HORIZON HOME CARE, LLC
2314 MAIN STREET
TEWKSBURY, MA 01876
2.5:
GREATER BOSTON HOME HEALTH CARE, LLC
1208B VFW PARKWAY, SUITE 302
BOSTON, MA 02132
2.5:
ACTON PUBLIC HEALTH NURSING SE
30 SUDBURY ROAD
ACTON, MA 01720
3:
BAYADA HOME HEALTH CARE INC.
230 AMHERST ST. SUITE 216
NASHUA, NH 03063
3:
MASS GENERAL BRIGHAM HOME CARE, INC
95 WELLS AVE STE 320
NEWTON, MA 02459
3:
HOME HEALTH & HOSPICE CARE
7 EXECUTIVE DRIVE
MERRIMACK, NH 03054
3:
BROOKSBY VILLAGE, INC
300 BROOKSBY VILLAGE DRIVE
PEABODY, MA 01960
3:
SUBURBAN HOME HEALTH CARE, INC
1050 COMMONWEALTH AVENUE, SUITE 300
BOSTON, MA 02115
3.5:
INNOVIVE HEALTH
10 CABOT ROAD, SUITE 201
MEDFORD, MA 02155
3.5:
BETH ISRAEL LAHEY HEALTH AT HOME
199 ROSEWOOD DRIVE, SUITE 300
DANVERS, MA 01923
3.5:
TUFTS MEDICINE CARE AT HOME
847 ROGERS STREET, SUITE 201
LOWELL, MA 01852
3.5:
METROWEST HOMECARE AND HOSPICE, AN AMEDISYS COMPAN
200 NICKERSON ROAD, SUITE #110
MARLBOROUGH, MA 01752
3.5:
INTERIM HEALTHCARE
608 CHESTNUT ST PO BOX 1780
MANCHESTER, NH 03105
3.5:
HOME HEALTH VNA OF NH
10 CORPORATE DR STE 2203
BEDFORD, NH 03110
3.5:
EMERSON HOSPITAL HOME CARE PROGRAM
310 BAKER AVENUE
CONCORD, MA 01742
4:
CONSTELLATION HOME CARE, CONSTELLATION HEALTH SERVICES
38R MERRIMAC STREET, SUITE 201
NEWBURYPORT, MA 01950
4:
ALL CARE VNA-GREATER LYNN INC
210 MARKET STREET
LYNN, MA 01901
4:
CHELSEA JEWISH VISITING NURSE AGENCY
123 CAPTAIN'S ROW
CHELSEA, MA 02150
4:
CARETENDERS
285 CALEF HWY, STE 106
EPPING, NH 03042
4:
VNA HOME HEALTH AND HOSPICE SERVICES, INC
1070 HOLT AVE STE 1400
MANCHESTER, NH 03109
4:
ELARA CARING
320 NEVADA STREET SUITE 402
NEWTON, MA 02460
4.5:
PATIENT CARE SOLUTIONS, LLC
430 MAPLE STREET
DANVERS, MA 01923
4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst) Springfield, MA (best, worst)
Worcester, MA (best, worst) Barnstable, MA (best, worst)
New Bedford, MA (best, worst) Leominster, MA (best, worst)
Cambridge, MA (best, worst) Lowell, MA (best, worst)
Brockton, MA (best, worst) Quincy, MA (best, worst)
Lynn, MA (best, worst) Fall River, MA (best, worst)
Newton, MA (best, worst) Somerville, MA (best, worst)
Lawrence, MA (best, worst) Framingham, MA (best, worst)
Haverhill, MA (best, worst) Waltham, MA (best, worst)
Malden, MA (best, worst) Weymouth, MA (best, worst)

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