CONTACT INFORMATION REVIEWS & MORE DATA

COMMUNITY HOSPITAL OF SAN BERNARDINO Ratings and Reviews

  • Date Updated:  July 31, 2024
  • Address:  1805 MEDICAL CENTER DRIVE, SAN BERNARDINO, CA 92411
  • Phone:  (909) 887-6333
  • Type:  Acute Care Hospitals
  • Ownership:  Voluntary non-profit - Private
  • Overall Rating:  
  • Perc. Patients Recommending:   65%

  About COMMUNITY HOSPITAL OF SAN BERNARDINO

COMMUNITY HOSPITAL OF SAN BERNARDINO is a Acute Care Hospitals. It is in SAN BERNARDINO, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50089. It does provide emergency services. There are 93 medical professionals and 43 doctor groups affiliated with the hospital. On average at COMMUNITY HOSPITAL OF SAN BERNARDINO, emergency patients were charged $25,337. This is lower than the state average of $26,501. It is also lower than the national average of $25,828.

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for COMMUNITY HOSPITAL OF SAN BERNARDINO to the national results for similar facilities.

Survey Question Response
Patients who reported that their nurses "Always" communicated well 72 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well 6 %
Patients who reported that their nurses "Usually" communicated well 22 %
Nurse communication - linear mean score Not Applicable
Nurse communication - star rating Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect 80 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect 16 %
Patients who reported that their nurses "Always" listened carefully to them 72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them 6 %
Patients who reported that their nurses "Usually" listened carefully to them 22 %
Patients who reported that their nurses "Always" explained things in a way they could understand 64 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand 8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand 28 %
Patients who reported that their doctors "Always" communicated well 72 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well 7 %
Patients who reported that their doctors "Usually" communicated well 21 %
Doctor communication - linear mean score Not Applicable
Doctor communication - star rating Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect 79 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect 4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect 17 %
Patients who reported that their doctors "Always" listened carefully to them 69 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them 8 %
Patients who reported that their doctors "Usually" listened carefully to them 23 %
Patients who reported that their doctors "Always" explained things in a way they could understand 67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand 10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand 23 %
Patients who reported that they "Always" received help as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted 16 %
Patients who reported that they "Usually" received help as soon as they wanted 32 %
Staff responsiveness - linear mean score Not Applicable
Staff responsiveness - star rating Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted 52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted 13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted 35 %
Patients who reported that they "Always" received bathroom help as soon as they wanted 53 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted 18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted 29 %
Patients who reported that staff "Always" explained about medicines before giving it to them 56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them 23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them 21 %
Communication about medicines - linear mean score Not Applicable
Communication about medicines - star rating Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for 69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for 12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for. 19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects 44 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects 34 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects 22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home 15 %
Patients who reported that YES, they were given information about what to do during their recovery at home 85 %
Discharge information - linear mean score Not Applicable
Discharge information - star rating Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge 15 %
Patients who reported that YES, they did discuss whether they would need help after discharge 85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge 14 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge 86 %
Patients who "Agree" they understood their care when they left the hospital 46 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital 7 %
Patients who "Strongly Agree" they understood their care when they left the hospital 47 %
Care transition - linear mean score Not Applicable
Care transition - star rating Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs 50 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs 10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs 40 %
Patients who "Agree" that they understood their responsiblities in managing their health 49 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health 5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health 46 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital 39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital 7 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital 54 %
Patients who reported that their room and bathroom were "Always" clean 70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean 10 %
Patients who reported that their room and bathroom were "Usually" clean 20 %
Cleanliness - linear mean score Not Applicable
Cleanliness - star rating Not Applicable
Patients who reported that the area around their room was "Always" quiet at night 47 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night 18 %
Patients who reported that the area around their room was "Usually" quiet at night 35 %
Quietness - linear mean score Not Applicable
Quietness - star rating Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest) 8 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest) 23 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) 69 %
Overall hospital rating - linear mean score Not Applicable
Overall hospital rating - star rating Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital 7 %
Patients who reported YES, they would definitely recommend the hospital 65 %
Patients who reported YES, they would probably recommend the hospital 28 %
Recommend hospital - linear mean score Not Applicable
Recommend hospital - star rating Not Applicable
Summary star rating Not Applicable

Cost of COMMUNITY HOSPITAL OF SAN BERNARDINO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the COMMUNITY HOSPITAL OF SAN BERNARDINO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for COMMUNITY HOSPITAL OF SAN BERNARDINO: Not Available

