The Worst Home Health Care Agencies in Maryland

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Maryland

There are 55 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Maryland.)

Name	5-Star Quality of Care Rating
OPTIMAL HEALTH CARE, INC. 11377 ROBINWOOD DRIVE, SUITE 101 HAGERSTOWN, MD 21742	2:
OAK CREST VILLAGE 8820 WALTHER BLVD BALTIMORE, MD 21234	2:
REVIVAL HOMECARE AGENCY-MARYLAND 187 EAST MAIN STREET WESTMINSTER, MD 21157	2.5:
ENHABIT HOME HEALTH 801 E NAYLOR MILL RD, UNIT D SALISBURY, MD 21804	2.5:
ENHABIT HOME HEALTH 1395 PICCARD DRIVE SUITE 310 ROCKVILLE, MD 20850	2.5:
THE JOHNS HOPKINS HOME HEALTH SERVICES, INC 5901 HOLABIRD AVENUE SUITE A BALTIMORE, MD 21224	3:
GARRETT COUNTY HEALTH DEPARTMENT 1025 MEMORIAL AVENUE OAKLAND, MD 21550	3:
PENINSULA HOME CARE, LLC 1001 MOUNT HERMON ROAD, SUITE 200 SALISBURY, MD 21804	3:
COMPREHENSIVE HOME HEALTH CARE AGENCY 12510 PROSPERITY DRIVE, SUITE 140 SILVER SPRING, MD 20904	3:
INTERIM HOME HEALTH 201 RUSSELL AVENUE GAITHERSBURG, MD 20877	3:
PROFESSIONAL HEALTHCARE RESOURCES OF MARYLAND, INC 10605 CONCORD STREET, SUITE 309 KENSINGTON, MD 20895	3:
PHR OF MARYLAND, INC 4429 FORBES BLVD LANHAM, MD 20706	3:
CHARLESTOWN HOME HEALTH AGENCY 715 MAIDEN CHOICE LANE CATONSVILLE, MD 21228	3:
PHR OF BALTIMORE, INC 1501 S EDGEWOOD ST SUITE A BALTIMORE, MD 21227	3:
FREDERICK HEALTH HOME CARE 1 FREDERICK HEALTH WAY FREDERICK, MD 21701	3:
VNA OF MARYLAND - EASTON 29516 CANVASBACK DRIVE, SUITE 100 EASTON, MD 21601	3:
CHESAPEAKE - POTOMAC HOME HEALTH AGENCY, INC. 7627 LEONARDTOWN ROAD HUGHESVILLE, MD 20637	3:
REVIVAL HOMECARE AGENCY - BALTIMORE 4701 MOUNT HOPE DRIVE, SUITE B BALTIMORE, MD 21215	3.5:
HUMAN TOUCH HOME HEALTH OF MARYLAND, INC 2141 INDUSTRIAL PARKWAY, SUITE 207 SILVER SPRING, MD 20904	3.5:
WESTERN MARYLAND HEALTH SYSTEM HOME CARE 1050 WEST INDUSTRIAL BOULEVARD SUITE 19 CUMBERLAND, MD 21502	3.5:
HOMECALL 4701 MOUNT HOPE DRIVE, SUITE A BALTIMORE, MD 21215	3.5:
VNA OF MARYLAND 400 RED BROOK BLVD SUITE 220 OWINGS MILLS, MD 21117	3.5:
HOMECARE MARYLAND, LLC 10090 RED RUN BLVD, FL 3 OWINGS MILLS, MD 21117	3.5:
AMEDISYS HOME HEALTH CARE 1401 MERCANTILE LANE SUITE 351 LARGO, MD 20774	3.5:
ENHABIT HOME HEALTH 11155 DOLFIELD BOULEVARD, SUITE 212 OWINGS MILLS, MD 21117	3.5:
RIDERWOOD VILLAGE, INC 3120 GRACEFIELD ROAD SILVER SPRING, MD 20904	3.5:
MEDSTAR HEALTH HOME CARE 5233 KING AVENUE, SUITE 200 BALTIMORE, MD 21237	4:
MERITUS MEDICAL CENTER, INC 1799 HOWELL ROAD HAGERSTOWN, MD 21740	4:
POTOMAC HOME HEALTH CARE 6001 MONTROSE ROAD 301 ROCKVILLE, MD 20852	4:
AMEDISYS HOME HEALTH 7106 RIDGE ROAD SUITE 110 ROSEDALE, MD 21237	4:
STELLA MARIS INC 2300 DULANEY VALLEY RD TIMONIUM, MD 21093	4:
VNA OF MARYLAND- CHESTERTOWN 103 BROWN STREET CHESTERTOWN, MD 21620	4:
HOMECENTRIS HOME HEALTH II 10 CROSSROADS DRIVE, SUITE 102 OWINGS MILLS, MD 21117	4:
HOLY CROSS HOME CARE AND HOSPICE 10720 COLUMBIA PIKE SECOND FLOOR SILVER SPRING, MD 20901	4:
HOME CALL, INC 844 WASHINGTON ROAD, SUITE 205 WESTMINSTER, MD 21157	4:
COMMUNITY HOME HEALTH OF MARYLAND 110 WEST ROAD SUITE 215 TOWSON, MD 21204	4:
MEDSTAR HEALTH HOME CARE 6525 BELCREST RD, 7TH FLOOR HYATTSVILLE, MD 20782	4:
AMERICARE IN HOME NURSING 10905 FORT WASHINGTON ROAD FORT WASHINGTON, MD 20744	4.5:
AMEDISYS HOME HEALTH CARE 134 INDUSTRY LANE, SUITE 3 FOREST HILL, MD 21050	4.5:
AMEDISYS HOME HEALTH OF MARYLAND 811 CROMWELL PARK DRIVE, SUITE 109 GLEN BURNIE, MD 21061	4.5:
BAYADA HOME HEALTH, INC. 8600 LASALLE RD SUITE 335 TOWSON, MD 21286	4.5:
REVIVAL HOMECARE AGENCY - HOME HEALTH 1101 MERCANTILE LANE, SUITE 292 UPPER MARLBORO, MD 20774	4.5:
BAYADA HOME HEALTH CARE, INC 352A CHRISTOPHER AVENUE GAITHERSBURG, MD 20879	4.5:
HOMECALL 29509 CANVASBACK DRIVE, SUITE 204 EASTON, MD 21601	4.5:
AMEDISYS HOME HEALTH 107 CHESAPEAKE BLVD, SUITE 124 ELKTON, MD 21921	4.5:
AMEDISYS HOME HEALTH 6512 DEER POINTE DRIVE, SUITE B SALISBURY, MD 21804	4.5:
HOME CALL - FREDERICK 5301 BUCKEYSTOWN PIKE SUITE 425 FREDERICK, MD 21704	4.5:
AMEDISYS HOME HEALTH 511 JERMOR LANE, SUITE 200 WESTMINSTER, MD 21157	4.5:
ADVENTIST HOME HEALTH SERVICES, INC. 12041 BOURNEFIELD WAYSUITE B SILVER SPRING, MD 20904	4.5:
CENTERWELL HOME HEALTH 9250 RUMSEY ROAD, SUITE 200 COLUMBIA, MD 21045	5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Maryland

Major Cities in Maryland

Baltimore, MD (best, worst)	Hagerstown, MD (best, worst)
Frederick, MD (best, worst)	Salisbury, MD (best, worst)
Columbia, MD (best, worst)	Germantown, MD (best, worst)
Silver Spring, MD (best, worst)	Waldorf, MD (best, worst)
Ellicott City, MD (best, worst)	Glen Burnie, MD (best, worst)
Rockville, MD (best, worst)	Gaithersburg, MD (best, worst)
Bethesda, MD (best, worst)	Dundalk, MD (best, worst)
Bowie, MD (best, worst)	Towson, MD (best, worst)
Aspen Hill, MD (best, worst)	Severn, MD (best, worst)
Wheaton, MD (best, worst)	North Bethesda, MD (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)