CONTACT INFORMATION REVIEWS & MORE DATA

The Laurels of Willow Creek

  • Date Updated:  November 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  11611 ROBIOUS ROAD
    MIDLOTHIAN VA 23113 Map
  • Phone:  804-379-4771
  • Website:   Click Here
  • Medicare Provider Number:  495257
  • Participating in Medicare Since:  September 24, 1991
  • No. of Certified Beds:  120
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $82,602.00
  • Complaints Filed:   7
  • Accepts:  Medicare and Medicaid

  About The Laurels of Willow Creek

The Laurels Of Willow Creek, located in MIDLOTHIAN, VA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. The Laurels Of Willow Creek offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • The Laurels of Willow Creek is ranked #12 out of 23 facilities within a 10 mile radius and #20 out of 39 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (3 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 3.22
    (The national average is 3.84 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 19.93% .
  •    There is no indication of abuse occuring at The Laurels of Willow Creek. (CMS flags facilities where abuse has either happened or is very likely.)

  The Laurels of Willow Creek Owner & Operator Information

Business Entity Name:

OAK HEALTH CARE INVESTORS OF RICHMOND VIRGINIA, INC.

Owners:

Managers and Directors:

  The Laurels of Willow Creek Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 3:
Health Inspection Rating 2:
Quality Rating 5:
Staffing Rating 2:

Inspection Scores

Cycle 1 Score (as of September 13, 2023) 84
Cycle 2 Score (as of March 24, 2022) 192
Cycle 3 Score (as of March 14, 2019) 88
Weighted All Cycles Score 121

  Complaints by Residents

This table shows complaints filed by residents in The Laurels of Willow Creek:

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. 10/16/2023
Ensure services provided by the nursing facility meet professional standards of quality. 10/16/2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing. 10/16/2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 10/16/2023
Ensure each resident?s drug regimen must be free from unnecessary drugs. 10/16/2023
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. 10/16/2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 06/02/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of The Laurels of Willow Creek spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.39 0.67 / 0.67
Case Mix 0.66 0.68 / 0.66
Adjusted 0.39 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.95 1.00 / 0.88
Case Mix 0.87 NA / NA
Adjusted 0.95 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.89 2.08 / 2.29
Case Mix 2.28 NA / NA
Adjusted 1.88 NA / NA
Total Licensed Staff
Hours 1.34 1.67 / 1.54
Physical Therapist (PT)
Hours 0.10 0.08 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 3.22 3.75 / 3.84
Case Mix 3.82 3.92 / 3.82
Adjusted 3.22 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
19.9% / 22.2%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
6.9% / 12.3%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.3% / 1.4%
Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
0.5% / 1.4%
Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 9.3% / 17.1%
Better
Percentage of long-stay residents who lose too much weight (qm404) 8.2% / 6.4%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 63.6% / 53.6%
Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.0% / 0.6%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 0.4% / 1.7%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 6.3% / 11.0%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.1%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 2.5% / 3.5%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 94.3% / 90.5%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 17.3% / 13.1%
Worse
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 75.6% / 74.4%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 1.4% / 1.6%
Better
Percentage of long-stay residents whose ability to move independently worsened (qm451) 8.6% / 18.4%
Better
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 28.1% / 20.0%
Worse
Percentage of high risk long-stay residents with pressure ulcers (qm453) 8.8% / 8.2%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 94.3% / 93.9%
Better
Percentage of short-stay residents who made improvements in function (qm471) 71.7% / 77.4%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 80.9% / 72.3%
Better

  Hospitals Near The Laurels of Willow Creek

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near The Laurels of Willow Creek.

The Laurels of Willow Creek is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
BON SECOURS SOUTHSIDE MEDICAL CENTER
200 MEDICAL PARK BOULEVARD
PETERSBURG, VA 23805
2
JOHN RANDOLPH MEDICAL CENTER
411 WEST RANDOLPH ROAD
HOPEWELL, VA 23860
3
MEDICAL COLLEGE OF VIRGINIA HOSPITALS
POST OFFICE BOX 980510 1250 EAST MARSHALL STREET
RICHMOND, VA 23298
4
BON SECOURS ST MARYS HOSPITAL
5801 BREMO RD
RICHMOND, VA 23226
4
BON SECOURS MEMORIAL REGIONAL MEDICAL CENTER
8260 ATLEE ROAD
MECHANICSVILLE, VA 23116
4
RICHMOND VA MEDICAL CENTER
1201 BROAD ROCK BOULEVARD
RICHMOND, VA 23249
4
CJW MEDICAL CENTER
7101 JAHNKE ROAD
RICHMOND, VA 23235
4
HENRICO DOCTORS' HOSPITAL
1602 SKIPWITH ROAD
RICHMOND, VA 23229
4
BON SECOURS ST FRANCIS MEDICAL CENTER
13710 ST FRANCIS BOULEVARD
MIDLOTHIAN, VA 23114
4
BON SECOURS RICHMOND COMMUNITY HOSPITAL
1500 N. 28TH STREET
RICHMOND, VA 23223
Not Available
HIRAM W DAVIS MEDICAL CENTER
P O BOX 4030
PETERSBURG, VA 23803
Not Available

Ratings History for The Laurels of Willow Creek

  Medical Professionals Associated with The Laurels of Willow Creek

These are the doctors who are affiliated with The Laurels of Willow Creek. The data is from the most recent period. Historical data is not available.

