The Worst Home Health Care Agencies in Burlington, North Carolina

The description

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Burlington, North Carolina

There are 59 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Burlington, North Carolina.)

Name 5-Star Quality of Care Rating
INTERIM HEALTHCARE - COLLINSVILLE
3235 VIRGINIA AVENUE
COLLINSVILLE, VA 24078
1.5:
INTERIM HEALTHCARE (LYNCHBURG)
20566 TIMBERLAKE ROAD - SUITE C
LYNCHBURG, VA 24502
2:
PHC HOME HEALTH-WAKE
119 SW MAYNARD ROAD SUITE 170 A
CARY, NC 27511
2:
SENTARA HOME CARE SERVICES (HALIFAX)
2200 WILBORN AVENUE
SOUTH BOSTON, VA 24592
2.5:
LIBERTY HOME CARE AND HOSPICE
2943 RIVERSIDE DRIVE SUITE E
DANVILLE, VA 24540
2.5:
MEDI HOME HEALTH & HOSPICE
1007 LEXINGTON AVE
LEXINGTON, NC 27360
2.5:
1ST CARE HOME HEALTH SOUTH BOSTON
425 MAIN ST
SOUTH BOSTON, VA 24592
2.5:
LIBERTY HOME CARE, LLC
3414 N DUKE STREET, SUITE 201
DURHAM, NC 27705
2.5:
UNC HOME HEALTH
1101 WEAVER DAIRY RD, STE 200
CHAPEL HILL, NC 27514
2.5:
HALLMARK HOME HEALTH CARE
121 MALL DRIVE
DANVILLE, VA 24540
2.5:
ENHABIT HOME HEALTH
729 VINEYARDS CROSSING
LEXINGTON, NC 27295
2.5:
HEALTHVIEW HOME HEALTH & HOSPICE
1060 NC HIGHWAY 86 N
YANCEYVILLE, NC 27379
2.5:
ADORATION HOME HEALTH
1941 S NC HIGHWAY 119
MEBANE, NC 27302
3:
PRUITTHEALTH AT HOME - FORSYTH
1393 CARROLLTON CROSSING DR
KERNERSVILLE, NC 27284
3:
MEDI HOME HEALTH AGENCY
9131 ANSON WAY 204
RALEIGH, NC 27615
3:
INTERIM HEALTHCARE OF THE TRIAD
2100-T WEST CORNWALLIS DRIVE
GREENSBORO, NC 27408
3:
GENTIVA HEALTH SERVICES
720 PARK CENTRE DRIVE, SUITE A
KERNERSVILLE, NC 27284
3:
ADORATION HOME HEALTH
112 CHARTER STREET
ALBEMARLE, NC 28001
3:
CENTERWELL HOME HEALTH
1738 HILLANDALE ROAD, SUITE A
DURHAM, NC 27706
3:
HOME HEALTH OF RANDOLPH HOSPITAL
212 FOUST ST
ASHEBORO, NC 27203
3:
ATRIUM HEALT AT HOME STANLY
901 NORTH SECOND STREET
ALBEMARLE, NC 28001
3:
SOVAH HOME HEALTH OF MARTINSVILLE
706 E CHURCH STREET SUITE A
MARTINSVILLE, VA 24112
3.5:
CENTERWELL HOME HEALTH
3301 BENSON DRIVE, SUITE 222
RALEIGH, NC 27609
3.5:
ADORATION HOME HEALTH
1100 S STRATFORD ROAD SUITE 410
WINSTON-SALEM, NC 27103
3.5:
GENTIVA HEALTH SERVICES
3150 NORTH ELM STREET SUITE 102
GREENSBORO, NC 27408
3.5:
ADORATION HOME HEALTH
116 NC HIGHWAY 65
REIDSVILLE, NC 27320
3.5:
LIBERTY HOME CARE
401 E THIRD STREET
SILER CITY, NC 27344
3.5:
WAKEMED HOME HEALTH
2920 HIGHWOODS BLVD SUITE
RALEIGH, NC 27604
3.5:
CENTERWELL HOME HEALTH
2000 FRONTIS PLAZA BOULEVARD, SUITE 300
WINSTON SALEM, NC 27103
3.5:
DUKE HOME HEALTH
4321 MEDICAL PARK DR SUITE 101
DURHAM, NC 27704
3.5:
BAYADA HOME HEALTH CARE, INC
1313 CAROLINA STREET
GREENSBORO, NC 27401
3.5:
ADORATION HOME HEALTH
4135 MENDENHALL DRIVE
HIGH POINT, NC 27265
3.5:
ENCOMPASS HOME HEALTH OF NORTH CAROLINA
5 OAK BRANCH DRIVE, STE 5E
GREENSBORO, NC 27407
3.5:
AMEDISYS HOME HEALTH CARE
