The Worst Home Health Care Agencies in Knoxville, Tennessee

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Knoxville, Tennessee

There are 25 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Knoxville, Tennessee.)

Name	5-Star Quality of Care Rating
CHEROKEE HOME HEALTH AGENCY 73 KAISER WILNOTY DRIVE CHEROKEE, NC 28719	2:
SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC 222 HERITAGE BLVD P O BOX 754 NEWPORT, TN 37821	2:
INTERIM HEALTH CARE OF EAST TENNESSEE 2482 BRIGHTS PIKE MORRISTOWN, TN 37814	2:
SWEETWATER HOSP HOME HEALTH 304 WRIGHT STREET SWEETWATER, TN 37874	2.5:
BLOUNT MEMORIAL HOME HEALTH 1095 EAST LAMAR ALEXANDER PKWY MARYVILLE, TN 37804	3.5:
COVENANT HOMECARE 3001 LAKE BROOK BLVD SUITE 101 KNOXVILLE, TN 37909	3.5:
TENNOVA HEALTHCARE HOME HEALTH 1225 E. WEISGARBER ROAD, SUITE 370S KNOXVILLE, TN 37909	3.5:
UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES 900 E HILL AVE, SUITE 310 KNOXVILLE, TN 37915	3.5:
SUNCREST HOME HEALTH 657 EAST BROADWAY BOULEVARD, STE. C JEFFERSON CITY, TN 37760	3.5:
ADORATION HOME HEALTH 106 SIMPSON RD., STE.1 A WILSON, TN 37771	4:
ENHABIT HOME HEALTH 900 E HILL AVENUE SUITES 115 & 120 KNOXVILLE, TN 37915	4:
MIDDLESBORO ARH HOME HEALTH AGENCY 1217 CUMBERLAND AVENUE MIDDLESBORO, KY 40965	4:
HARRIS HOME HEALTH 81 MEDICAL PARK LOOP, SUITE 204 SYLVA, NC 28779	4.5:
NHC HOMECARE ATHENS 584 S. CONGRESS PKWY ATHENS, TN 37303	4.5:
AMEDISYS HOME HEALTH CARE 1225 E. WEISGARBER RD., STE S 280 KNOXVILLE, TN 37909	4.5:
UNIVERSITY OF TN MEDICAL CENTER HOME HEALTH SERV 3301 WEST ANDREW JOHNSON SUITE 102 MORRISTOWN, TN 37814	4.5:
AMEDISYS HOME HEALTH CARE 1423 WEST MORRIS BLVD SUITE B MORRISTOWN, TN 37814	4.5:
AMEDISYS HOME HEALTH CARE 123 NORTH 19TH STREET, SUITE 5 MIDDLESBORO, KY 40965	4.5:
INTREPID USA HEALTHCARE SERVICES 5401 KINGSTON PIKE KNOXVILLE, TN 37918	5:
NHC HOMECARE KNOXVILLE 9050 EXECUTIVE PARK DR., STE. 100 B KNOXVILLE, TN 37923	5:
CENTERWELL HOME HEALTH 6216 HIGHLAND PLACE WAY STE 102 KNOXVILLE, TN 37919	5:
AMEDISYS HOME HEALTH OF TENNESSEE 1006 OLD KNOXVILLE ROAD TAZEWELL, TN 37879	5:
EAST TN CHILDRENS HOSP HOME HEALTH 11227 WEST POINT DRIVE KNOXVILLE, TN 37934	-:
MAXIM HEALTHCARE SERVICES, INC 10024 INVESTMENT DRIVE STE 130 KNOXVILLE, TN 37932	-:
PATRIOT HOMECARE 800 OAK RIDGE TURNPIKE STE C-260 OAK RIDGE, TN 37830	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Tennessee

Major Cities in Tennessee

Nashville, TN (best, worst)	Memphis, TN (best, worst)
Knoxville, TN (best, worst)	Chattanooga, TN (best, worst)
Clarksville, TN (best, worst)	Murfreesboro, TN (best, worst)
Johnson City, TN (best, worst)	Kingsport, TN (best, worst)
Franklin, TN (best, worst)	Jackson, TN (best, worst)
Cleveland, TN (best, worst)	Bristol, TN (best, worst)
Morristown, TN (best, worst)	Bartlett, TN (best, worst)
Hendersonville, TN (best, worst)	Smyrna, TN (best, worst)
Collierville, TN (best, worst)	Cookeville, TN (best, worst)
Spring Hill, TN (best, worst)	Gallatin, TN (best, worst)