KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO Ratings and Reviews

  About KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	80 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	4 %
Patients who reported that their nurses "Usually" communicated well	16 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	87 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	2 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	11 %
Patients who reported that their nurses "Always" listened carefully to them	77 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	4 %
Patients who reported that their nurses "Usually" listened carefully to them	19 %
Patients who reported that their nurses "Always" explained things in a way they could understand	76 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	5 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	19 %
Patients who reported that their doctors "Always" communicated well	79 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	16 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	86 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	10 %
Patients who reported that their doctors "Always" listened carefully to them	77 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	75 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	19 %
Patients who reported that they "Always" received help as soon as they wanted	69 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	9 %
Patients who reported that they "Usually" received help as soon as they wanted	22 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	70 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	7 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	23 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	68 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	11 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	21 %
Patients who reported that staff "Always" explained about medicines before giving it to them	67 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	16 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	17 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	78 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	8 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	14 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	56 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	24 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	20 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	14 %
Patients who reported that YES, they did discuss whether they would need help after discharge	86 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	40 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	5 %
Patients who "Strongly Agree" they understood their care when they left the hospital	55 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	7 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	48 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	5 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	53 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	31 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	64 %
Patients who reported that their room and bathroom were "Always" clean	70 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	12 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	62 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	9 %
Patients who reported that the area around their room was "Usually" quiet at night	29 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	6 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	16 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	78 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	4 %
Patients who reported YES, they would definitely recommend the hospital	76 %
Patients who reported YES, they would probably recommend the hospital	20 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO: Not Available

Detailed table for spending and period for patients at KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$0
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$86
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$134
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$9
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$1
Carrier (1 to 3 days Prior to Index Hospital Admission)	$572
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$15,340
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$14
Carrier (During Index Hospital Admission)	$805
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$585
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$251
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,744
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$1,091
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$3,226
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$107
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,331
Total (Complete Episode)	$27,296

Infection Rates at KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO

These measures show how often patients at KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.73 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	17,681.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	18.97 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	7.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.37 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.56 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	1.39 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	18,291.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	20.99 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	19.00 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.91 / Same
SSI - Colon Surgery: Lower Confidence Limit	0.29 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.48 / Same
SSI - Colon Surgery: Number of Procedures	333.00 / Same
SSI - Colon Surgery: Predicted Cases	8.41 / Same
SSI - Colon Surgery: Observed Cases	6.00 / Same
SSI - Colon Surgery	0.71 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	1.85 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	187.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.62 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.01 / Better
MRSA Bacteremia: Upper Confidence Limit	0.66 / Better
MRSA Bacteremia: Patient Days	144,417.00 / Better
MRSA Bacteremia: Predicted Cases	7.43 / Better
MRSA Bacteremia: Observed Cases	1.00 / Better
MRSA Bacteremia	0.14 / Better
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.52 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.82 / Better
Clostridium Difficile (C.Diff): Patient Days	130,061.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	106.80 / Better
Clostridium Difficile (C.Diff): Observed Cases	70.00 / Better
Clostridium Difficile (C.Diff)	0.66 / Better

How KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO Compares to Other Similar Facilities

This is how KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in FONTANA, CA

Worst Hospitals in FONTANA, CA

Percentages of Complications and Deaths at KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	NA	Not Enough Data
Death rate for heart failure patients	10.5%	SAME
Death rate for pneumonia patients	21.4%	SAME
Death rate for stroke patients	14.1%	SAME
Pressure ulcer rate	0.43%	SAME
Death rate among surgical inpatients with serious treatable complications	NA	Not Enough Data
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.26%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.46%	SAME
Postoperative respiratory failure rate	11.14%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.21%	SAME
Postoperative sepsis rate	6.02%	SAME
Postoperative wound dehiscence rate	2.45%	SAME
Abdominopelvic accidental puncture or laceration rate	1.34%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.08%	SAME

