The Worst Home Health Care Agencies in Spokane, Washington

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Spokane, Washington

There are 17 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Spokane, Washington.)

Name	5-Star Quality of Care Rating
SUNSHINE HOME HEALTH CARE 10410 E 9TH AVE SPOKANE, WA 99206	2.5:
ADVANCED HOME CARE OF COEUR D'ALENE 1578 W RIVERSTONE DR COEUR D'ALENE, ID 83814	2.5:
CENTERWELL HOME HEALTH 1230 NORTHWOOD CENTER CT, SUITE C COEUR D'ALENE, ID 83814	3:
WELCOME HOME HEALTHCARE SERVICES, LLC 120 E LAKE STREET, SUITE 319 SANDPOINT, ID 83864	3:
EDEN HOME HEALTH 1225 NORTH ARGONNE RD, STE 100 SPOKANE VALLEY, WA 99212	3.5:
CREST HOME HEALTH & HOSPICE, LLC 2100 NORTHWEST BLVD, STE 120 COEUR D'ALENE, ID 83814	3.5:
ABILITY HOME HEALTH 250 NORTHWEST BLVD STE 211 COEUR D'ALENE, ID 83814	3.5:
INTREPID USA HEALTHCARE SERVICES 9715 NORTH NEVADA STREET SPOKANE, WA 99218	3.5:
ASSURED HOME HEALTH 505 N ARGONNE RD BLDG C SPOKANE VALLEY, WA 99212	4:
ASSURED HOME HEALTH 111 W NORTH RIVER DR SUITE 205 SPOKANE, WA 99201	4:
KINDRED AT HOME 22820 EAST APPLEWAY AVENUE LIBERTY LAKE, WA 99019	4:
RELIANT HEALTHCARE, INC 1103 E BEST AVENUE, SUITE E COEUR D'ALENE, ID 83814	4:
CENTERWELL HEALTH SERVICES 8502 NORTH NEVADA STREET SUITE 2 SPOKANE, WA 99208	4:
EDEN HOME HEALTH 204 TRIANGLE DRIVE PONDERAY, ID 83852	4:
TOUCHMARK HOME HEALTH 2929 S WATERFORD DR SPOKANE, WA 99203	4.5:
PROVIDENCE VNA HOME HEALTH 611 NORTH PERRY, BUILDING II, 2ND FLOOR SPOKANE, WA 99202	4.5:
NORTH IDAHO HOME HEALTH 850 W KATHLEEN AVENUE COEUR D ALENE, ID 83815	4.5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Washington

Major Cities in Washington

Seattle, WA (best, worst)	Spokane, WA (best, worst)
Kennewick, WA (best, worst)	Bremerton, WA (best, worst)
Tacoma, WA (best, worst)	Olympia, WA (best, worst)
Vancouver, WA (best, worst)	Marysville, WA (best, worst)
Bellevue, WA (best, worst)	Yakima, WA (best, worst)
Kent, WA (best, worst)	Bellingham, WA (best, worst)
Everett, WA (best, worst)	Renton, WA (best, worst)
Spokane Valley, WA (best, worst)	Federal Way, WA (best, worst)
Kirkland, WA (best, worst)	Auburn, WA (best, worst)
Pasco, WA (best, worst)	Wenatchee, WA (best, worst)