CONTACT INFORMATION REVIEWS & MORE DATA

Highland Care Center of Redlands

  • Date Updated:  January 01, 2025
  • CMS Overall 5-Star Rating:  
  • Address:  700 EAST HIGHLAND AVENUE
    REDLANDS CA 92374 Map
  • Phone:  909-793-2678
  • Website:   Click Here
  • Medicare Provider Number:  055650
  • Participating in Medicare Since:  December 31, 1971
  • No. of Certified Beds:  80
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $19,460.00
  • Complaints Filed:   9
  • Accepts:  Medicare and Medicaid

  About Highland Care Center of Redlands

Highland Care Center Of Redlands, located in REDLANDS, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Highland Care Center Of Redlands offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Highland Care Center of Redlands is ranked #19 out of 31 facilities within a 10 mile radius and #39 out of 74 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (3 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 4.11
    (The national average is 3.85 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 24.89% .
  •    There is no indication of abuse occuring at Highland Care Center of Redlands. (CMS flags facilities where abuse has either happened or is very likely.)

  Highland Care Center of Redlands Owner & Operator Information

Business Entity Name:

AG REDLANDS LLC

Owners:

Managers and Directors:

  Highland Care Center of Redlands Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 3:
Health Inspection Rating 3:
Quality Rating 4:
Staffing Rating 3:

Inspection Scores

Cycle 1 Score (as of July 29, 2022) 64
Cycle 2 Score (as of February 07, 2020) 131
Cycle 3 Score (as of December 06, 2018) 24
Weighted All Cycles Score 80

  Complaints by Residents

This table shows complaints filed by residents in Highland Care Center of Redlands:

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. 11/27/2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 09/09/2024
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. 01/16/2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 09/20/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 09/07/2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. 08/22/2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft. 08/22/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 08/10/2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. 08/23/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Highland Care Center of Redlands spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.33 0.60 / 0.67
Case Mix 0.71 0.73 / 0.66
Adjusted 0.31 NA / NA
Licensed Practical Nurse (LPN)
Hours 1.35 1.22 / 0.87
Case Mix 0.93 NA / NA
Adjusted 1.26 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.42 2.60 / 2.31
Case Mix 2.48 NA / NA
Adjusted 2.25 NA / NA
Total Licensed Staff
Hours 1.69 1.82 / 1.53
Physical Therapist (PT)
Hours 0.07 0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 4.11 4.42 / 3.85
Case Mix 4.12 4.20 / 3.83
Adjusted 3.82 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
24.9% / 23.8%
Worse
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
12.9% / 11.4%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.4% / 2.2%
Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
2.3% / 1.5%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 8.4% / 13.0%
Better
Percentage of long-stay residents who lose too much weight (qm404) 2.1% / 4.7%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.2% / 1.3%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 1.0% / 1.4%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 1.2% / 6.3%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.3%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 3.9% / 1.7%
Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 100.0% / 98.4%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 4.6% / 11.0%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 96.1% / 94.3%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 0.6% / 1.5%
Better
Percentage of long-stay residents whose ability to walk independently worsened (qm451) 12.0% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 6.6% / 13.6%
Better
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 100.0% / 98.3%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 96.0% / 92.6%
Better
Percentage of long-stay residents with pressure ulcers (qm479) 10.6% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) 5.6% / NA

  Hospitals Near Highland Care Center of Redlands

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Highland Care Center of Redlands.

