The Worst Home Health Care Agencies in Covington, Virginia

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Covington, Virginia

There are 26 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Covington, Virginia.)

Name	5-Star Quality of Care Rating
INTERIM HEALTHCARE - CHRISTIANSBURG 100 ARBOR DRIVE SUITE 108 CHRISTIANSBURG, VA 24073	1.5:
VALLEY RIDGE HOME HEALTH 53 WEST MAIN STREET SUITE B CHRISTIANSBURG, VA 24073	1.5:
INTERIM HEALTHCARE OF ROANOKE 1013 EAST MAIN STREET SALEM, VA 24153	2:
NAYAR HEALTH CARE BEDFORD LLC 1366 AMERICAN WAY BEDFORD, VA 24523	2:
SEVEN HILLS HOME HEALTH INC 2250 MURRELL RD, BLDG B, UNIT 2 LYNCHBURG, VA 24501	2:
WARM HEARTH AT HOME INC 100 ARBOR DRIVE SUITE 108 CHRISTIANSBURG, VA 24073	2.5:
MEDI HOME HEALTH AGENCY 4419 PHEASANT RIDGE ROAD SUITE 202 ROANOKE, VA 24014	2.5:
CARILION HOME CARE SERVICES 701 RANDOLPH STREET SUITE 110 RADFORD, VA 24141	3:
HUMAN TOUCH HOME HEALTH 2401 SOUTH MAIN STREET, SUITE K BLACKSBURG, VA 24060	3:
1ST CARE HOME HEALTH LYNCHBURG 2808 OLD FOREST ROAD LYNCHBURG, VA 24501	3:
ENHABIT HOME HEALTH (ROANOKE) 6701 PETERS CREEK ROAD SUITE 100 & 101 ROANOKE, VA 24019	3.5:
CARILION HOME CARE SERVICES - ROANOKE 1615 FRANKLIN ROAD ROANOKE, VA 24016	3.5:
ENHABIT HOME HEALTH (LYNCHBURG) 306 GRISTMILL DRIVE UNIT C FOREST, VA 24551	3.5:
JAMES RIVER HOME HEALTH CARE LLC 3831 OLD FOREST RD SUITE 3 LYNCHBURG, VA 24501	3.5:
WESTMINSTER AT HOME (HOME HEALTH) 3311 OLD FOREST ROAD 201 LYNCHBURG, VA 24501	3.5:
SENTARA HOME CARE SERVICES 229 NORTH MONROE AVE COVINGTON, VA 24456	3.5:
INTREPID USA HEALTHCARE SERVICES 101 W MAIN STREET RADFORD, VA 24141	4:
CENTERWELL HOME HEALTH 5238 VALLEYPOINTE PARKWAY SUITE 1B ROANOKE, VA 24019	4.5:
AMEDISYS HOME HEALTH CARE 5221 VALLEY PARK DRIVE, SUITE 1A ROANOKE, VA 24019	4.5:
CENTRA HOME HEALTH 2010 ATHERHOLT ROAD LYNCHBURG, VA 24501	4.5:
HOME CARE PLUS, INCORPORATED 10434 SENECA TRL S LEWISBURG, WV 24901	4.5:
BRANDON OAKS AT HOME 3807 BRANDON AVE SW SUITE 2410 ROANOKE, VA 24018	5:
CENTERWELL HOME HEALTH (LYNCHBURG) 20715 TIMBERLAKE ROAD, SUITE 106 LYNCHBURG, VA 24502	5:
CENTERWELL HOME HEALTH 800 BROAD STREET SUMMERSVILLE, WV 26651	5:
REMEDY HOME HEALTH CORP 18360 VIRGIL GOODE HWY ROCKY MOUNT, VA 24151	-:
HELPING HANDS HOME CARE INC 2100 SE 17TH ST STE 801 OCALA, FL 34471	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Virginia

Major Cities in Virginia

Virginia Beach, VA (best, worst)	Richmond, VA (best, worst)
Chesapeake, VA (best, worst)	Norfolk, VA (best, worst)
Arlington, VA (best, worst)	Roanoke, VA (best, worst)
Newport News, VA (best, worst)	Fredericksburg, VA (best, worst)
Alexandria, VA (best, worst)	Hampton, VA (best, worst)
Lynchburg, VA (best, worst)	Charlottesville, VA (best, worst)
Portsmouth, VA (best, worst)	Suffolk, VA (best, worst)
Blacksburg, VA (best, worst)	Williamsburg, VA (best, worst)
Winchester, VA (best, worst)	Centreville, VA (best, worst)
Dale City, VA (best, worst)	Harrisonburg, VA (best, worst)