RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER Ratings and Reviews

About RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER is a Acute Care Hospitals. It is in MORENO VALLEY, CA. Its type of ownership is Government - Local. The facility's Medicare ID is 50292. It does provide emergency services. There are 318 medical professionals and 106 doctor groups affiliated with the hospital. On average at RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER, emergency patients were charged $26,001. This is lower than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	71 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	9 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	78 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	16 %
Patients who reported that their nurses "Always" listened carefully to them	69 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	65 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	9 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	26 %
Patients who reported that their doctors "Always" communicated well	73 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	9 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	81 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	6 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	13 %
Patients who reported that their doctors "Always" listened carefully to them	72 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	11 %
Patients who reported that their doctors "Usually" listened carefully to them	17 %
Patients who reported that their doctors "Always" explained things in a way they could understand	67 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	10 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	53 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	18 %
Patients who reported that they "Usually" received help as soon as they wanted	29 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	51 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	17 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	32 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	18 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	28 %
Patients who reported that staff "Always" explained about medicines before giving it to them	55 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	24 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	66 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	22 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	45 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	19 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	13 %
Patients who reported that YES, they did discuss whether they would need help after discharge	87 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	13 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	87 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	7 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	49 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	41 %
Patients who "Agree" that they understood their responsiblities in managing their health	42 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	7 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	51 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	33 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	5 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	62 %
Patients who reported that their room and bathroom were "Always" clean	59 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	19 %
Patients who reported that their room and bathroom were "Usually" clean	22 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	42 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	20 %
Patients who reported that the area around their room was "Usually" quiet at night	38 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	13 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	65 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	11 %
Patients who reported YES, they would definitely recommend the hospital	63 %
Patients who reported YES, they would probably recommend the hospital	26 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$8
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$8
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$173
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$37
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$9
Carrier (1 to 3 days Prior to Index Hospital Admission)	$762
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$11,505
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$16
Carrier (During Index Hospital Admission)	$1,296
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$556
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$322
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,285
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$910
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,633
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$128
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,353
Total (Complete Episode)	$26,001

Infection Rates at RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

These measures show how often patients at RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.06 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.65 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	11,780.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	12.60 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.24 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.16 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.97 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	8,481.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	11.45 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	5.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.44 / Better
SSI - Colon Surgery: Lower Confidence Limit	-- / Better
SSI - Colon Surgery: Upper Confidence Limit	0.70 / Better
SSI - Colon Surgery: Number of Procedures	146.00 / Better
SSI - Colon Surgery: Predicted Cases	4.28 / Better
SSI - Colon Surgery: Observed Cases	0.00 / Better
SSI - Colon Surgery	0.00 / Better
SSI - Abdominal Hysterectomy: Lower Confidence Limit	-- / Same
SSI - Abdominal Hysterectomy: Upper Confidence Limit	2.54 / Same
SSI - Abdominal Hysterectomy: Number of Procedures	119.00 / Same
SSI - Abdominal Hysterectomy: Predicted Cases	1.18 / Same
SSI - Abdominal Hysterectomy: Observed Cases	0.00 / Same
SSI - Abdominal Hysterectomy	0.00 / Same
MRSA Bacteremia: Lower Confidence Limit	0.74 / Same
MRSA Bacteremia: Upper Confidence Limit	2.59 / Same
MRSA Bacteremia: Patient Days	107,551.00 / Same
MRSA Bacteremia: Predicted Cases	6.88 / Same
MRSA Bacteremia: Observed Cases	10.00 / Same
MRSA Bacteremia	1.45 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.34 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.75 / Better
Clostridium Difficile (C.Diff): Patient Days	98,748.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	47.03 / Better
Clostridium Difficile (C.Diff): Observed Cases	24.00 / Better
Clostridium Difficile (C.Diff)	0.51 / Better

How RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER Compares to Other Similar Facilities

This is how RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MORENO VALLEY, CA

