The Worst Home Health Care Agencies in Richmond, Virginia

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Richmond, Virginia

There are 35 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Richmond, Virginia.)

Name	5-Star Quality of Care Rating
HEAVEN SENT BY HOME TOWN HEALTH CARE 12900 JEFFERSON DAVIS HIGHWAY CHESTER, VA 23831	1.5:
ENHABIT HOME HEALTH 100 GATEWAY CENTRE PKWY SUITE 205A RICHMOND, VA 23235	2:
NAYAR HEALTH CARE LLC 300 ASHCAKE ROAD ASHLAND, VA 23005	2:
ENHABIT HOME HEALTH 34 MEDICAL PARK BOULEVARD, SUITE GH PETERSBURG, VA 23805	2.5:
ENHABIT HOME HEALTH (RICHMOND) 1606 SANTA ROSA ROAD, SUITE 134 RICHMOND, VA 23229	2.5:
AFFIRMATION HOME HEALTH LLC 10124 WEST BROAD STREET GLEN ALLEN, VA 23060	2.5:
NAYAR HEALTH CARE FREDERICKSBURG LLC 5000 SOUTHPOINT PARKWAY FREDERICKSBURG, VA 22407	2.5:
COMMONWEALTH HOME CARE 620 MOOREFIELD PARK DR STE 100 RICHMOND, VA 23236	3:
WELCOME HOMECARE 7323 BOULDERS VIEW LANE RICHMOND, VA 23225	3:
RIVERSIDE HOME HEALTH 4719A RICHMOND ROAD WARSAW, VA 22572	3:
AT HOME CARE 366 MCLAWS CIRCLE SUITE 2B WILLIAMSBURG, VA 23185	3.5:
SENTARA HOME CARE SERVICES-WILLIAMSBURG 5372 DISCOVERY PARK BOULEVARD, SUITE 201 WILLIAMSBURG, VA 23188	3.5:
HOME RECOVERY HOME AID, INC 816 EAST THIRD STREET FARMVILLE, VA 23901	3.5:
ALL ABOUT CARE 10043 MIDLOTHIAN TURNPIKE, SUITE 204 RICHMOND, VA 23235	3.5:
HCA VIRGINIA HEALTHCARE AT HOME 300 ARBORETUM PLACE NORTH CHESTERFIELD, VA 23236	3.5:
WESTMINSTER CANTERBURY CORPORATION 1600 WESTBROOK AVENUE RICHMOND, VA 23227	3.5:
AT HOME CARE 8149 WALNUT GROVE ROAD MECHANICSVLLE, VA 23111	3.5:
BROOKSIDE HOME HEALTH, AN AMEDISYS COMPANY 5360 DISCOVERY PARK BLVD, SUITE - 200 WILLIAMSBURG, VA 23188	4:
AMEDISYS HOME HEALTH 4589 LIFESTYLE LANE MIDLOTHIAN, VA 23112	4:
JAMES RIVER HOME HEALTH AGENCY 9100 ARBORETUM PKWY, SUITE 290 RICHMOND, VA 23236	4:
BON SECOURS HOME HEALTH, LLC 2603 NINE MILE ROAD, SUITE 200 RICHMOND, VA 23223	4:
VCU HEALTH AT HOME HEALTH BY BAYADA 6802 PARAGON PLACE, SUITE 201 RICHMOND, VA 23230	4:
ACCENTCARE HOME HEALTH OF VIRGINIA 7502 LEE DAVIS ROAD MECHANICSVILLE, VA 23111	4:
SOUTHSIDE REGIONAL HOME HEALTH 601 OLD WAGNER ROAD BLDG A PETERSBURG, VA 23805	4.5:
CENTRA HOME HEALTH 1705 EAST 3RD STREET FARMVILLE, VA 23901	4.5:
INTREPID USA HEALTHCARE SERVICES (CHESTER) 3700 FESTIVAL PARK PLAZA FL 3 SUITE A CHESTER, VA 23831	4.5:
THE CARDIAC CONNECTION HOME HEALTH CARE 10109 KRAUSE ROAD, SUITE 203 CHESTERFIELD, VA 23832	4.5:
BAYADA HOME HEALTH CARE - YORKTOWN 111 CYBERNETICS WAY SUITE 208 YORKTOWN, VA 23693	5:
CENTERWELL HOME HEALTH 7113 THREE CHOPT ROAD - SUITE 301 RICHMOND, VA 23226	5:
HOMEAID INC 816 EAST 3RD STREET, SUITE B FARMVILLE, VA 23901	-:
HOME RECOVERY HOMEAID 620 MOOREFIELD PARK DR - SUITE 112 NORTH CHESTERFIELD, VA 23236	-:
JOBEKA HEALTH CARE SERVICES LLC 1108 E MAIN ST, STE 1000 RICHMOND, VA 23219	-:
HEAVEN'S TOUCH NURSING SERVICES LLC 7124 FOREST HILL AVE SUITE C RICHMOND, VA 23225	-:
BENEFICENCE HOME HEALTHCARE, INC 500 GRANITE AVENUE, SUITE #5 MILTON, MA 02186	-:
JAMES RIVER HOME HEALTH CARE LLC 4318 CARR DR FREDERICKSBURG, VA 22408	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Virginia

Major Cities in Virginia

Virginia Beach, VA (best, worst)	Richmond, VA (best, worst)
Chesapeake, VA (best, worst)	Norfolk, VA (best, worst)
Arlington, VA (best, worst)	Roanoke, VA (best, worst)
Newport News, VA (best, worst)	Fredericksburg, VA (best, worst)
Alexandria, VA (best, worst)	Hampton, VA (best, worst)
Lynchburg, VA (best, worst)	Charlottesville, VA (best, worst)
Portsmouth, VA (best, worst)	Suffolk, VA (best, worst)
Blacksburg, VA (best, worst)	Williamsburg, VA (best, worst)
Winchester, VA (best, worst)	Centreville, VA (best, worst)
Dale City, VA (best, worst)	Harrisonburg, VA (best, worst)