The Worst Home Health Care Agencies in Missouri

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Missouri

There are 128 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Missouri.)

Name	5-Star Quality of Care Rating
ALTERNATIVE HOME HEALTH CARE 901 W 14TH STREET, SUITE 220 WASHINGTON, MO 63090	1.5:
CLARK COUNTY HOME HEALTH AGENCY 670 NORTH JOHNSON STREET KAHOKA, MO 63445	1.5:
STE GENEVIEVE CO MEMORIAL HOSP HOME HEALTH AGENCY 990 PARK DRIVE SAINTE GENEVIEVE, MO 63670	1.5:
ON CALL CARE SERVICES, INC 6444 RAYTOWN TRAFFICWAY 125 RAYTOWN, MO 64133	1.5:
HOME HEALTH OF THE OZARKS 1422 S SAM HOUSTON BLVD, SUITE 200 HOUSTON, MO 65483	2:
SERVE LINK HOME CARE, INC 1510 EAST 9TH STREET TRENTON, MO 64683	2:
LEWIS COUNTY HOME HEALTH AGENCY 101 STATE HWY A MONTICELLO, MO 63457	2:
BREAKTHROUGH HEALTHCARE LIMITED LIABILITY COMPANY 677 CRAIG RD, SUITE 204 SAINT LOUIS, MO 63147	2:
HANNIBAL REGIONAL HOSPITAL HOME HEALTH AGENCY 6401 HWY MM HANNIBAL, MO 63401	2:
INSPIRE HOME HEALTH LLC 164 WESTMOUNT DRIVE FARMINGTON, MO 63640	2:
MEDI-PLEX HEALTHCARE PROFESSIONALS, LLC 1470 SOUTH VANDEVENTER AVENUE SAINT LOUIS, MO 63110	2:
PROVIDENCE HOME HEALTH & HOSPICE 2825 BLOOMFIELD ROAD CAPE GIRARDEAU, MO 63703	2.5:
CITIZENS MEMORIAL HOME HEALTH 111 W BROADWAY BOLIVAR, MO 65613	2.5:
PREMIERE HOME HEALTH 926 HEMSATH RD, STE 104A SAINT CHARLES, MO 63303	2.5:
PIKE COUNTY HEALTH DEPT/HOME HEALTH & HOSPICE 1 HEALTH CARE PLACE BOWLING GREEN, MO 63334	2.5:
VILLAGE HOME HEALTH 600 NW PRYOR ROAD, UNIT 300 LEES SUMMIT, MO 64081	2.5:
LAKE REGIONAL HOME HEALTH 1029 NICHOLS ROAD, SUITE A OSAGE BEACH, MO 65065	2.5:
PATIENT CARE PROFESSIONALS, INC 301 SOVEREIGN CT SUITE 102 BALLWIN, MO 63011	2.5:
SCOTLAND COUNTY HOME HEALTH AGENCY 214 W MADISON MEMPHIS, MO 63555	2.5:
FAITH HOME HEALTHCARE 2700 KENDALLWOOD PARKWAY, SUITE 100 GLADSTONE, MO 64119	2.5:
SSM HEALTH AT HOME HOME HEALTH-ST LOUIS 12800 CORPORATE HILL SAINT LOUIS, MO 63131	2.5:
DELMAR GARDENS HOME CARE INC 14805 NORTH OUTER 40 ROAD, SUITE 320 CHESTERFIELD, MO 63017	2.5:
KNOX COUNTY HEALTH DEPARTMENT HOME HEALTH AGENCY 102 WEST MONTICELLO STREET EDINA, MO 63537	2.5:
LIFE FOUNTAIN HEALTH CARE INC 2870 NETHERTON DRIVE, SUITE B SAINT LOUIS, MO 63136	2.5:
MED-STAFF HOME HEALTH, LLC 301 SOVEREIGN CT, SUITE 209 SAINT LOUIS, MO 63011	2.5:
HARRISON COUNTY HOME HEALTH & HOSPICE 1700 BETHANY AVENUE BETHANY, MO 64424	2.5:
MHS-HH CARE, LLC 8301 STATE LINE ROAD, SUITE 102 KANSAS CITY, MO 64114	2.5:
RIMS HEALTH CARE INC 11520 ST CHARLES ROCK ROAD SUITE 115 BRIDGETON, MO 63044	2.5:
