The Worst Home Health Care Agencies in Springfield, Massachusetts

The description

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Springfield, Massachusetts

There are 124 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Springfield, Massachusetts.)

Name 5-Star Quality of Care Rating
BETTER HEALTHCARE SOLUTIONS LLC
120 MAPLE STREET, SUITE 401
SPRINGFIELD, MA 01103
1:
RADIANCE HOME HEALTH CARE INC
10 CENTER STREET SUITE 302
CHICOPEE, MA 01013
1:
PATIENT CARE
1344 SILAS DEANE HIGHWAY, SUITE 513
ROCKY HILL, CT 06067
1:
WESTERN MASS HOME HEALTH SERVICES INC
155 MAPLE STREET, SUITE 204
SPRINGFIELD, MA 01105
1:
A BETTER LIFE HOMECARE LLC
20 MAPLE STREET, FLOOR 2
SPRINGFIELD, MA 01103
1.5:
AMERICAN HOME HEALTH, INC
567 NEW PARK AVENUE
WEST HARTFORD, CT 06110
1.5:
HEALTHPOINT HOMECARE SERVICES LLC
140 HIGH STREET, SUITE 100
SPRINGFIELD, MA 01105
1.5:
EXCELSURE HOMES HEALTH CARE SOLUTIONS LLC
155 MAPLE STREET, SUITE 409
SPRINGFIELD, MA 01105
1.5:
KEEPMEHOME
1340 WORTHINGTON RIDGE
BERLIN, CT 06037
1.5:
CENTRO ONE HEALTH INC
336 GRATTON STREET
CHICOPEE, MA 01020
1.5:
CENTURY HOMECARE LLC
65 WATER STREET, 2ND FLOOR
WORCESTER, MA 01604
1.5:
NURSING SERVICES INC
21 HIGH ST
EAST HARTFORD, CT 06118
1.5:
AVERY HEIGHTS HOME HEALTH AGENCY
705 NEW BRITAIN AVE
HARTFORD, CT 06106
2:
ADVANCED HOME HEALTH CARE AGENCY, INC
104 PARK ROAD
WEST HARTFORD, CT 06119
2:
ENHABIT HOME HEALTH
2080 SILAS DEANE HWY, 2ND FL
ROCKY HILL, CT 06067
2:
LEGACY LIFECARE VISITING NURSE AGENCY - WEST
770 CONVERSE STREET
LONGMEADOW, MA 01106
2:
TOUCHPOINTS AT HOME
1838 SILAS DEANE HIGHWAY
ROCKY HILL, CT 06067
2:
T & N RELIABLE NURSING CARE, LLC MA
31 AUBURN STREET
WORCESTER, MA 01609
2:
TRANSITIONS HOME HEALTH & PRIVATE CARE CO
379 MAIN STREET
FITCHBURG, MA 01420
2:
WEST RIVER HOME HEALTH
63 KENDRICK STREET
NEEDHAM, MA 02494
2:
LOYAL HOME CARE SERVICES
425 LAKE AVE, N, SUITE 102
WORCESTER, MA 01605
2.5:
BETTER CARE HOME HEALTH INC
49 PLEASANT STREET, SUITE A
LEOMINSTER, MA 01453
2.5:
ALLIED HEALTH SYSTEMS LLC
1145 MAIN ST. STE 221
SPRINGFIELD, MA 01103
2.5:
FRANCISCAN HOME CARE AND HOSPICE CARE
267 FINCH AVE
MERIDEN, CT 06450
2.5:
ENCOMPASS HEALTH HOME HEALTH
487 HOLYOKE STREET, SUITE 1
LUDLOW, MA 01056
2.5:
DAY KIMBALL HEALTHCARE
415 RIVERSIDE DR, STE 3
NORTH GROSVENORDALE, CT 06255
2.5:
HOME HEALTH SPECIALTY SERVICES, INC
2524 DIXWELL AVENUE
HAMDEN, CT 06514
2.5:
COMFORT PLUS CAREGIVERS LLC
264 NORTH MAIN STREET, SUITE 7
EAST LONGMEADOW, MA 01028
2.5:
INTERNATIONAL HEALTH SOLUTIONS
795 WORCESTER ST
SPRINGFIELD, MA 01151
2.5:
VNA & HOSPICE OF COOLEY DICKINSON
30 LOCUST STREET
NORTHAMPTON, MA 01060
2.5:
HEALTH ALLIANCE HOME HEALTH AND HOSPICE
60 HOSPITAL ROAD
LEOMINSTER, MA 01453
2.5:
ACE MEDICAL SERVICES, INC
40 SPRUCE STREET
LEOMINSTER, MA 01453
2.5:
MCANGEL HOME VISITING NURSES, LLC
60 WASHINGTON AVE, STE 105
HAMDEN, CT 06518
2.5:
INTERIM HEALTHCARE OF HARTFORD
231 FARMINGTON AVE
FARMINGTON, CT 06032
2.5:
HOLYOKE VISITING NURSE ASSOC
575 BEECH STREET
HOLYOKE, MA 01040
3:
EXCEL HOME CARE SERVICES INC
4 STONY HILL ROAD
WILBRAHAM, MA 01095
3:
ATRINITY HOME HEALTH LLC
8 RESEARCH PARKWAY, SUITE 2
WALLINGFORD, CT 06492
3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM
117 MAIN STREET
MIDDLETOWN, CT 06457
3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT
8 KEYNOTE DRIVE
VERNON, CT 06066
3:
MCLEAN HOME CARE AND HOSPICE
75 GREAT POND RD
SIMSBURY, CT 06070
3:
BRISTOL HOSPITAL HOME CARE AGENCY
32 VALLEY STREET, STE D,
BRISTOL, CT 06010
3:
CAPUANO HOME HEALTH CARE INC
265 BENTON DRIVE # 201
EAST LONGMEADOW, MA 01028
3:
CARE CENTRAL VNA & HOSPICE INC
34 PEARLY LANE
GARDNER, MA 01440
3:
THERE FOR YOU HOME CARE SERVICES
534 FROST ROAD
WATERBURY, CT 06705
3:
ATHENA HOME HEALTH & HOSPICE
135 SOUTH ROAD
FARMINGTON, CT 06032
3:
BAYSTATE HOME HEALTH
30 CAPITAL DRIVE, STE A
W SPRINGFIELD, MA 01089
3.5:
HARTFORD HEALTHCARE AT HOME
1 NORTHWESTERN DRIVE SUITE 101
BLOOMFIELD, CT 06002
3.5:
MASTERS IN HOME CARE, LLC
40 COLD SPRING ROAD
ROCKY HILL, CT 06067
3.5:
OVERLOOK VISITING NURSE ASSOCIATION INC
88 MASONIC ROAD
CHARLTON, MA 01507
3.5:
AVEANNA HEALTHCARE
67 MILLBROOK STREET, SUITE 405
WORCESTER, MA 01606
3.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Massachusetts

Major Cities in Massachusetts

Boston, MA (best, worst) Springfield, MA (best, worst)
Worcester, MA (best, worst) Barnstable, MA (best, worst)
New Bedford, MA (best, worst) Leominster, MA (best, worst)
Cambridge, MA (best, worst) Lowell, MA (best, worst)
Brockton, MA (best, worst) Quincy, MA (best, worst)
Lynn, MA (best, worst) Fall River, MA (best, worst)
Newton, MA (best, worst) Somerville, MA (best, worst)
Lawrence, MA (best, worst) Framingham, MA (best, worst)
Haverhill, MA (best, worst) Waltham, MA (best, worst)
Malden, MA (best, worst) Weymouth, MA (best, worst)

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