Highland Care Center of Redlands is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
ARROWHEAD REGIONAL MEDICAL CENTER
400 NORTH PEPPER AVENUE
COLTON, CA 92324
1
HEMET GLOBAL MEDICAL CENTER
1117 EAST DEVONSHIRE
HEMET, CA 92543
1
RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER
26520 CACTUS AVENUE
MORENO VALLEY, CA 92555
2
RIVERSIDE COMMUNITY HOSPITAL
4445 MAGNOLIA AVENUE
RIVERSIDE, CA 92501
2
LOMA LINDA UNIVERSITY CHILDREN'S HOSPITAL
11234 ANDERSON STREET SUITE A
LOMA LINDA, CA 92354
3
LOMA LINDA VA MEDICAL CENTER
11201 BENTON STREET
LOMA LINDA, CA 92357
3
PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER
3865 JACKSON STREET
RIVERSIDE, CA 92503
3
LOMA LINDA UNIVERSITY MEDICAL CENTER
11234 ANDERSON ST
LOMA LINDA, CA 92354
3
ST BERNARDINE MEDICAL CENTER
2101 N WATERMAN AVE
SAN BERNARDINO, CA 92404
3
CORONA REGIONAL MEDICAL CENTER
800 SOUTH MAIN STREET
CORONA, CA 92882
3
COMMUNITY HOSPITAL OF SAN BERNARDINO
1805 MEDICAL CENTER DRIVE
SAN BERNARDINO, CA 92411
3
KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO
9961 SIERRA AVE
FONTANA, CA 92335
3
KAISER FOUNDATION HOSPITAL, RIVERSIDE
10800 MAGNOLIA AVENUE
RIVERSIDE, CA 92505
3
REDLANDS COMMUNITY HOSPITAL
350 TERRACINA BLVD
REDLANDS, CA 92373
4
SAN GORGONIO MEMORIAL HOSPITAL
600 NORTH HIGHLAND SPRINGS AVENUE
BANNING, CA 92220
4
KAISER FOUNDATION HOSPITAL-MORENO VALLEY
27300 IRIS AVENUE
MORENO VALLEY, CA 92555
4
MOUNTAINS COMMUNITY HOSPITAL
29101 HOSPITAL ROAD
LAKE ARROWHEAD, CA 92352
Not Available
BEAR VALLEY COMMUNITY HOSPITAL
41870 GARSTIN DR
BIG BEAR LAKE, CA 92315
Not Available
LOMA LINDA UNIVERSITY BEHAVIORAL MED CTR
1710 BARTON ROAD
REDLANDS, CA 92373
Not Available
MENIFEE GLOBAL MEDICAL CENTER
28400 MCCALL BOULEVARD
SUN CITY, CA 92585
Not Available

Ratings History for Highland Care Center of Redlands

  Medical Professionals Associated with Highland Care Center of Redlands

These are the doctors who are affiliated with Highland Care Center of Redlands. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Highland Care Center of Redlands.

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of January 01, 2025.