INTEGRITY HOME CARE + HOSPICE 2131 PRIMROSE STREET SPRINGFIELD, MO 65804	2.5:
CAMPBELL HOME HEALTH AGENCY 115 NORTH ASH CAMPBELL, MO 63933	2.5:
ST ANDREWS & BETHESDA HOME HEALTH 12101 WOODCREST EXECUTIVE DR, STE 201 SAINT LOUIS, MO 63141	2.5:
GRACE RELIANT HEALTH SERVICES, LLC 2749 THOMAS DRIVE CAPE GIRARDEAU, MO 63701	3:
LUTHERAN SENIOR SERVICES HOME HEALTH 1150 HANLEY INDUSTRIAL COURT BRENTWOOD, MO 63144	3:
OZARKS HEALTHCARE AT HOME, HOME HEALTH 812 NORTH KENTUCKY AVENUE WEST PLAINS, MO 65775	3:
FV AT HOME BY FRIENDSHIP VILLAGE 15201 OLIVE BLVD STE 257 CHESTERFIELD, MO 63017	3:
TRADITIONS HEALTH 1520 E 23RD STREET, STE R INDEPENDENCE, MO 64055	3:
WESTWOOD HOME HEALTH 2642 STATE ROAD 76 WILLOW SPRINGS, MO 65793	3:
SALEM MEMORIAL DISTRICT HOSP HOME HEALTH AGENCY 35629 HWY 72 SALEM, MO 65560	3:
NURSES & COMPANY HOME HEALTH CARE 1053 CAVE SPRINGS, STE 305 SAINT PETERS, MO 63376	3:
TRADITIONS HEALTH 1304-A EAST WOODHURST DRIVE SPRINGFIELD, MO 65804	3:
PHELPS HEALTH HOME HEALTH AND HOSPICE 1500 E STATE HIGHWAY 72 ROLLA, MO 65401	3:
VISITING NURSE ASSOCIATION 1300 E 104TH STREET, STE 300 KANSAS CITY, MO 64114	3:
AW HEALTH CARE 7212-7216 BALSON AVENUE SAINT LOUIS, MO 63130	3:
FREUDENTHAL HOME HEALTH 2425 N WOODBINE AVENUE, STE A SAINT JOSEPH, MO 64506	3:
COMMUNITY HOME HEALTH AND RESTORATIVE CARE 100 EAST MAIN STREET FAIRFAX, MO 64446	3:
PHOENIX HOME CARE AND HOSPICE 1839 E INDEPENDENCE STREET, STE K SPRINGFIELD, MO 65804	3:
YAM HOME HEALTH LLC 12800 BOENKER LANE BRIDGETON, MO 63044	3:
BJC HOME CARE SERVICES 670 MASON RIDGE CENTER DRIVE, STE 300 SAINT LOUIS, MO 63141	3:
TERRACE HOME HEALTH INDEPENDENCE, LLC 4721 SOUTH CLIFF AVENUE, SUITE 211 INDEPENDENCE, MO 64055	3:
APOLLO MEDICAL 655 CRAIG ROAD, STE 340 SAINT LOUIS, MO 63141	3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Missouri

Major Cities in Missouri

St. Louis, MO (best, worst)	Kansas City, MO (best, worst)
Springfield, MO (best, worst)	Columbia, MO (best, worst)
Independence, MO (best, worst)	Lee's Summit, MO (best, worst)
O'Fallon, MO (best, worst)	Joplin, MO (best, worst)
St. Joseph, MO (best, worst)	St. Charles, MO (best, worst)
St. Peters, MO (best, worst)	Jefferson City, MO (best, worst)
Cape Girardeau, MO (best, worst)	Blue Springs, MO (best, worst)
Florissant, MO (best, worst)	Chesterfield, MO (best, worst)
Farmington, MO (best, worst)	Wentzville, MO (best, worst)
Oakville, MO (best, worst)	Wildwood, MO (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)