1630 LIBERTY DRIVE SUITE 100
THOMASVILLE, NC 27360
4:
PRUITTHEALTH AT HOME - WAKE
513 EAST WHITAKER MILL ROAD
RALEIGH, NC 27608
4:
LIBERTY HOME CARE II, LLC
5 EAST MAIN STREET
THOMASVILLE, NC 27360
4:
CENTERWELL HOME HEALTH
87 W CORNELIUS HARNETT BOULEVARD
LILLINGTON, NC 27546
4:
BAYADA HOME HEALTH CARE INC
900 W COOKSEY DR SUITE G
THOMASVILLE, NC 27360
4:
BAYADA HOME HEALTH CARE, INC
1605 WESTBROOK PLAZA DRIVE SUITE 401
WINSTON-SALEM, NC 27103
4.5:
BAYADA HOME HEALTH CARE, INC.
4000 WESTCHASE BLVD, SUITE 190
RALEIGH, NC 27607
4.5:
SUNCREST HOME HEALTH
1009 SLATER ROAD STE 410
DURHAM, NC 27703
4.5:
AMEDISYS HOME HEALTH OF WINSTON SALEM
1100 SOUTH STRATFORD ROAD, SUITE 531
WINSTON-SALEM, NC 27106
4.5:
SUNCREST HOME HEALTH
7900 TRIAD CENTER DRIVE, SUITE 250
GREENSBORO, NC 27409
4.5:
COMMONWEALTH HEALTHCARE AT HOME
101 HOLBROOK ST, STE 202
DANVILLE, VA 24541
4.5:
AMEDISYS HOME HEALTH OF CHAPEL HILL
100 EUROPA DR
CHAPEL HILL, NC 27517
4.5:
WELL CARE HOME HEALTH OF THE SOUTHERN TRIANGLE, INC.
106 N JOHNSON ST
FUQUAY VARINA, NC 27526
5:
ATRIUM HEALTH WAKE FOREST BAPTIST -CARE AT HOME
2000 FRONTIS PLAZA BLVD SUITE 303
WINSTON SALEM, NC 27103
5:
AMEDISYS HOME HEALTH
1005 SLATER ROAD SUITE 105
DURHAM, NC 27703
5:
WELL CARE HOME HEALTH, INC
8025 CREEDMOOR RD SUITE 200
RALEIGH, NC 27613
5:
BAYADA HOME HEALTH CARE, INC
807 NORTH MADISON BLVD
ROXBORO, NC 27573
5:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

  • Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
  • Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
  • Have high face validity and clinical relevance.
  • Be stable and not show substantial random variation over time.
  • Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

  • Timely Initiation of Care
  • Improvement in Ambulation
  • Improvement in Bed Transferring
  • Improvement in Bathing
  • Improvement in Shortness of Breath
  • Improvement in Management of Oral Medications
  • Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

  • Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
  • Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
  • Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
  • Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
  • Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst) Raleigh, NC (best, worst)
Durham, NC (best, worst) Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst) Fayetteville, NC (best, worst)
Asheville, NC (best, worst) Concord, NC (best, worst)
Wilmington, NC (best, worst) Hickory, NC (best, worst)
Gastonia, NC (best, worst) High Point, NC (best, worst)
Cary, NC (best, worst) Burlington, NC (best, worst)
Greenville, NC (best, worst) Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst) Rocky Mount, NC (best, worst)
Apex, NC (best, worst) Huntersville, NC (best, worst)

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