The Worst Home Health Care Agencies in Virginia

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Virginia

There are 249 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Virginia.)

Name	5-Star Quality of Care Rating
PASSION HOME HEALTH SOLUTIONS LLC 1880 HOWARD AVE SUITE 301A VIENNA, VA 22182	1:
CC HOME CARE OF VIRGINIA 4547 EMPIRE COURT FREDERICKSBURG, VA 22408	1.5:
INTERIM HEALTHCARE - COLLINSVILLE 3235 VIRGINIA AVENUE COLLINSVILLE, VA 24078	1.5:
HEAVEN SENT BY HOME TOWN HEALTH CARE 12900 JEFFERSON DAVIS HIGHWAY CHESTER, VA 23831	1.5:
ALL-4 ONE HOME HEALTHCARE SERVICES, INC 1629 SALEM RD, SUITE 101 VIRGINIA BEACH, VA 23456	1.5:
INTERIM HEALTHCARE - CHRISTIANSBURG 100 ARBOR DRIVE SUITE 108 CHRISTIANSBURG, VA 24073	1.5:
HOPE IN HOME CARE, LLC 11835 ROCK LANDING DR HOPE CENTER NEWPORT NEWS, VA 23606	1.5:
PATIENT'S CHOICE HOME HEALTHCARE CORPORATION 1617 SPARROW ROAD STE D CHESAPEAKE, VA 23325	1.5:
VALLEY RIDGE HOME HEALTH 53 WEST MAIN STREET SUITE B CHRISTIANSBURG, VA 24073	1.5:
SOUTHWEST VA HOME HEALTH CARE 2752 GLENDALE RD GALAX, VA 24333	1.5:
BLUE RIDGE HOME HEALTH CARE 28 SHADE TREE LANE GALAX, VA 24333	1.5:
BEST HEALTH CARE SERVICES, LLC 9306-A OLD KEEN MILL RD BURKE, VA 22015	2:
MOUNTAIN REGIONAL PERSONAL CARE SERVICES INC 463 DUFF PATT HIGHWAY DUFFIELD, VA 24244	2:
INTERIM HEALTHCARE OF ROANOKE 1013 EAST MAIN STREET SALEM, VA 24153	2:
CAREVANA HOME HEALTH INC 1340 OLD CHAIN BRIDGE ROAD STE 405 MACLEAN, VA 22101	2:
INTERIM HEALTHCARE 10340 DEMOCRACY LN FAIRFAX, VA 22030	2:
ENHABIT HOME HEALTH 5501 BACKLICK ROAD STE 250 SPRINGFIELD, VA 22151	2:
HOME NURSING COMPANY INC 1770 EAST MAIN STREET - P O BOX 669 LEBANON, VA 24266	2:
PRO HEALTHCARE SERVICING LLC 8315 LEE HIGHWAY - SUITE 202 FAIRFAX, VA 22031	2:
BUCHANAN GENERAL HOSPITAL HOME HEALTH AGENCY 1535 SLATE CREEK ROAD, 5TH FLOOR GRUNDY, VA 24614	2:
COMFORT CARE HOME HEALTH AND HOSPICE 1301 EXECUTIVE BLVD. SUITE 200 CHESAPEAKE, VA 23320	2:
INTERIM HEALTHCARE (LYNCHBURG) 20566 TIMBERLAKE ROAD - SUITE C LYNCHBURG, VA 24502	2:
MEDICAL SERVICES OF AMERICA HOME HEALTH AND HOSPICE 1935 FRONT STREET RICHLANDS, VA 24641	2:
SEVEN HILLS HOME HEALTH INC 2250 MURRELL RD, BLDG B, UNIT 2 LYNCHBURG, VA 24501	2:
ENHABIT HOME HEALTH 100 GATEWAY CENTRE PKWY SUITE 205A RICHMOND, VA 23235	2:
NAYAR HEALTH CARE LLC 300 ASHCAKE ROAD ASHLAND, VA 23005	2:
CARING HEARTS HOMECARE INC 7960 DONEGAN DRIVE SUITE 201 MANASSAS, VA 20109	2:
NAYAR HEALTH CARE BEDFORD LLC 1366 AMERICAN WAY BEDFORD, VA 24523	2:
