The Worst Home Health Care Agencies in Spencer, Massachusetts

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Spencer, Massachusetts

There are 52 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Spencer, Massachusetts.)

Name	5-Star Quality of Care Rating
CENTURY HOMECARE LLC 65 WATER STREET, 2ND FLOOR WORCESTER, MA 01604	1.5:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO 379 MAIN STREET FITCHBURG, MA 01420	2:
T & N RELIABLE NURSING CARE, LLC MA 31 AUBURN STREET WORCESTER, MA 01609	2:
WEST RIVER HOME HEALTH 63 KENDRICK STREET NEEDHAM, MA 02494	2:
DAY KIMBALL HEALTHCARE 415 RIVERSIDE DR, STE 3 NORTH GROSVENORDALE, CT 06255	2.5:
HEALTH ALLIANCE HOME HEALTH AND HOSPICE 60 HOSPITAL ROAD LEOMINSTER, MA 01453	2.5:
BETTER CARE HOME HEALTH INC 49 PLEASANT STREET, SUITE A LEOMINSTER, MA 01453	2.5:
ENCOMPASS HEALTH HOME HEALTH 487 HOLYOKE STREET, SUITE 1 LUDLOW, MA 01056	2.5:
LOYAL HOME CARE SERVICES 425 LAKE AVE, N, SUITE 102 WORCESTER, MA 01605	2.5:
ACE MEDICAL SERVICES, INC 40 SPRUCE STREET LEOMINSTER, MA 01453	2.5:
CARE CENTRAL VNA & HOSPICE INC 34 PEARLY LANE GARDNER, MA 01440	3:
EXCEL HOME CARE SERVICES INC 4 STONY HILL ROAD WILBRAHAM, MA 01095	3:
VNA CARE NETWORK 67 MILLBROOK STREET, 500 NORTH WORCESTER, MA 01606	3.5:
ORIOL HOME HEALTH, INC 52 BOYDEN ROAD, SUITE 209 HOLDEN, MA 01520	3.5:
BAYADA HOME HEALTH CARE, INC 2 MOUNT ROYAL AVENUE, SUITE 350 MARLBOROUGH, MA 01752	3.5:
OVERLOOK VISITING NURSE ASSOCIATION INC 88 MASONIC ROAD CHARLTON, MA 01507	3.5:
AVEANNA HEALTHCARE 67 MILLBROOK STREET, SUITE 405 WORCESTER, MA 01606	3.5:
BAYADA HOME HEALTH CARE, INC 300 BALLARDVALE STREET, SUITE 225 WILMINGTON, MA 01887	3.5:
METROWEST HOMECARE AND HOSPICE, AN AMEDISYS COMPAN 200 NICKERSON ROAD, SUITE #110 MARLBOROUGH, MA 01752	3.5:
ACCLAIM HOME HEALTH CARE, INC 120 STAFFORD STREET SUITE 206 WORCESTER, MA 01603	4:
CENTERWELL HOME HEALTH 313 BOSTON POST ROAD WEST, STE 160 MARLBOROUGH, MA 01752	4.5:
PREFERRED TRANSITIONS HOME HEALTH CARE INC 321 FORTUNE BOULEVARD, SUITE 106B MILFORD, MA 01757	5:
FAMILY LIVES 36 WEST MAIN STREET WESTBOROUGH, MA 01581	-:
ALBACARE HOME HEALTH SERVICES LLC 71 CRANBROOK DRIVE HOLDEN, MA 01520	-:
LIFESTREAM HEALTHCARE ALLIANCE, LLC 50 ELM ST. UNIT B SOUTHBRIDGE, MA 01550	-:
STEADY STEPS HOME HEALTH & REHAB LLC 34 HAYDEN ROWE STREET, SUITE 174 HOPKINTON, MA 01748	-:
ANGEL'S GUARDIAN LLC 225 CEDAR HILL STREET, SUITE 200 MARLBOROUGH, MA 01752	-:
RESOLUTION HOME CARE LLC 360 W BOYLSTON STREET, RM 205 WEST BOYLSTON, MA 01583	-:
EDEN HEALTHCARE SERVICES, INC 369 MAIN STREET, SUITE 12 SPENCER, MA 01562	-:
RHAPSODY HOME HEALTH AGENCY LLC 512 MAIN STREET HOLDEN, MA 01520	-:
TOP AID HEALTHCARE 51 UNION STREET, SUITE 204 WORCESTER, MA 01608	-:
PRESTIGE HEALTH CARE SERVICES INC 101 PLEASANT STREET, SUITE 206 WORCESTER, MA 01609	-:
ESSY HOMECARE AND NURSING SERVICES INC 1 BRIDGEVIEW CIRCLE, UNIT 2 TYNGSBORO, MA 01879	-:
CORNERSTONE HEALTHCARE SYSTEMS LLC 65 JAMES STREET, SUITE 220 WORCESTER, MA 01603	-:
GRACIOUS CARE AGENCY LLC 1175 MAIN STREET CLINTON, MA 01510	-:
ICK-ASSURANCE HOME HEALTH CARE INC 960 SOUTH ST FL 2 FITCHBURG, MA 01420	-:
A CARING TOUCH NURSING AND HOMECARE SERVICES 369 MAIN STREET, SUITE 10 SPENCER, MA 01562	-:
TAPHYS HEALTH SERVICES LLC 221 CHANDLER STREET, SUITE 201 WORCESTER, MA 01609	-:
PIVOT POINT HOMECARE SERVICES LLC 112 TURNPIKE ROAD, STE 303 WESTBOROUGH, MA 01581	-:
RMG HOME CARE INC 11-15 SANDERSDALE ROAD SOUTHBRIDGE, MA 01550	-:
EVEREST HOME HEALTH INC 716 W BOYLSTON ST, STE 1A WORCESTER, MA 01606	-:
ARCA HEALTH VNA LLC 708 PARK AVENUE, SUITE 100 WORCESTER, MA 01608	-:
GRACE EXCEL HEALTHCARE SERVICES LLC 340 MAIN STREET, SUITE 817 WORCESTER, MA 01608	-:
ROYALE CARE 330 SOUTWEST CUTOFF 102 WORCESTER, MA 01604	-:
OMNI HOME HEALTH AGENCY 390 MAIN STREET, SUITE 734 WORCESTER, MA 01608	-:
PERNET FAMILY HEATLH SERVICES 237 MILLBURY STREET WORCESTER, MA 01610	-:
AMONG FRIENDS HOME HEALTH INC 91 STAFFORD STREET, SUITE 1A WORCESTER, MA 01603	-:
IOWA COUNTY HEALTH DEPARTMENT 185 WEST DILLIN STREET, SUITE #1 MARENGO, IA 52301	-:
OMEGA MEDICAL SERVICES INC 50 CHEYANNE ROAD WORCESTER, MA 01606	-:
M&F HEALTH SERVICES AND SUPPORT 3 ELY STREET WORCESTER, MA 01610	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst)	Springfield, MA (best, worst)
Worcester, MA (best, worst)	Barnstable, MA (best, worst)
New Bedford, MA (best, worst)	Leominster, MA (best, worst)
Cambridge, MA (best, worst)	Lowell, MA (best, worst)
Brockton, MA (best, worst)	Quincy, MA (best, worst)
Lynn, MA (best, worst)	Fall River, MA (best, worst)
Newton, MA (best, worst)	Somerville, MA (best, worst)
Lawrence, MA (best, worst)	Framingham, MA (best, worst)
Haverhill, MA (best, worst)	Waltham, MA (best, worst)
Malden, MA (best, worst)	Weymouth, MA (best, worst)