MEMORIALCARE SADDLEBACK MEDICAL CENTER Ratings and Reviews

About MEMORIALCARE SADDLEBACK MEDICAL CENTER

MEMORIALCARE SADDLEBACK MEDICAL CENTER is a Acute Care Hospitals. It is in LAGUNA HILLS, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50603. It does provide emergency services. There are 528 medical professionals and 103 doctor groups affiliated with the hospital. On average at MEMORIALCARE SADDLEBACK MEDICAL CENTER, emergency patients were charged $27,567. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to MEMORIALCARE SADDLEBACK MEDICAL CENTER Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for MEMORIALCARE SADDLEBACK MEDICAL CENTER to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	75 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	5 %
Patients who reported that their nurses "Usually" communicated well	20 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	82 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	3 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	15 %
Patients who reported that their nurses "Always" listened carefully to them	71 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their nurses "Usually" listened carefully to them	24 %
Patients who reported that their nurses "Always" explained things in a way they could understand	73 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	20 %
Patients who reported that their doctors "Always" communicated well	77 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	5 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	76 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	6 %
Patients who reported that their doctors "Usually" listened carefully to them	18 %
Patients who reported that their doctors "Always" explained things in a way they could understand	72 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	6 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	22 %
Patients who reported that they "Always" received help as soon as they wanted	55 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	14 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	54 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	13 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	33 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	29 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	70 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	11 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	42 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	36 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	22 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	13 %
Patients who reported that YES, they were given information about what to do during their recovery at home	87 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	15 %
Patients who reported that YES, they did discuss whether they would need help after discharge	85 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	11 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	89 %
Patients who "Agree" they understood their care when they left the hospital	43 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	6 %
Patients who "Strongly Agree" they understood their care when they left the hospital	51 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	47 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	8 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	44 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	6 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	50 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	37 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	57 %
Patients who reported that their room and bathroom were "Always" clean	73 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	20 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	45 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	37 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	7 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	22 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	71 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	5 %
Patients who reported YES, they would definitely recommend the hospital	73 %
Patients who reported YES, they would probably recommend the hospital	22 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of MEMORIALCARE SADDLEBACK MEDICAL CENTER, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the MEMORIALCARE SADDLEBACK MEDICAL CENTER provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for MEMORIALCARE SADDLEBACK MEDICAL CENTER: Not Available

Detailed table for spending and period for patients at MEMORIALCARE SADDLEBACK MEDICAL CENTER:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$17
Hospice (1 to 3 days Prior to Index Hospital Admission)	$5
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$19
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$75
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$48
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$10
Carrier (1 to 3 days Prior to Index Hospital Admission)	$744
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$12,352
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$13
Carrier (During Index Hospital Admission)	$1,966
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$940
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$357
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$2,972
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$655
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$5,359
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$108
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,925
Total (Complete Episode)	$27,567

Infection Rates at MEMORIALCARE SADDLEBACK MEDICAL CENTER

These measures show how often patients at MEMORIALCARE SADDLEBACK MEDICAL CENTER contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.19 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	2.01 / Same
Central Line Associated Bloodstream Infection: Number of Device Days	5,640.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	4.07 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	3.00 / Same
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.74 / Same
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	1.07 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	4.39 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	5,067.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	3.46 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Worse
Catheter Associated Urinary Tract Infections (ICU + select Wards)	2.31 / Worse
SSI - Colon Surgery: Lower Confidence Limit	0.11 / Same
SSI - Colon Surgery: Upper Confidence Limit	2.22 / Same
SSI - Colon Surgery: Number of Procedures	122.00 / Same
SSI - Colon Surgery: Predicted Cases	2.98 / Same
SSI - Colon Surgery: Observed Cases	2.00 / Same
SSI - Colon Surgery	0.67 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	68.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.50 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.15 / Same
MRSA Bacteremia: Upper Confidence Limit	3.00 / Same
MRSA Bacteremia: Patient Days	46,692.00 / Same
MRSA Bacteremia: Predicted Cases	2.21 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.91 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.13 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.54 / Better
Clostridium Difficile (C.Diff): Patient Days	44,171.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	28.12 / Better
Clostridium Difficile (C.Diff): Observed Cases	8.00 / Better
Clostridium Difficile (C.Diff)	0.28 / Better

How MEMORIALCARE SADDLEBACK MEDICAL CENTER Compares to Other Similar Facilities

This is how MEMORIALCARE SADDLEBACK MEDICAL CENTER compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in LAGUNA HILLS, CA

Worst Hospitals in LAGUNA HILLS, CA

Percentages of Complications and Deaths at MEMORIALCARE SADDLEBACK MEDICAL CENTER

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	NA	Not Enough Data
Death rate for heart attack patients	11.6%	SAME
Death rate for CABG surgery patients	2.9%	SAME
Death rate for COPD patients	9.2%	SAME
Death rate for heart failure patients	10.1%	SAME
Death rate for pneumonia patients	17.6%	SAME
Death rate for stroke patients	13.6%	SAME
Pressure ulcer rate	0.16%	SAME
Death rate among surgical inpatients with serious treatable complications	138.94%	SAME
Iatrogenic pneumothorax rate	0.23%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.9%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.29%	SAME
Postoperative respiratory failure rate	17.12%	Worse
Perioperative pulmonary embolism or deep vein thrombosis rate	5.04%	SAME
Postoperative sepsis rate	4.54%	SAME
Postoperative wound dehiscence rate	1.86%	SAME
Abdominopelvic accidental puncture or laceration rate	1.34%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.15%	SAME