IN HOME CARE INC 201 NOTTINGHAM AVE WISE, VA 24293	2:
BEST & DEPENDABLE HOME HEALTH CARE 812 NEWTOWN ROAD VIRGINIA BEACH, VA 23462	2:
NAYAR HEALTH CARE FREDERICKSBURG LLC 5000 SOUTHPOINT PARKWAY FREDERICKSBURG, VA 22407	2.5:
SENTARA HOME CARE SERVICES 3800 FETTLER PARK DRIVE - SUITE 102 DUMFRIES, VA 22026	2.5:
PROCARE HOME HEALTH 13800 COPPERMINE ROAD SUITE 157 HERNDON, VA 20171	2.5:
WARM HEARTH AT HOME INC 100 ARBOR DRIVE SUITE 108 CHRISTIANSBURG, VA 24073	2.5:
MEDI HOME HEALTH AGENCY 4820 SOUTHPOINT DRIVE SUITE 103 FREDERICKSBURG, VA 22407	2.5:
BLUESUMMIT NOVA 44121 HARRY BYRD HIGHWAY, SUITE 180 ASHBURN, VA 20147	2.5:
MEDI HOME HEALTH AGENCY 4419 PHEASANT RIDGE ROAD SUITE 202 ROANOKE, VA 24014	2.5:
ENHABIT HOME HEALTH 34 MEDICAL PARK BOULEVARD, SUITE GH PETERSBURG, VA 23805	2.5:
QUALITY HEALTH SERVICES LLC 1940 OPITZ BLVD WOODBRIDGE, VA 22191	2.5:
VIRGINIA HEALTH HOME CARE 1104 WILLIAM STYRON SQUARE SOUTH NEWPORT NEWS, VA 23606	2.5:
ALL ABOUT HOME HEALTH 1924 ARLINGTON BLVD SUITE 100 CHARLOTTESVILLE, VA 22903	2.5:
ENHABIT HOME HEALTH (VA BEACH) 5029 CORPORATE WOODS DR, SUITE C100 VIRGINIA BEACH, VA 23462	2.5:
FIRST CHOICE HOME HEALTH CARE 46 SEVENTH STREET NW NORTON, VA 24273	2.5:
SENTARA HOME CARE SERVICES 11844 ROCK LANDING DRIVE SUITE A NEWPORT NEWS, VA 23606	2.5:
VIRGINIA HEALTHCARE SERVICES OF THE VALLEY LLC 115 CREEKSIDE LANE WINCHESTER, VA 22602	2.5:
HUMAN TOUCH HOME HEALTH 1701 FALL HILL AVE 101 FREDERICKSBURG, VA 22401	2.5:
PROSPECT HOMECARE AGENCY 8315 LEE HWY; STE 302 FAIRFAX, VA 22031	2.5:
MEDI HOME HEALTH AGENCY 530 INDEPENDENCE PKWY SUITE 200 CHESAPEAKE, VA 23320	2.5:
BON SECOURS HOME CARE 7007 HARBOUR VIEW BLVD - SUITE 114 SUFFOLK, VA 23435	2.5:
SENTARA HOMECARE SERVICES 535 INDEPENDENCE PARKWAY SUITE 200 CHESAPEAKE, VA 23320	2.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Virginia

Major Cities in Virginia

Virginia Beach, VA (best, worst)	Richmond, VA (best, worst)
Chesapeake, VA (best, worst)	Norfolk, VA (best, worst)
Arlington, VA (best, worst)	Roanoke, VA (best, worst)
Newport News, VA (best, worst)	Fredericksburg, VA (best, worst)
Alexandria, VA (best, worst)	Hampton, VA (best, worst)
Lynchburg, VA (best, worst)	Charlottesville, VA (best, worst)
Portsmouth, VA (best, worst)	Suffolk, VA (best, worst)
Blacksburg, VA (best, worst)	Williamsburg, VA (best, worst)
Winchester, VA (best, worst)	Centreville, VA (best, worst)
Dale City, VA (best, worst)	Harrisonburg, VA (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)