Detailed table for spending and period for patients at COMMUNITY HOSPITAL OF SAN BERNARDINO:

Type Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission) $19
Hospice (1 to 3 days Prior to Index Hospital Admission) $0
Inpatient (1 to 3 days Prior to Index Hospital Admission) $32
Outpatient (1 to 3 days Prior to Index Hospital Admission) $151
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission) $0
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission) $8
Carrier (1 to 3 days Prior to Index Hospital Admission) $612
Home Health Agency (During Index Hospital Admission) $0
Hospice (During Index Hospital Admission) $0
Inpatient (During Index Hospital Admission) $10,930
Outpatient (During Index Hospital Admission) $0
Skilled Nursing Facility (During Index Hospital Admission) $0
Durable Medical Equipment (During Index Hospital Admission) $25
Carrier (During Index Hospital Admission) $1,947
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission) $642
Hospice (1 through 30 days After Discharge from Index Hospital Admission) $182
Inpatient (1 through 30 days After Discharge from Index Hospital Admission) $4,591
Outpatient (1 through 30 days After Discharge from Index Hospital Admission) $974
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission) $3,370
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission) $191
Carrier (1 through 30 days After Discharge from Index Hospital Admission) $1,664
Total (Complete Episode) $25,337

Infection Rates at COMMUNITY HOSPITAL OF SAN BERNARDINO

These measures show how often patients at COMMUNITY HOSPITAL OF SAN BERNARDINO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit 0.21 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit 4.22 / Same
Central Line Associated Bloodstream Infection: Number of Device Days 1,915.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases 1.57 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases 2.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards) 1.28 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit 0.03 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit 2.75 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days 2,056.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases 1.79 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases 1.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards) 0.56 / Same
SSI - Colon Surgery: Lower Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Upper Confidence Limit Not Available / Not Available
SSI - Colon Surgery: Number of Procedures 23.00 / Not Available
SSI - Colon Surgery: Predicted Cases 0.65 / Not Available
SSI - Colon Surgery: Observed Cases 0.00 / Not Available
SSI - Colon Surgery Not Available / Not Available
SSI - Abdominal Hysterectomy: Lower Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures 32.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases 0.28 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases 0.00 / Not Available
SSI - Abdominal Hysterectomy Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit -- / Same
MRSA Bacteremia: Upper Confidence Limit 1.87 / Same
MRSA Bacteremia: Patient Days 36,443.00 / Same
MRSA Bacteremia: Predicted Cases 1.60 / Same
MRSA Bacteremia: Observed Cases 0.00 / Same
MRSA Bacteremia 0.00 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit 0.26 / Same
Clostridium Difficile (C.Diff): Upper Confidence Limit 1.19 / Same
Clostridium Difficile (C.Diff): Patient Days 27,289.00 / Same
Clostridium Difficile (C.Diff): Predicted Cases 11.67 / Same
Clostridium Difficile (C.Diff): Observed Cases 7.00 / Same
Clostridium Difficile (C.Diff) 0.60 / Same

How COMMUNITY HOSPITAL OF SAN BERNARDINO Compares to Other Similar Facilities

This is how COMMUNITY HOSPITAL OF SAN BERNARDINO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in SAN BERNARDINO, CA

Worst Hospitals in SAN BERNARDINO, CA

Percentages of Complications and Deaths at COMMUNITY HOSPITAL OF SAN BERNARDINO

Measure Score Compared to National Rates
Rate of complications for hip/knee replacement patients NA Not Enough Data
Death rate for heart attack patients NA Not Enough Data
Death rate for CABG surgery patients NA Not Enough Data
Death rate for COPD patients NA Not Enough Data
Death rate for heart failure patients 11.5% SAME
Death rate for pneumonia patients 16.6% SAME
Death rate for stroke patients NA Not Enough Data
Pressure ulcer rate 0.36% SAME
Death rate among surgical inpatients with serious treatable complications NA Not Enough Data
Iatrogenic pneumothorax rate 0.24% SAME
In-hospital fall with hip fracture rate 0.09% SAME
Postoperative hemorrhage or hematoma rate 2.45% SAME
Postoperative acute kidney injury requiring dialysis rate NA Not Enough Data
Postoperative respiratory failure rate NA Not Enough Data
Perioperative pulmonary embolism or deep vein thrombosis rate 3.96% SAME
Postoperative sepsis rate NA Not Enough Data
Postoperative wound dehiscence rate NA Not Enough Data
Abdominopelvic accidental puncture or laceration rate 1.08% SAME
CMS Medicare PSI 90: Patient safety and adverse events composite 0.95% SAME

Skilled Nursing Facilities Near COMMUNITY HOSPITAL OF SAN BERNARDINO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near COMMUNITY HOSPITAL OF SAN BERNARDINO ranked by their CMS 5-Star Overall Rating.

