The Worst Home Health Care Agencies in Kentucky

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Kentucky

There are 88 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Kentucky.)

Name	5-Star Quality of Care Rating
KNOX COUNTY HEALTH DEPARTMENT HHA 261 HOSPITAL DRIVE BARBOURVILLE, KY 40906	2:
MARION HOME HEALTH AGENCY HIGHWAY 60 WEST MARION, KY 42064	2:
KENTUCKY RIVER DISTRICT HHA 48 CENTER STREET BEATTYVILLE, KY 41311	2:
KING'S DAUGHTERS' MEDICAL CENTER HHA 2000 ASHLAND DRIVE ASHLAND, KY 41101	2:
GREEN RIVER DISTRICT HHA 1600 BRECKINRIDGE STREET OWENSBORO, KY 42303	2:
THE MEDICAL CENTER HOME CARE PROGRAM 1953 SCOTTSVILLE ROAD, SUITE 200 BOWLING GREEN, KY 42104	2.5:
SOMC HOME HEALTH SERVICES 246 COMMONWEALTH ROAD VANCEBURG, KY 41179	2.5:
ST CLAIRE MEDICAL CENTER HOME HEALTH 222 MEDICAL CIRCLE DRIVE MOREHEAD, KY 40351	2.5:
BREATHITT COUNTY HHA 955 HIGHWAY 30 WEST JACKSON, KY 41339	2.5:
CUMBERLAND VALLEY DISTRICT HEALTH DEPT HHA 470 MANCHESTER SQUARE, SUITE 212 MANCHESTER, KY 40962	2.5:
BAPTIST HEALTH HOME CARE LEXINGTON 2100 NICHOLASVILLE ROAD LEXINGTON, KY 40503	3:
INTERIM HEALTHCARE OF NORTHERN KENTUCKY 3005 DIXIE HIGHWAY, SUITE 130 EDGEWOOD, KY 41017	3:
HAYSWOOD HOME HEALTH SERVICES 207 STANLEY REED COURT, FL 3 MAYSVILLE, KY 41056	3:
OWENSBORO HEALTH HOME CARE 2816 VEACH RD SUITE 303 OWENSBORO, KY 42302	3:
MCDOWELL HOME HEALTH AGENCY 131 DANIEL DRIVE DANVILLE, KY 40422	3:
MARY BRECKINRIDGE ARH HOME HEALTH AGENCY 166 KATE IRELAND DRIVE HYDEN, KY 41749	3:
PERSONAL TOUCH HOME CARE OF KY 20 NORTH GRAND AVENUE FORT THOMAS, KY 41075	3:
INTREPID USA HEALTHCARE SERVICES 230 TOWER CIRCLE SOMERSET, KY 42503	3:
WHITLEY COUNTY HOME HEALTH AGENCY 368 PENNY LANE WILLIAMSBURG, KY 40769	3:
PROFESSIONAL HOME HEALTH CARE, INC 4934 SOUTH LAUREL ROAD LONDON, KY 40744	3:
BAPTIST HEALTH DEACONESS MADISONVILLE HOME CARE, LLC 200 CLINIC DRIVE, SUITE 210 MADISONVILLE, KY 42431	3:
OWENSBORO HEALTH MUHLENBERG COMMUNITY HOSPITAL HOM 101 LEGION DRIVE CENTRAL CITY, KY 42330	3:
T. J. SAMSON COMM HOSP HOME CARE PROGRAM 1301 NORTH RACE STREET GLASGOW, KY 42141	3.5:
BAPTIST HEALTH HOME CARE LOUISVILLE 6420 DUTCHMANS PARKWAY, SUITE 360 LOUISVILLE, KY 40205	3.5:
HOSPICE OF THE BLUEGRASS, INC. DBA BLUEGRASS CARE NAVIGATORS DBA BLUEGRASS HOME HEALTH CARE 1317 US 62 EAST CYNTHIANA, KY 41031	3.5:
INTREPID OF WESTERN KENTUCKY, INC 1616 HIGHWAY 121 NORTH, SUITE C MURRAY, KY 42071	3.5:
VNA HEALTH AT HOME 2464 FORTUNE DRIVE, SUITE 110 LEXINGTON, KY 40509	3.5:
AMEDISYS HOME HEALTH 1200 BATH AVENUE, SUITE 301 ASHLAND, KY 41101	3.5:
