The Worst Home Health Care Agencies in Richmond, Kentucky

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Richmond, Kentucky

There are 24 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Richmond, Kentucky.)

Name	5-Star Quality of Care Rating
BREATHITT COUNTY HHA 955 HIGHWAY 30 WEST JACKSON, KY 41339	2.5:
ST CLAIRE MEDICAL CENTER HOME HEALTH 222 MEDICAL CIRCLE DRIVE MOREHEAD, KY 40351	2.5:
PROFESSIONAL HOME HEALTH CARE, INC 4934 SOUTH LAUREL ROAD LONDON, KY 40744	3:
INTREPID USA HEALTHCARE SERVICES 230 TOWER CIRCLE SOMERSET, KY 42503	3:
WHITLEY COUNTY HOME HEALTH AGENCY 368 PENNY LANE WILLIAMSBURG, KY 40769	3:
MARY BRECKINRIDGE ARH HOME HEALTH AGENCY 166 KATE IRELAND DRIVE HYDEN, KY 41749	3:
MCDOWELL HOME HEALTH AGENCY 131 DANIEL DRIVE DANVILLE, KY 40422	3:
BAPTIST HEALTH HOME CARE LEXINGTON 2100 NICHOLASVILLE ROAD LEXINGTON, KY 40503	3:
ADVENTHEALTH HOME CARE MANCHESTER 509 MEMORIAL DRIVE, SUITE 2 MANCHESTER, KY 40962	3.5:
VNA HEALTH AT HOME 2464 FORTUNE DRIVE, SUITE 110 LEXINGTON, KY 40509	3.5:
HOSPICE OF THE BLUEGRASS, INC. DBA BLUEGRASS CARE NAVIGATORS DBA BLUEGRASS HOME HEALTH CARE 1317 US 62 EAST CYNTHIANA, KY 41031	3.5:
LIFELINE HEALTH CARE OF PULASKI 600 1/2 CLIFTY STREET, SUITES 2 AND 3 SOMERSET, KY 42503	4:
VNA HEALTH AT HOME 1 740 EAST LAUREL ROAD LONDON, KY 40741	4:
LIFELINE ROCKCASTLE HOME HEALTH 145 LEWIS STREET MOUNT VERNON, KY 40456	4:
CARETENDERS 771 CORPORATE DRIVE, SUITE 1020 LEXINGTON, KY 40503	4:
ENHABIT HOME HEALTH OF KENTUCKY 2365 HARRODSBURG RD, STE B425 LEXINGTON, KY 40504	4:
CENTERWELL HOME HEALTH 1300 E NEW CIRCLE ROAD, SUITE 180 LEXINGTON, KY 40505	4:
AMEDISYS HOME HEALTH 2480 FORTUNE DRIVE, SUITE 120 LEXINGTON, KY 40509	4:
AMEDISYS HOME HEALTH CARE SERVICES 101 BRUCE PROFESSIONAL DRIVE MOUNT STERLING, KY 40353	4:
LIFELINE HEALTH CARE OF FAYETTE 100 JOHN SOUTHERLAND DRIVE, SUITE 8 NICHOLASVILLE, KY 40356	4.5:
COMMONWEALTH HOME HEALTH 1056 WELLINGTON WAY, SUITE 130 LEXINGTON, KY 40513	4.5:
FRANKFORT REGIONAL HEALTHCARE AT HOME 2041 CREATIVE DRIVE, SUITE 250 LEXINGTON, KY 40505	4.5:
CENTERWELL HOME HEALTH 105 CITATION DRIVE, SUITE B DANVILLE, KY 40422	5:
COMMONWEALTH HOME HEALTH 1001 GIBSON DRIVE, SUITE 102 RICHMOND, KY 40475	5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Kentucky

Major Cities in Kentucky

Louisville, KY (best, worst)	Lexington, KY (best, worst)
Bowling Green, KY (best, worst)	Elizabethtown, KY (best, worst)
Owensboro, KY (best, worst)	Paducah, KY (best, worst)
Richmond, KY (best, worst)	Covington, KY (best, worst)
Frankfort, KY (best, worst)	London, KY (best, worst)
Georgetown, KY (best, worst)	Florence, KY (best, worst)
Hopkinsville, KY (best, worst)	Nicholasville, KY (best, worst)
Somerset, KY (best, worst)	Independence, KY (best, worst)
Henderson, KY (best, worst)	Jeffersontown, KY (best, worst)
Winchester, KY (best, worst)	Shelbyville, KY (best, worst)