CONTACT INFORMATION REVIEWS & MORE DATA
The Citadel Mooresville
- Date Updated: November 01, 2024
- CMS Overall 5-Star Rating:
-
Address: 550 GLENWOOD DRIVE
MOORESVILLE NC 28115 Map - Phone: 704-664-7494
- Website: Click Here
- Medicare Provider Number: 345283
- Participating in Medicare Since: June 23, 1988
- No. of Certified Beds: 130
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $349,952.02
- Complaints Filed: 40
- Accepts: Medicare and Medicaid
About The Citadel Mooresville
The Citadel Mooresville, located in MOORESVILLE, NC, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. The Citadel Mooresville offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- The Citadel Mooresville is ranked #3 out of 4 facilities within a 10 mile radius and #46 out of 49 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Worsening
-
Total Nursing Hours Spent Per Resident Per Day: 4.00
(The national average is 3.84 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 18.30% .
- CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible. >
The Citadel Mooresville Owner & Operator Information
Business Entity Name:
CITADEL MOORESVILLE LLC
Owners:
- ACCORDIUS SNF HOLDCO LLC (DIRECT- 100%)
- HC FAMILY TRUST (INDIRECT)
- KIMBERLY MORROW (INDIRECT)
- SHNZ HOLDINGS LLC (INDIRECT)
- WYNCOTE LLC (INDIRECT)
- ZANZIPER FAMILY TRUST (INDIRECT)
Managers and Directors:
- STELLA BABSON (MANAGING EMPLOYEE)
- BATYA GORELICK (CORPORATE OFFICER)
The Citadel Mooresville Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 1: |
| Quality Rating | 2: |
| Staffing Rating | 3: |
Inspection Scores
| Cycle 1 Score (as of February 01, 2024) | 288 |
| Cycle 2 Score (as of July 15, 2022) | 196 |
| Cycle 3 Score (as of April 15, 2021) | 426 |
| Weighted All Cycles Score | 280 |
Complaints by Residents
This table shows complaints filed by residents in The Citadel Mooresville:
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 03/05/2024 |
| Protect each resident from the wrongful use of the resident's belongings or money. | 03/05/2024 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 03/05/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 03/05/2024 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | 03/05/2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 02/28/2023 |
| Provide and implement an infection prevention and control program. | 02/28/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 09/13/2022 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 08/12/2022 |
| Honor the resident's right to organize and participate in resident/family groups in the facility. | 08/12/2022 |
| Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | 08/12/2022 |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | 08/12/2022 |
| Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | 08/12/2022 |
| Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | 08/12/2022 |
| Ensure services provided by the nursing facility meet professional standards of quality. | 08/12/2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 08/12/2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 08/12/2022 |
| Provide safe and appropriate respiratory care for a resident when needed. | 08/12/2022 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 08/12/2022 |
| Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | 08/12/2022 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 02/14/2022 |
| Honor the resident's right to organize and participate in resident/family groups in the facility. | 02/14/2022 |
| Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | 02/14/2022 |
| Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | 02/14/2022 |
| Assure that each resident?s assessment is updated at least once every 3 months. | 02/14/2022 |
| Encode each resident?s assessment data and transmit these data to the State within 7 days of assessment. | 02/14/2022 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 02/14/2022 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 02/14/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 02/14/2022 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 02/14/2022 |
| Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | 02/14/2022 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 02/14/2022 |
| Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | 02/14/2022 |
| Provide and implement an infection prevention and control program. | 02/14/2022 |
| Perform COVID19 testing on residents and staff. | 02/14/2022 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 01/14/2022 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 12/22/2021 |
| Provide safe and appropriate respiratory care for a resident when needed. | 12/22/2021 |
| Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | 12/22/2021 |