MERCY HEALTH - HOME CARE, PADUCAH 225 MEDICAL CENTER DRIVE, SUITE 203 PADUCAH, KY 42003	3.5:
TWIN LAKES HOME HEALTH 2337 ELIZABETHTOWN ROAD LEITCHFIELD, KY 42754	3.5:
INTREPID USA HEALTHCARE SERVICES 2411 RING ROAD, SUITE 106 ELIZABETHTOWN, KY 42701	3.5:
NORTON HOME HEALTH 9510 ORMSBY STATION ROAD, SUITE 100 LOUISVILLE, KY 40223	3.5:
INTREPID USA HEALTHCARE SERVICES 201 KLUTEY PARK PLAZA HENDERSON, KY 42420	3.5:
ADVENTHEALTH HOME CARE MANCHESTER 509 MEMORIAL DRIVE, SUITE 2 MANCHESTER, KY 40962	3.5:
AMEDISYS HOME HEALTH CARE SERVICES 833 VALLEY COLLEGE DRIVE, SUITE 5 LOUISVILLE, KY 40272	4:
CARETENDERS 771 CORPORATE DRIVE, SUITE 1020 LEXINGTON, KY 40503	4:
LIFELINE HEALTH CARE OF LOGAN 1527 NASHVILLE STREET RUSSELLVILLE, KY 42276	4:
LIFELINE HEALTH CARE OF WARREN 165 NATCHEZ TRACE AVENUE, SUITE 206 BOWLING GREEN, KY 42104	4:
CENTERWELL HOME HEALTH 2114 CHAMBER CENTER DRIVE FORT MITCHELL, KY 41017	4:
ENHABIT HOME HEALTH 2625 FREDERICA STREET SUITE 1A OWENSBORO, KY 42301	4:
ENHABIT HOME HEALTH OF KENTUCKY 2365 HARRODSBURG RD, STE B425 LEXINGTON, KY 40504	4:
AMEDISYS HOME HEALTH OF KENTUCKY 533 CENTRE VIEW BOULEVARD CRESTVIEW HILLS, KY 41017	4:
CENTERWELL HOME HEALTH 1300 E NEW CIRCLE ROAD, SUITE 180 LEXINGTON, KY 40505	4:
AMEDISYS HOME HEALTH CARE SERVICES 101 BRUCE PROFESSIONAL DRIVE MOUNT STERLING, KY 40353	4:
AMEDISYS HOME HEALTH 2480 FORTUNE DRIVE, SUITE 120 LEXINGTON, KY 40509	4:
AMEDISYS HOME HEALTH SERVICES 13101 MAGISTERIAL DRIVE, SUITE 101 LOUISVILLE, KY 40223	4:
VNA HEALTH AT HOME 1 740 EAST LAUREL ROAD LONDON, KY 40741	4:
HIGHLANDS ARH HOME HEALTH 93 DEWEY STREET PRESTONSBURG, KY 41653	4:
HOME CARE HEALTH SERVICES, INC 1414 SOUTH MAYO TRAIL PIKEVILLE, KY 41501	4:
ARH PIKE COUNTY HOME HEALTH AGENCY 5 VILLAGE STREET, 31 PIKEVILLE, KY 41501	4:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Kentucky

Major Cities in Kentucky

Louisville, KY (best, worst)	Lexington, KY (best, worst)
Bowling Green, KY (best, worst)	Elizabethtown, KY (best, worst)
Owensboro, KY (best, worst)	Paducah, KY (best, worst)
Richmond, KY (best, worst)	Covington, KY (best, worst)
Frankfort, KY (best, worst)	London, KY (best, worst)
Georgetown, KY (best, worst)	Florence, KY (best, worst)
Hopkinsville, KY (best, worst)	Nicholasville, KY (best, worst)
Somerset, KY (best, worst)	Independence, KY (best, worst)
Henderson, KY (best, worst)	Jeffersontown, KY (best, worst)
Winchester, KY (best, worst)	Shelbyville, KY (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)