Facility Name Overall Rating
Villa Health Care Center 5:
Mission Care Center 5:
Palm Terrace Care Center 5:
Valencia Gardens Health Care Center 5:
Riverside Behavioral Healthcare Center 5:
The Grove Care and Wellness 5:
Vista Pacifica Center 5:
Riverside Heights Healthcare Center, LLC 5:
Trellis Chino 5:
Chino Valley Health Care Cente 5:
Redlands Healthcare Center 5:
Redlands Comm Hosp D/p Snf 5:
Montclair Manor Care Center 5:
University Post Acute 5:
Totally Kids Rehabilitation Hospital - D/p Snf 5:
Heritage Park Nursing Center 5:
Mount San Antonio Gardens 5:
Upland Rehabilitation and Care Center 5:
Villa Mesa Care Center 5:
Highland Palms Healthcare Center 5:
Arrowhead Springs Healthcare 5:
Community Convalescent Center of San Bernardino 5:
Sierra Vista 5:
Arrowhead Healthcare Center, LLC 5:
Shandin Hills Behavior Therapy Center 5:
Hillcrest Nursing Home 5:
Mountains Community Hosp Dpsnf 5:
Centinela Grand Inc 4:
Corona Regional Medical Center D/p Snf 4:
Riverside Village Healthcare Center 4:
Alta Vista Healthcare and Wellness Centre 4:
Extended Care Hospital of Riverside 4:
Community Care and Rehabilitation Center 4:
Inland Christian Home 4:
Highland Care Center of Redlands 4:
Rialto Post Acute Center 4:
Community Extended Care Hospital of Montclair 4:
Citrus Nursing Center 4:
Ontario Grove Healthcare and Wellness Centre, LP 4:
Pilgrim Place Health Services Center 4:
Community Hospital of San Bernardino Dp Snf 4:
Valley Healthcare Center 4:
Bear Valley Community Hospital 4:
Apple Valley Care Center 4:
The Bradley Gardens 3:
Corona Health Care Center 3:
Riverwalk Post Acute 3:
Sundance Creek Post Acute 3:
Vista Real Post Acute 3:
Oak Glen Post Acute 3:
Vista Pacifica Convalescent Hospital 3:
Creekside Post Acute 3:
Grand Terrace Health Care Center 3:
Brookside Healthcare Center 3:
Plymouth Village 3:
Linda Valley Care Center 3:
Landmark Medical Center 3:
Gardenview Healthcare and Wellness Centre, LP 3:
Claremont Manor Care Center 3:
Claremont Care Center 3:
Del Rosa Villa 3:
Haven Post Acute 3:
Corona Post Acute Center 2:
Arlington Gardens Care Center 2:
Rancho Bellagio Post Acute 2:
Sunrise Post Acute 2:
Woodcrest Post Acute and Rehabilitation 2:
Community Care On Palm 2:
Cedar Mountain Post Acute 2:
Ontario Healthcare Center 2:
Asistencia Villa Rehabilitation and Care Center 2:
Heritage Gardens Health Care Center 2:
Pomona Vista Care Center 2:
Country Oaks Care Center 2:
Las Colinas Post Acute 2:
Laurel Convalescent Hospital 2:
Rancho Mesa Care Center 2:
Waterman Canyon Post Acute 2:
Windsor Cypress Gardens 1:
Highland Springs Care Center 1:
Yucaipa Hills Post Acute 1:
Jurupa Hills Post Acute 1:
Madison Grove Post Acute 1:
Reche Canyon Regional Rehab Center 1:
Meadows Ridge Care Center 1:
Park Avenue Healthcare and Wellness Center 1:
Inland Valley Care and Rehabilitation Center 1:
Medical Center Convalescent Hospital 1:
Riverside Postacute Care No Data

Medical Groups Affiliated with COMMUNITY HOSPITAL OF SAN BERNARDINO

There are 93 doctors and 43 medical groups that are affiliated with COMMUNITY HOSPITAL OF SAN BERNARDINO.

Affiliated Doctor Groups


The list of medical professionals associated with COMMUNITY HOSPITAL OF SAN BERNARDINO is very long, so we have added another pages. See a list of medical professionals associated with COMMUNITY HOSPITAL OF SAN BERNARDINO.

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