Skilled Nursing Facilities Near MEMORIALCARE SADDLEBACK MEDICAL CENTER

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near MEMORIALCARE SADDLEBACK MEDICAL CENTER ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Kindred Hospital Brea D/p Snf	5:
Chapman Care Center	5:
Freedom Village Healthcare Center	5:
The Grove Post Acute	5:
West Anaheim Medical Center D/p Snf	5:
Artesia Christian Home Inc.	5:
St. Catherine Healthcare	5:
Newport Nursing and Rehabilitation Center	5:
Mission Care Center	5:
Valencia Gardens Health Care Center	5:
Alta Gardens Care Center	5:
Orchards Skilled Nursing	5:
Victoria Healthcare and Rehabilitation Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Villa Health Care Center	5:
Rowntree Gardens	5:
Town and Country	5:
Presbyterian Intercomm Hosp Dp/snf	5:
Greenfield Care Center of Fullerton, LLC	5:
Buena Vista Care Center	5:
Palm Terrace Care Center	5:
Beach Creek Post-Acute	5:
Park Vista at Morningside	5:
Extended Care Hospital of Westminster	5:
South Coast Global Medical Center D/p Snf	5:
Whittier Nursing and Wellness Center, Inc	5:
Sun Mar Nursing Center	5:
La Palma Nursing Center	5:
Villa Valencia Healthcare Center	5:
Regents Point - Windcrest	5:
Park Regency Care Center	5:
Mission Palms Healthcare Center	5:
Corona Regional Medical Center D/p Snf	4:
Chapman Global Medical Center D/p Snf	4:
Riverside Village Healthcare Center	4:
Beachside Nursing Center	4:
Brookfield Healthcare Center	4:
Shoreline Healthcare Center	4:
Whittier Hospital Medical Ctr D/p Snf	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Intercommunity Healthcare and Rehabilitation Center	4:
Community Care and Rehabilitation Center	4:
Garden Grove Post Acute	4:
Imperial Healthcare Center	4:
Alta Vista Healthcare and Wellness Centre	4:
Foothill Regional Medical Center D/p Snf	4:
Park Anaheim Healthcare Center	4:
Mainplace Post Acute	4:
Coventry Court Health Center	4:
Extended Care Hospital of Riverside	4:
Anaheim Crest Nursing Center	4:
Pelican Ridge Post Acute	4:
Buena Park Nursing Center	4:
Alamitos West Health and Rehabilitation	4:
Leisure Court Nursing Center	4:
Rose Villa Health Care Center	3:
Corona Health Care Center	3:
The Orchard - Post Acute Care	3:
Garden Park Care Center	3:
Villa Del Sol Post Acute	3:
Bayshire Yorba Linda Post-Acute	3:
Downey Community Health Center	3:
Palm Terrace Healthcare and Rehabilitation Center	3:
Terrace View Care Center	3:
St Elizabeth Healthcare Center	3:
The Springs Post-Acute	3:
South Coast Post Acute	3:
Riverwalk Post Acute	3:
Dept of State Hospitals - Metropolitan Snf	3:
Mesa Verde Post Acute Care Center	3:
Southland	3:
Bellflower Post Acute	3:
La Paz Geropsychiatric Center	3:
Bonita Hills Post Acute	3:
Trabuco Hills Post Acute	3:
Whittier Hills Health Care Ctr	3:
Healthcare Center of Orange County	3:
Newport Subacute Healthcare Center	3:
Parkview Healthcare Center	3:
Corona Post Acute Center	2:
Crystal Cove Care Center	2:
Sea Cliff Healthcare Center	2:
Cerritos Vista Healthcare Center	2:
Huntington Valley Healthcare Center	2:
Gordon Lane Care Center	2:
San Juan Hills Healthcare Center	2:
Bel Vista Healthcare Center	2:
Cottage Crest Post Acute	2:
Arlington Gardens Care Center	2:
Norwalk Skilled Nursing and Wellness Centre, LLC	2:
Fountain Valley Post Acute	2:
New Orange Hills	2:
Riviera Healthcare Center	2:
Woodcrest Post Acute and Rehabilitation	2:
French Park Care Center	2:
Stanley Healthcare Center	2:
Harbor Villa Care Center	2:
Anaheim Terrace Care Center	2:
St Edna Subacute and Rehabilitation Center	2:
Plaza Healthcare Center	1:

Medical Groups Affiliated with MEMORIALCARE SADDLEBACK MEDICAL CENTER

There are 528 doctors and 103 medical groups that are affiliated with MEMORIALCARE SADDLEBACK MEDICAL CENTER.

Affiliated Doctor Groups

The list of medical professionals associated with MEMORIALCARE SADDLEBACK MEDICAL CENTER is very long, so we have added another pages. See a list of medical professionals associated with MEMORIALCARE SADDLEBACK MEDICAL CENTER.