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of November 01, 2024.

Name Health Inspection Score / Overall Rating
Vcu Health Children's Services at Brook Road
(RICHMOND, VA)
12 / 5:
The Haven at Brandermill Woods
(MIDLOTHIAN, VA)
16.667 / 5:
Covenant Woods Nursing Home
(MECHANICSVILLE, VA)
26 / 4:
Hiram W Davis Medical Ctr
(PETERSBURG, VA)
31.333 / 5:
Our Lady of Hope Health Center
(RICHMOND, VA)
36 / 4:
Westminster-Canterbury of Richmond
(RICHMOND, VA)
42.833 / 4:
The Virginia Home
(RICHMOND, VA)
44 / 3:
Dinwiddie Health and Rehab Center
(PETERSBURG, VA)
45.333 / 3:
Autumn Care of Mechanicsville
(MECHANICSVILLE, VA)
45.333 / 3:
Shalom Gardens Health and Rehabilitation
(RICHMOND, VA)
54 / 2:
Beaufont Health and Rehabilitation Center
(RICHMOND, VA)
65.333 / 2:
Tyler's Retreat at Iron Bridge
(CHESTER, VA)
67.333 / 1:
Chelsea Rehabilitation and Healthcare Center
(GOOCHLAND, VA)
68 / 2:
Lakewood Manor
(RICHMOND, VA)
68.167 / 3:
Health Care Center Lucy Corr
(CHESTERFIELD, VA)
86 / 2:
Petersburg Healthcare Center
(PETERSBURG, VA)
89.333 / 2:
The Laurels of Bon Air
(BON AIR, VA)
108 / 2:
Amelia Rehabilitation and Healthcare Center
(AMELIA, VA)
115 / 1:
August Healthcare at Richmond
(RICHMOND, VA)
119.6 / 1:
The Laurels of Willow Creek
(MIDLOTHIAN, VA)
120.667 / 3:
Southampton Rehabilitation and Healthcare Center
(RICHMOND, VA)
122 / 1:
Sitter and Barfoot Veterans Care Center
(RICHMOND, VA)
137.667 / 1:
Colonial Heights Rehabilitation and Nursing Center
(CHESTERFIELD, VA)
158 / 1:
Elizabeth Adam Crump Health and Rehab
(GLEN ALLEN, VA)
165.333 / 1:
Westport Rehabilitation and Nursing Center
(RICHMOND, VA)
170.667 / 1:
Glenburnie Rehab and Nursing Center
(RICHMOND, VA)
176 / 1:
The Laurels of University Park
(RICHMOND, VA)
176.333 / 1:
Parham Health Care and Rehab Cen
(RICHMOND, VA)
181 / 1:
Forest Hill Health and Rehabilitation
(RICHMOND, VA)
195.333 / 1:
Lakeside Health and Rehabilitation
(RICHMOND, VA)
198 / 1:
Canterbury Rehabilitation and Healthcare Center
(RICHMOND, VA)
204.667 / 1:
River View On The Appomattox Health and Rehab Center
(HOPEWELL, VA)
208.167 / 1:
Battlefield Park Healthcare Center
(PETERSBURG, VA)
217.833 / 1:
Hanover Health and Rehabilitation Center
(MECHANICSVILLE, VA)
252 / 1:
Rosedale Health and Rehabilitation
(RICHMOND, VA)
298.667 / 1:
Ashland Nursing and Rehabilitation
(ASHLAND, VA)
372 / 1:
Wonder City Rehabilitation and Nursing Center
(HOPEWELL, VA)
584.833 / 1:
Henrico Health and Rehabilitation Center
(HIGHLAND SPRINGS, VA)
649 / 1:
Cedarfield Pinnacle Living
(RICHMOND, VA)
/ :

  Our Analysis

Best and Worst Nursing Homes in MIDLOTHIAN, VA

Here is our analysis of the Best Nursing Homes in MIDLOTHIAN and Worst Nursing Homes in MIDLOTHIAN so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for The Laurels of Willow Creek

A list of all of the registered owners for The Laurels of Willow Creek. This includes direct and indirect owners and managers.

Noted Deficiencies for The Laurels of Willow Creek

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for The Laurels of Willow Creek

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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