Worst Hospitals in MORENO VALLEY, CA

Percentages of Complications and Deaths at RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	NA	Not Enough Data
Death rate for CABG surgery patients	NA	Not Enough Data
Death rate for COPD patients	8.3%	SAME
Death rate for heart failure patients	12.2%	SAME
Death rate for pneumonia patients	16.9%	SAME
Death rate for stroke patients	14.7%	SAME
Pressure ulcer rate	0.36%	SAME
Death rate among surgical inpatients with serious treatable complications	181.66%	SAME
Iatrogenic pneumothorax rate	0.26%	SAME
In-hospital fall with hip fracture rate	0.09%	SAME
Postoperative hemorrhage or hematoma rate	2.58%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.55%	SAME
Postoperative respiratory failure rate	10.27%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	4.69%	SAME
Postoperative sepsis rate	5.81%	SAME
Postoperative wound dehiscence rate	2.39%	SAME
Abdominopelvic accidental puncture or laceration rate	1.62%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.07%	SAME

Skilled Nursing Facilities Near RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Ramona Rehabilitation and Post Acute Care Center	5:
San Jacinto Healthcare	5:
Villa Health Care Center	5:
Mission Care Center	5:
Palm Terrace Care Center	5:
Valencia Gardens Health Care Center	5:
Riverside Behavioral Healthcare Center	5:
The Grove Care and Wellness	5:
Vista Pacifica Center	5:
Riverside Heights Healthcare Center, LLC	5:
Redlands Healthcare Center	5:
Redlands Comm Hosp D/p Snf	5:
University Post Acute	5:
Totally Kids Rehabilitation Hospital - D/p Snf	5:
Highland Palms Healthcare Center	5:
Arrowhead Springs Healthcare	5:
Community Convalescent Center of San Bernardino	5:
Sierra Vista	5:
Arrowhead Healthcare Center, LLC	5:
Shandin Hills Behavior Therapy Center	5:
Hillcrest Nursing Home	5:
Mountains Community Hosp Dpsnf	5:
Centinela Grand Inc	4:
Corona Regional Medical Center D/p Snf	4:
Riverside Village Healthcare Center	4:
Alta Vista Healthcare and Wellness Centre	4:
Extended Care Hospital of Riverside	4:
Community Care and Rehabilitation Center	4:
Highland Care Center of Redlands	4:
Rialto Post Acute Center	4:
Citrus Nursing Center	4:
Community Hospital of San Bernardino Dp Snf	4:
Valley Healthcare Center	4:
Bear Valley Community Hospital	4:
Menifee Lakes Post Acute	3:
The Village Healthcare Center	3:
Devonshire Care Center	3:
The Bradley Gardens	3:
Corona Health Care Center	3:
Riverwalk Post Acute	3:
Sundance Creek Post Acute	3:
Vista Real Post Acute	3:
Oak Glen Post Acute	3:
Vista Pacifica Convalescent Hospital	3:
Creekside Post Acute	3:
Grand Terrace Health Care Center	3:
Brookside Healthcare Center	3:
Plymouth Village	3:
Linda Valley Care Center	3:
Del Rosa Villa	3:
Haven Post Acute	3:
Murrieta Health and Rehabilitation Center	2:
Hemet Hills Post Acute	2:
Meadowbrook Post Acute	2:
Hemet Valley Healthcare Center	2:
Corona Post Acute Center	2:
Arlington Gardens Care Center	2:
Rancho Bellagio Post Acute	2:
Sunrise Post Acute	2:
Woodcrest Post Acute and Rehabilitation	2:
Community Care On Palm	2:
Cedar Mountain Post Acute	2:
Asistencia Villa Rehabilitation and Care Center	2:
Heritage Gardens Health Care Center	2:
Laurel Convalescent Hospital	2:
Rancho Mesa Care Center	2:
Waterman Canyon Post Acute	2:
Windsor Cypress Gardens	1:
Highland Springs Care Center	1:
Yucaipa Hills Post Acute	1:
Jurupa Hills Post Acute	1:
Madison Grove Post Acute	1:
Reche Canyon Regional Rehab Center	1:
Meadows Ridge Care Center	1:
Medical Center Convalescent Hospital	1:
Riverside Postacute Care	No Data

Medical Groups Affiliated with RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER

There are 318 doctors and 106 medical groups that are affiliated with RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with RIVERSIDE UNIVERSITY HEALTH SYSTEM-MEDICAL CENTER.