Name Health Inspection Score / Overall Rating
Redlands Comm Hosp D/p Snf
(REDLANDS, CA)
16 / 5:
Arrowhead Healthcare Center, LLC
(SAN BERNARDINO, CA)
18.667 / 5:
Mountains Community Hosp Dpsnf
(LAKE ARROWHEAD, CA)
20.667 / 5:
Totally Kids Rehabilitation Hospital - D/p Snf
(LOMA LINDA, CA)
26 / 5:
Riverside Heights Healthcare Center, LLC
(RIVERSIDE, CA)
29.333 / 5:
Community Convalescent Center of San Bernardino
(SAN BERNARDINO, CA)
32 / 5:
University Post Acute
(MENTONE, CA)
36 / 5:
Bear Valley Community Hospital
(BIG BEAR LAKE, CA)
41.333 / 3:
Mission Care Center
(RIVERSIDE, CA)
42 / 5:
Riverside Behavioral Healthcare Center
(RIVERSIDE, CA)
42 / 5:
Corona Regional Medical Center D/p Snf
(CORONA, CA)
42.667 / 4:
Sierra Vista
(HIGHLAND, CA)
46 / 5:
Palm Terrace Care Center
(RIVERSIDE, CA)
48 / 5:
Community Hospital of San Bernardino Dp Snf
(SAN BERNARDINO, CA)
48.667 / 5:
Redlands Healthcare Center
(REDLANDS, CA)
51.333 / 4:
Highland Palms Healthcare Center
(HIGHLAND, CA)
51.333 / 4:
Shandin Hills Behavior Therapy Center
(SAN BERNARDINO, CA)
51.333 / 5:
Loma Linda Post Acute
(LOMA LINDA, CA)
52.667 / 4:
San Jacinto Valley Post Acute
(HEMET, CA)
53.333 / 5:
Hillcrest Nursing Home
(SAN BERNARDINO, CA)
53.333 / 5:
Valencia Gardens Health Care Center
(RIVERSIDE, CA)
54.667 / 5:
The Grove Care and Wellness
(RIVERSIDE, CA)
54.667 / 5:
Cedar Mountain Post Acute
(YUCAIPA, CA)
55.167 / 4:
Plymouth Village
(REDLANDS, CA)
55.333 / 4:
Arrowhead Springs Healthcare
(SAN BERNARDINO, CA)
56.667 / 4:
Villa Health Care Center
(RIVERSIDE, CA)
58 / 4:
Vista Pacifica Center
(JURUPA VALLEY, CA)
58.667 / 5:
Citrus Nursing Center
(FONTANA, CA)
63 / 4:
Alta Vista Healthcare and Wellness Centre
(RIVERSIDE, CA)
64 / 5:
Community Care and Rehabilitation Center
(RIVERSIDE, CA)
65.333 / 5:
Creekside Post Acute
(YUCAIPA, CA)
66 / 4:
Ramona Rehabilitation and Post Acute Care Center
(HEMET, CA)
72 / 4:
Rancho Bellagio Post Acute
(MORENO VALLEY, CA)
74.4 / 3:
Devonshire Care Center
(HEMET, CA)
76 / 3:
Riverwalk Post Acute
(RIVERSIDE, CA)
76 / 4:
Corona Health Care Center
(CORONA, CA)
76.667 / 2:
Haven Post Acute
(SAN BERNARDINO, CA)
77.5 / 3:
Hemet Valley Healthcare Center
(HEMET, CA)
79.333 / 3:
Highland Care Center of Redlands
(REDLANDS, CA)
79.667 / 3:
Asistencia Villa Rehabilitation and Care Center
(REDLANDS, CA)
80 / 3:
Grand Terrace Health Care Center
(GRAND TERRACE, CA)
81 / 4:
Vista Real Post Acute
(BEAUMONT, CA)
82.667 / 4:
Menifee Lakes Post Acute
(SUN CITY, CA)
83.333 / 3:
Valley Healthcare Center
(SAN BERNARDINO, CA)
84.667 / 3:
Extended Care Hospital of Riverside
(RIVERSIDE, CA)
86 / 3:
Rialto Post Acute Center
(RIALTO, CA)
88.333 / 3:
Centinela Grand Inc
(PERRIS, CA)
88.667 / 4:
Riverside Village Healthcare Center
(RIVERSIDE, CA)
88.667 / 4:
Brookside Healthcare Center
(REDLANDS, CA)
89.333 / 4:
Del Rosa Villa
(SAN BERNARDINO, CA)
92.167 / 2:
Arlington Gardens Care Center
(RIVERSIDE, CA)
92.667 / 3:
Waterman Canyon Post Acute
(SAN BERNARDINO, CA)
93.333 / 3:
The Village Healthcare Center
(HEMET, CA)
94.667 / 3:
Laurel Convalescent Hospital
(FONTANA, CA)
99.833 / 3:
Oak Glen Post Acute
(CHERRY VALLEY, CA)
101.333 / 2:
Meadows Ridge Care Center
(COLTON, CA)
102.667 / 1:
The Bradley Gardens
(SAN JACINTO, CA)
112.667 / 3:
Madison Grove Post Acute
(REDLANDS, CA)
118.333 / 1:
Vista Pacifica Convalescent Hospital
(JURUPA VALLEY, CA)
130.5 / 3:
Woodcrest Post Acute and Rehabilitation
(RIVERSIDE, CA)
132 / 3:
Corona Post Acute Center
(CORONA, CA)
135.333 / 2:
Sundance Creek Post Acute
(BANNING, CA)
147.333 / 2:
Community Care On Palm
(RIVERSIDE, CA)
154.667 / 3:
Yucaipa Hills Post Acute
(YUCAIPA, CA)
155.5 / 2:
Jurupa Hills Post Acute
(RIVERSIDE, CA)
156.167 / 2:
Highland Springs Care Center
(BEAUMONT, CA)
156.667 / 2:
Windsor Cypress Gardens
(RIVERSIDE, CA)
159 / 1:
Heritage Gardens Health Care Center
(LOMA LINDA, CA)
164.667 / 1:
Medical Center Convalescent Hospital
(SAN BERNARDINO, CA)
172.667 / 2:
Reche Canyon Regional Rehab Center
(COLTON, CA)
181.833 / 1:
Sunrise Post Acute
(BANNING, CA)
189.833 / 2:
Meadowbrook Post Acute
(HEMET, CA)
274.333 / 2:
Riverside Postacute Care
(RIVERSIDE, CA)
358.667 / :
Hemet Hills Post Acute
(HEMET, CA)
398.333 / 1:

  Our Analysis

Best and Worst Nursing Homes in REDLANDS, CA

Here is our analysis of the Best Nursing Homes in REDLANDS and Worst Nursing Homes in REDLANDS so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Highland Care Center of Redlands

A list of all of the registered owners for Highland Care Center of Redlands. This includes direct and indirect owners and managers.

Noted Deficiencies for Highland Care Center of Redlands

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Highland Care Center of Redlands

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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