Skilled Nursing Facilities Near KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Arrowhead Healthcare Center, LLC	5:
Arrowhead Springs Healthcare	5:
Redlands Healthcare Center	5:
Shandin Hills Behavior Therapy Center	5:
Palm Terrace Care Center	5:
The Grove Care and Wellness	5:
Upland Rehabilitation and Care Center	5:
Chino Valley Health Care Cente	5:
Trellis Chino	5:
Heritage Park Nursing Center	5:
Hillcrest Nursing Home	5:
Sierra Vista	5:
Highland Palms Healthcare Center	5:
Vista Pacifica Center	5:
Town and Country	5:
Mount San Antonio Gardens	5:
Villa Mesa Care Center	5:
Mission Care Center	5:
Montclair Manor Care Center	5:
Community Convalescent Center of San Bernardino	5:
Valencia Gardens Health Care Center	5:
Mountains Community Hosp Dpsnf	5:
Villa Health Care Center	5:
Redlands Comm Hosp D/p Snf	5:
Riverside Behavioral Healthcare Center	5:
Riverside Heights Healthcare Center, LLC	5:
University Post Acute	5:
Totally Kids Rehabilitation Hospital - D/p Snf	5:
Mainplace Post Acute	4:
Ontario Grove Healthcare and Wellness Centre, LP	4:
Community Extended Care Hospital of Montclair	4:
Citrus Nursing Center	4:
Rialto Post Acute Center	4:
Pilgrim Place Health Services Center	4:
Foothill Regional Medical Center D/p Snf	4:
Inland Christian Home	4:
Community Hospital of San Bernardino Dp Snf	4:
Valley Healthcare Center	4:
Alta Vista Healthcare and Wellness Centre	4:
Chapman Global Medical Center D/p Snf	4:
Casa Bonita Convalescent Hospital	4:
Extended Care Hospital of Riverside	4:
Highland Care Center of Redlands	4:
Centinela Grand Inc	4:
Riverside Village Healthcare Center	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Community Care and Rehabilitation Center	4:
Corona Regional Medical Center D/p Snf	4:
Corona Health Care Center	3:
Vista Pacifica Convalescent Hospital	3:
Landmark Medical Center	3:
Gardenview Healthcare and Wellness Centre, LP	3:
Bayshire Yorba Linda Post-Acute	3:
Claremont Manor Care Center	3:
Creekside Post Acute	3:
Arbor Glen Care Center	3:
Claremont Care Center	3:
Riverwalk Post Acute	3:
Grand Terrace Health Care Center	3:
Woods Health Services	3:
Del Rosa Villa	3:
Haven Post Acute	3:
Brookside Healthcare Center	3:
Plymouth Village	3:
Linda Valley Care Center	3:
The Village Healthcare Center	3:
Laurel Park Behavioral Health Center	3:
Menifee Lakes Post Acute	3:
Community Care On Palm	2:
Bayshire San Dimas Post-Acute	2:
Las Colinas Post Acute	2:
Arlington Gardens Care Center	2:
Rancho Bellagio Post Acute	2:
Laurel Convalescent Hospital	2:
Rancho Mesa Care Center	2:
Cedar Mountain Post Acute	2:
French Park Care Center	2:
New Orange Hills	2:
Waterman Canyon Post Acute	2:
Ontario Healthcare Center	2:
Woodcrest Post Acute and Rehabilitation	2:
Asistencia Villa Rehabilitation and Care Center	2:
Corona Post Acute Center	2:
Heritage Gardens Health Care Center	2:
Pomona Vista Care Center	2:
Country Oaks Care Center	2:
Park Avenue Healthcare and Wellness Center	1:
Inland Valley Care and Rehabilitation Center	1:
Yucaipa Hills Post Acute	1:
Advanced Rehab Center of Tustin	1:
Orange Healthcare and Wellness Centre, LLC	1:
Jurupa Hills Post Acute	1:
Gladstone Sub-Acute and Rehab Center	1:
Mesa Glen Care Center	1:
Medical Center Convalescent Hospital	1:
Madison Grove Post Acute	1:
Glendora Canyon Transitional Care Unit	1:
The Hills Post Acute	1:
Reche Canyon Regional Rehab Center	1:
Meadows Ridge Care Center	1:

Medical Groups Affiliated with KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO

There are 430 doctors and 15 medical groups that are affiliated with KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO.

Affiliated Doctor Groups

• SOUTHERN CALIFORNIA PERMANENTE MEDICAL GROUP
• PROVIDENCE FACEY MEDICAL FOUNDATION
• SAC HEALTH SYSTEM
• REGENTS OF THE UNIV OF CA
• ALGOS INC A MEDICAL CORPORATION
• CEP AMERICA - CALIFORNIA
• INPATIENT SPECIALISTS OF CALIFORNIA PC
• CHAPARRAL MEDICAL GROUP INC
• INLAND EMPIRE CARDIOVASCULAR CONSULTANTS INC
• CEDARS-SINAI MEDICAL CENTER
• SAN DIMAS EMERGENCY MEDICAL ASSOCIATES INC.
• CHINO EMERGENCY MEDICAL ASSOCIATES, INC.
• QUANTUM HEALTHCARE MEDICAL ASSOCIATES INC
• EL-BERSHAWI MEDICAL CORP
• UNIVERSITY OF WISCONSIN MEDICAL FOUNDATION INC

The list of medical professionals associated with KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO is very long, so we have added another pages. See a list of medical professionals associated with KAISER FOUNDATION HOSPITAL FONTANA/ONTARIO.