The Worst Home Health Care Agencies in Tennessee

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Tennessee

There are 128 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Tennessee.)

Name	5-Star Quality of Care Rating
PROCARE HOME HEALTH SERVICES 705 PROFESSIONAL PLAZA SUITE 7 GREENEVILLE, TN 37745	1.5:
HOMECARE EXCELLENCE, LLC 95 SIGNATURE PLACE LEBANON, TN 37087	1.5:
INTERIM HEALTH CARE OF EAST TENNESSEE 2482 BRIGHTS PIKE MORRISTOWN, TN 37814	2:
SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC 222 HERITAGE BLVD P O BOX 754 NEWPORT, TN 37821	2:
FUNCTIONAL INDEPENDENCE HOME CARE, INC 270 GERMAN OAK DRIVE CORDOVA, TN 38018	2.5:
SWEETWATER HOSP HOME HEALTH 304 WRIGHT STREET SWEETWATER, TN 37874	2.5:
HOMEFIRST HOME HEALTHCARE 810 SPARTA ST SUITE 3 MC MINNVILLE, TN 37110	2.5:
CENTERWELL HOME HEALTH 225 NORTH WILLOW AVENUE, 3RD FLOOR COOKEVILLE, TN 38501	2.5:
MERITAN, INC 345 ADAMS AVE MEMPHIS, TN 38110	2.5:
HOMEFIRST HOME HEALTHCARE 1101 KERMIT DR SUITE 204 NASHVILLE, TN 37217	2.5:
WHERE THE HEART IS INC 760 GREAT OAKS ROAD EADS, TN 38028	2.5:
METHODIST ALLIANCE HOME CARE 6400 SHELBY VIEW DR, SUITE 101 MEMPHIS, TN 38134	3:
ENHABIT HOME HEALTH 2068 COWAN HIGHWAY, SUITE 440 WINCHESTER, TN 37398	3:
ADORATION HOME HEALTH BROWNSVILLE 1143 TAMMBELL ST BROWNSVILLE, TN 38012	3:
AMEDISYS HOME HEALTH CARE 1655 WYNNE ROAD CORDOVA, TN 38016	3:
MAURY REGIONAL HOME SERVICES 800 SOUTH JAMES CAMPBELL BLVD COLUMBIA, TN 38401	3:
ADORATION HOME HEALTH NASHVILLE SOUTH 750 OLD HICKORY BLVD, SUITE 1-210 BRENTWOOD, TN 37027	3:
ERLANGER CONTINUCARE HOME HEALTH 4289 BONNY OAKS DR STE 201-A CHATTANOOGA, TN 37406	3:
INTREPID USA HEALTHCARE SERVICES 72 STONEBRIDGE, SUITE 1 JACKSON, TN 38305	3:
ADORATION HOME HEALTH 1670 W ANDREW JOHNSON HWY GREENEVILLE, TN 37745	3:
ADORATION HOME HEALTH CARE WEST TENNESSEE 2995 APPLING RD SUITE 102 BARTLETT, TN 38133	3:
DEACONESS HOMECARE 1 1010 PLEASANT GROVE PLACE, SUITE 200 MOUNT JULIET, TN 37122	3.5:
UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES 900 E HILL AVE, SUITE 310 KNOXVILLE, TN 37915	3.5:
TENNOVA HEALTHCARE HOME HEALTH 1225 E. WEISGARBER ROAD, SUITE 370S KNOXVILLE, TN 37909	3.5:
ADORATION HOME HEALTH AND HOSPICE CARE EAST TN 770 STUART ROAD NE SUITE 2 CLEVELAND, TN 37312	3.5:
QUALITY FIRST HOME CARE 500 SOUTH JAMES CAMPBELL BLVD, SUITE A COLUMBIA, TN 38401	3.5:
VOLUNTEER HOME CARE 1913 E MAIN ST. HUMBOLDT, TN 38343	3.5:
DEACONESS HOMECARE PO BOX 433 FAYETTEVILLE, TN 37334	3.5:
VANDERBILT HOME CARE SERVICES 2120 BELCOURT AVE NASHVILLE, TN 37232	3.5:
COOKEVILLE REGIONAL HOME HEALTH 1101 NEAL ST STE 103 COOKEVILLE, TN 38501	3.5:
TENNOVA HOME HEALTH - CLEVELAND 2440 OAKLAND DR., NW CLEVELAND, TN 37311	3.5:
VOLUNTEER HOMECARE OF WEST TN 68 WEST MAIN STREET PO BOX 25 PARSONS, TN 38363	3.5:
ADORATION HOME HEALTH MARTIN 135 KENNEDY DRIVE MARTIN, TN 38237	3.5:
INTREPID USA HEALTHCARE SERVICES 2763 SUMMER OAKS DRIVE SUITE 101 BARTLETT, TN 38134	3.5:
QUALITY HOME HEALTH 101 DUNCAN STREET, SUITE 101-B JAMESTOWN, TN 38556	3.5:
COVENANT HOMECARE 3001 LAKE BROOK BLVD SUITE 101 KNOXVILLE, TN 37909	3.5:
BLOUNT MEMORIAL HOME HEALTH 1095 EAST LAMAR ALEXANDER PKWY MARYVILLE, TN 37804	3.5:
LIFELINE HOME HEALTH CARE 2109 PARK PLAZA SUITE 200 SPRINGFIELD, TN 37172	3.5:
SUNCREST HOME HEALTH 2292 DALTON DRIVE, SUITE A CLARKSVILLE, TN 37043	3.5:
AMERICARE HOME HEALTH AGENCY 7936 PLAYERS FOREST DRIVE MEMPHIS, TN 38119	3.5:
NHC HOMECARE SOMERVILLE 17985 U.S. HIGHWAY 64 SOMERVILLE, TN 38068	3.5:
BALLAD HEALTH HOMECARE 509 MED TECH PARKWAY SUITE 200 JOHNSON CITY, TN 37604	3.5:
SUNCREST HOME HEALTH 657 EAST BROADWAY BOULEVARD, STE. C JEFFERSON CITY, TN 37760	3.5:
INTREPID USA HEALTHCARE SERVICES 350 CALDWELL STREET MC MINNVILLE, TN 37110	3.5:
HIGHPOINT HOMECARE 300 STEAM PLANT ROAD,SUITE 220 GALLATIN, TN 37066	3.5:
ADORATION HOME HEALTH, LLC 1210 BRIARVILLE RD., BLDG. D, STE. B MADISON, TN 37115	3.5:
BAPTIST TRINITY HOMECARE & HOSPICE 8000 CENTERVILLE PKWY SUITE 403 CORDOVA, TN 38018	3.5:
BALLAD HEALTH HOMECARE 1410 TUSCULUM BLVD, SUITE 1600 GREENEVILLE, TN 37745	3.5:
ENHABIT HOME HEALTH 900 E HILL AVENUE SUITES 115 & 120 KNOXVILLE, TN 37915	4:
SAINT THOMAS HOME HEALTH 135 EAST SWAN ST CENTERVILLE, TN 37033	4:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Tennessee

Major Cities in Tennessee

Nashville, TN (best, worst)	Memphis, TN (best, worst)
Knoxville, TN (best, worst)	Chattanooga, TN (best, worst)
Clarksville, TN (best, worst)	Murfreesboro, TN (best, worst)
Johnson City, TN (best, worst)	Kingsport, TN (best, worst)
Franklin, TN (best, worst)	Jackson, TN (best, worst)
Cleveland, TN (best, worst)	Bristol, TN (best, worst)
Morristown, TN (best, worst)	Bartlett, TN (best, worst)
Hendersonville, TN (best, worst)	Smyrna, TN (best, worst)
Collierville, TN (best, worst)	Cookeville, TN (best, worst)
Spring Hill, TN (best, worst)	Gallatin, TN (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)