| Administer the facility in a manner that enables it to use its resources effectively and efficiently. | 12/22/2021 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of The Citadel Mooresville spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.56 | 0.57 / 0.67 |
| Case Mix | 0.66 | 0.65 / 0.66 |
| Adjusted | 0.56 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.18 | 0.89 / 0.88 |
| Case Mix | 0.87 | NA / NA |
| Adjusted | 1.19 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.26 | 2.30 / 2.29 |
| Case Mix | 2.27 | NA / NA |
| Adjusted | 2.27 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.74 | 1.46 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.00 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 4.00 | 3.76 / 3.84 |
| Case Mix | 3.79 | 3.73 / 3.82 |
| Adjusted | 4.02 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
18.3%
/
21.8% Better |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
15.6%
/
13.2% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
1.4%
/
1.6% Better |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
1.4%
/
1.8% Better |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
31.1%
/
18.8% Worse |
| Percentage of long-stay residents who lose too much weight (qm404) |
0.3%
/
7.9% Better |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) |
43.4%
/
56.7% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
0.6%
/
1.1% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
3.3%
/
2.9% Worse |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
1.3%
/
3.7% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.0% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
4.2%
/
3.8% Worse |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
94.2%
/
91.1% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
11.9%
/
13.0% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
63.5%
/
79.4% Worse |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
2.7%
/
1.6% Worse |
| Percentage of long-stay residents whose ability to move independently worsened (qm451) |
41.2%
/
22.0% Worse |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
26.3%
/
21.9% Worse |
| Percentage of high risk long-stay residents with pressure ulcers (qm453) |
8.6%
/
9.8% Better |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
92.2%
/
93.7% Worse |
| Percentage of short-stay residents who made improvements in function (qm471) |
76.5%
/
74.7% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
64.7%
/
76.5% Worse |
Hospitals Near The Citadel Mooresville
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near The Citadel Mooresville.
The Citadel Mooresville is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
NOVANT HEALTH ROWAN MEDICAL CENTER 612 MOCKSVILLE AVE SALISBURY, NC 28144 |
2 |
|
IREDELL MEMORIAL HOSPITAL INC 557 BROOKDALE DR STATESVILLE, NC 28677 |
2 |
|
LAKE NORMAN REGIONAL MEDICAL CENTER 171 FAIRVIEW ROAD MOORESVILLE, NC 28117 |
2 |
|
CAROMONT REGIONAL MEDICAL CENTER 2525 COURT DR GASTONIA, NC 28052 |
3 |
|
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER 10030 GILEAD ROAD HUNTERSVILLE, NC 28078 |
3 |
|
CAROLINAS MEDICAL CENTER-NORTHEAST 920 CHURCH ST N CONCORD, NC 28025 |
4 |
|
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER 200 HAWTHORNE LANE BOX 33549 CHARLOTTE, NC 28233 |
4 |
|
ATRIUM HEALTH UNIVERSITY CITY 8800 NORTH TYRON STREET CHARLOTTE, NC 28262 |
4 |
|
NOVANT HEALTH MINT HILL MEDICAL CENTER 8201 HEALTHCARE LOOP CHARLOTTE, NC 28215 |
4 |
|
ATRIUM HEALTH LINCOLN 433 MCALISTER RD LINCOLNTON, NC 28092 |
5 |
|
W.G. (BILL) HEFNER SALISBURY VA MEDICAL CENTER (SALSBURY) 1601 BRENNER AVENUE SALISBURY, NC 28144 |
5 |
|
DAVIE MEDICAL CENTER 329 NC HWY 801 N BERMUDA RUN, NC 27006 |
5 |
|
DAVIS REGIONAL MEDICAL CENTER 218 OLD MOCKSBVILLE RD PO BOX 1823 STATESVILLE, NC 28687 |
Not Available |
Ratings History for The Citadel Mooresville
Medical Professionals Associated with The Citadel Mooresville
These are the doctors who are affiliated with The Citadel Mooresville. The data is from the most recent period. Historical data is not available.
We did not find any medical professionals associated with The Citadel Mooresville.
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of November 01, 2024.
Our Analysis
Best and Worst Nursing Homes in MOORESVILLE, NC
Here is our analysis of the Best Nursing Homes in MOORESVILLE and Worst Nursing Homes in MOORESVILLE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for The Citadel Mooresville
A list of all of the registered owners for The Citadel Mooresville. This includes direct and indirect owners and managers.
Noted Deficiencies for The Citadel Mooresville
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for The Citadel Mooresville
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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