The Worst Home Health Care Agencies in Apex, North Carolina

The description

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Apex, North Carolina

There are 39 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Apex, North Carolina.)

Name 5-Star Quality of Care Rating
PHC HOME HEALTH-WAKE
119 SW MAYNARD ROAD SUITE 170 A
CARY, NC 27511
2:
LIBERTY HOME CARE, LLC
3134 WENDELL BLVD, LEVEL A
WENDELL, NC 27591
2:
BAYADA HOME HEALTH CARE, INC.
2944 BREEZEWOOD AVE
FAYETTEVILLE, NC 28304
2.5:
LIBERTY HOME CARE
105 HUNT VALLEY DRIVE
DUNN, NC 28334
2.5:
UNC HOME HEALTH
1101 WEAVER DAIRY RD, STE 200
CHAPEL HILL, NC 27514
2.5:
LIBERTY HOME CARE, LLC
3414 N DUKE STREET, SUITE 201
DURHAM, NC 27705
2.5:
3HC
855 S BECKFORD DRIVE, SUITE A
HENDERSON, NC 27536
2.5:
HEALTHVIEW HOME HEALTH & HOSPICE
1060 NC HIGHWAY 86 N
YANCEYVILLE, NC 27379
2.5:
LIBERTY HOME CARE, LLC
225 FAIRWAY DRIVE SUITE A
FAYETTEVILLE, NC 28305
3:
AVEANNA HOME HEALTH
3107 RAEFORD ROAD
FAYETTEVILLE, NC 28303
3:
MEDI HOME HEALTH AGENCY
9131 ANSON WAY 204
RALEIGH, NC 27615
3:
CENTERWELL HOME HEALTH
1738 HILLANDALE ROAD, SUITE A
DURHAM, NC 27706
3:
ADORATION HOME HEALTH
1941 S NC HIGHWAY 119
MEBANE, NC 27302
3:
WARREN COUNTY HOME HEALTH AGEN
544 A WEST RIDGEWAY STREET
WARRENTON, NC 27589
3:
UNC HEALTH JOHNSTON HOME CARE AND HOSPICE
514 NORTH BRIGHTLEAF BLVD, SUITE 1502
SMITHFIELD, NC 27577
3.5:
LIBERTY HOME CARE
401 E THIRD STREET
SILER CITY, NC 27344
3.5:
WAKEMED HOME HEALTH
2920 HIGHWOODS BLVD SUITE
RALEIGH, NC 27604
3.5:
CENTERWELL HOME HEALTH
3301 BENSON DRIVE, SUITE 222
RALEIGH, NC 27609
3.5:
DUKE HOME HEALTH
4321 MEDICAL PARK DR SUITE 101
DURHAM, NC 27704
3.5:
ADORATION HOME HEALTH
116 NC HIGHWAY 65
REIDSVILLE, NC 27320
3.5:
AMEDISYS HOME HEALTH OF FAYETTEVILLE
2021 VALLEY GATE DRIVE SUITE 201
FAYETTEVILLE, NC 28304
4:
LIBERTY HOME CARE
300 W PENNSYVANIA AVENUE
SOUTHERN PINES, NC 28387
4:
FIRSTHEALTH HOME CARE
181 WESTGATE DRIVE
WEST END, NC 27376
4:
CENTERWELL HOME HEALTH
87 W CORNELIUS HARNETT BOULEVARD
LILLINGTON, NC 27546
4:
PRUITTHEALTH AT HOME - WAKE
513 EAST WHITAKER MILL ROAD
RALEIGH, NC 27608
4:
CAPE FEAR VALLEY HOME HEALTH
2301 ROBESON STREET, SUITE 201
FAYETTEVILLE, NC 28305
4.5:
BAYADA HOME HEALTH CARE, INC.
4000 WESTCHASE BLVD, SUITE 190
RALEIGH, NC 27607
4.5:
SUNCREST HOME HEALTH
1009 SLATER ROAD STE 410
DURHAM, NC 27703
4.5:
AMEDISYS HOME HEALTH OF CHAPEL HILL
100 EUROPA DR
CHAPEL HILL, NC 27517
4.5:
CENTERWELL HOME HEALTH
74 WHEATON AVENUE
YOUNGSVILLE, NC 27596
4.5:
WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC.
106 N JOHNSON ST
FUQUAY VARINA, NC 27526
5:
AMEDISYS HOME HEALTH
1005 SLATER ROAD SUITE 105
DURHAM, NC 27703
5:
WELL CARE HOME HEALTH, INC
8025 CREEDMOOR RD SUITE 200
RALEIGH, NC 27613
5:
BAYADA HOME HEALTH CARE, INC
807 NORTH MADISON BLVD
ROXBORO, NC 27573
5:
AVEANNA HEALTHCARE
110 HORIZON DRIVE SUITE 100
RALEIGH, NC 27615
-:
TRANSITIONS LIFECARE
250 HOSPICE CIRCLE
RALEIGH, NC 27607
-:
INTREPID USA HEALTHCARE SERVICES
4208 SIX FORKS ROAD ,SUITE 1000
RALEIGH, NC 27609
-:
FRANKLIN COUNTY HOME HEALTH AG
107 INDUSTRIAL DRIVE
LOUISBURG, NC 27549
-:
MEDI HOME HEALTH & HOSPICE
665 CARVER DRIVE SUITE B
ROXBORO, NC 27573
-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)

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