The Worst Home Health Care Agencies in New York

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in New York

There are 111 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in New York.)

Name	5-Star Quality of Care Rating
PEOPLE HOME HEALTH SVS CHHA 1219 NORTH FOREST RD WILLIAMSVILLE, NY 14221	1.5:
HEALTH SERVICES OF NORTHERN NEW YORK INC CHHA 56 MARKET STREET POTSDAM, NY 13676	2:
PARKER JEWISH INST FOR HEALTH CARE & REHAB CHHA 271-11 76TH AVENUE NEW HYDE PARK, NY 11040	2:
SCHOFIELD CERTIFIED HOME CARE 2757 ELMWOOD AVENUE KENMORE, NY 14217	2:
CABRINI CERTIFIED HOME HEALTH AGENCY 115 SOUTH BROADWAY DOBBS FERRY, NY 10522	2.5:
ESSEX COUNTY NURSING SERVICE 132 WATER STREET ELIZABETHTOWN, NY 12932	2.5:
HCR / HCR HOME CARE CHHA (ROCHESTER) 85 METRO PARK ROCHESTER, NY 14623	2.5:
SULLIVAN COUNTY PUBLIC HEALTH SERVICES CHHA 50 COMMUNITY LANE LIBERTY, NY 12754	2.5:
REBEKAH CERTIFIED HOME HEALTH AGENCY 1040 HAVEMEYER AVENUE BRONX, NY 10462	2.5:
WELLBOUND II, LLC 7424 13TH AVENUE BROOKLYN, NY 11228	2.5:
FISHKILL CENTER FOR REHAB & NURSING LTHHCP 22 ROBERT R KASIN WAY BEACON, NY 12508	2.5:
LEWIS COUNTY GENERAL HOSPITAL CHHA 7785 NORTH STATE STREET LOWVILLE, NY 13367	2.5:
ROSA COPLON JEWISH HOME & INFIRMARY CHHA 2700 NORTH FOREST ROAD GETZVILLE, NY 14068	2.5:
JEFFERSON CO PUB HLTH SVS CHHA 531 MEADE STREET WATERTOWN, NY 13601	2.5:
GURWIN CERTIFIED HOME HEALTH AGENCY 330 CONKLIN STREET FARMINGDALE, NY 11735	2.5:
MONTEFIORE MED CTR HOME CARE CHHA ONE FORDHAM PLAZA SUITE 1100 BRONX, NY 10458	3:
FRANKLIN COUNTY PUBLIC HEALTH SERVICES CHHA 355 WEST MAIN STREET MALONE, NY 12953	3:
GUTHRIE HOME HEALTH 4005 WEST RD. CORTLAND, NY 13045	3:
VNA HOME HEALTH 35 COLVIN AVENUE ALBANY, NY 12206	3:
WARTBURG HOME CARE 1 WARTBURG PLACE, HAUSELT BUILDING, 1ST FLOOR MOUNT VERNON, NY 10552	3:
WELLBOUND 2004 MCDONALD AVENUE, SUITE 2-A BROOKLYN, NY 11223	3:
PERSONAL TOUCH HOME AIDES OF NEW YORK INC 2555 OCEAN AVE BROOKLYN, NY 11229	3:
CATHOLIC HOME CARE 110 BI-COUNTY BOULEVARD, SUITE 114 FARMINGDALE, NY 11735	3:
THE NEW JEWISH HOME, HOME CARE (CHHA) 1200 WATER'S PLACE, 2ND FLOOR BRONX, NY 10461	3:
HCR / HCR HOME CARE CHHA (PLATTSBURGH) 176 US OVAL, SUITE 3 PLATTSBURGH, NY 12903	3:
HEALTH QUEST HOME CARE, INC (CERTIFIED) CHHA 2649 SOUTH ROAD, SUITE 220 POUGHKEEPSIE, NY 12601	3:
SOUTH NASSAU COMM HOSP CHHA 1000 SOUTH OYSTER BAY ROAD HICKSVILLE, NY 11801	3:
UNITED HEBREW OF NEW ROCHELLE CHHA 40 WILLOW DRIVE NEW ROCHELLE, NY 10805	3:
UR MEDICINE HOME CARE, CERTIFIED SERVICES, INC 2180 EMPIRE BOULEVARD WEBSTER, NY 14580	3:
LOURDES AT HOME CHHA 4102 OLD VESTAL ROAD VESTAL, NY 13850	3:
HAMILTON CO PUBLIC HEALTH CHHA 139 WHITE BIRCH LANE PO BOX 250 INDIAN LAKE, NY 12842	3:
MID-HUDSON VALLEY DIV OF WESTCHESTER MED CTR CHHA 241 NORTH ROAD, THE ATRIUM, SUITE 303 POUGHKEEPSIE, NY 12601	3:
THE VALLEY VIEW CERTIFIED HOME HEALTH AGENCY 2 GLENMERE COVE RD GOSHEN, NY 10924	3:
HCR - LIVERPOOL 290 ELWOOD DAVIS RD, SUITE 104 LIVERPOOL, NY 13088	3:
WARREN CO HLTH SVS CHHA 1340 STATE ROUTE 9 LAKE GEORGE, NY 12845	3:
CENTERS HOME HEALTH REVIVAL (BRONX) 4770 WHITE PLAINS ROAD BRONX, NY 10470	3.5:
EXCELLENT HOME CARE SERVICES LLC 91-93 SOUTH THIRD STREET BROOKLYN, NY 11211	3.5:
SHINING STAR HOME HEALTH CARE 6024 14TH AVENUE BROOKLYN, NY 11219	3.5:
M J H S HOME CARE 6323 SEVENTH AVENUE BROOKLYN, NY 11220	3.5:
SELFHELP FAMILY HOME CARE 520 EIGHTH AVENUE NEW YORK, NY 10018	3.5:
CENTERLIGHT CERTIFIED HOME HEALTH AGENCY 1000 GATES AVENUE, 4TH FLOOR BROOKLYN, NY 11221	3.5:
PECONIC BAY HOMEHEALTH SERVICES 1 HEROES WAY RIVERHEAD, NY 11901	3.5:
LAWRENCE HOME CARE OF WESTCHESTER 670 WHITE PLAINS ROAD, SUITE 213 SCARSDALE, NY 10583	3.5:
ARCHCARE AT HOME 115 EAST STEVENS AVENUE, SUITES 104 AND 105 VALHALLA, NY 10595	3.5:
PRIME HOME HEALTH SERVICES, LLC 3125 EMMONS AVENUE BROOKLYN, NY 11235	3.5:
OSWEGO HEALTH HOME CARE, LLC 510 SOUTH FOURTH STREET FULTON, NY 13069	3.5:
FOUR SEASONS NURSING & REHABILITATION CHHA 1535 ROCKAWAY PARKWAY BROOKLYN, NY 11236	3.5:
FORT HUDSON CERTIFIED HOME HEALTH AGENCY, INC 319 BROADWAY FORT EDWARD, NY 12828	3.5:
VNS WESTCHESTER CHHA 1311 MAMARONECK AVE, SUITE 180 WHITE PLAINS, NY 10605	3.5:
HHC HEALTH AND HOME CARE 50 WATER STREET, 6TH FLOOR NEW YORK, NY 10004	3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in New York

Major Cities in New York

New York, NY (best, worst)	Brooklyn, NY (best, worst)
Queens, NY (best, worst)	Manhattan, NY (best, worst)
Bronx, NY (best, worst)	Buffalo, NY (best, worst)
Rochester, NY (best, worst)	Albany, NY (best, worst)
Staten Island, NY (best, worst)	Syracuse, NY (best, worst)
Poughkeepsie, NY (best, worst)	Yonkers, NY (best, worst)
Binghamton, NY (best, worst)	Utica, NY (best, worst)
New Rochelle, NY (best, worst)	Saratoga Springs, NY (best, worst)
Mount Vernon, NY (best, worst)	Schenectady, NY (best, worst)
Glens Falls, NY (best, worst)	Brentwood, NY (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)