CONTACT INFORMATION REVIEWS & MORE DATA

Heritage Manor Health and Rehab

  • Date Updated:  November 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  2575 AIRLINE DRIVE
    BOSSIER CITY LA 71111 Map
  • Phone:  318-746-7466
  • Website:   Click Here
  • Medicare Provider Number:  195323
  • Participating in Medicare Since:  March 01, 1995
  • No. of Certified Beds:  64
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $109,135.00
  • Complaints Filed:   8
  • Accepts:  Medicare and Medicaid

  About Heritage Manor Health and Rehab

Heritage Manor Health And Rehab, located in BOSSIER CITY, LA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Heritage Manor Health And Rehab offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Heritage Manor Health and Rehab is ranked #22 out of 25 facilities within a 10 mile radius and #29 out of 33 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Worsening
  • Total Nursing Hours Spent Per Resident Per Day: 2.92
    (The national average is 3.84 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 27.16% .
  •    There is no indication of abuse occuring at Heritage Manor Health and Rehab. (CMS flags facilities where abuse has either happened or is very likely.)

  Heritage Manor Health and Rehab Owner & Operator Information

Business Entity Name:

BOSSIER HEALTHCARE, LLC

Owners:

Managers and Directors:

  Heritage Manor Health and Rehab Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 1:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of July 16, 2024) 353
Cycle 2 Score (as of August 23, 2023) 60
Cycle 3 Score (as of August 24, 2022) 72
Weighted All Cycles Score 209

  Complaints by Residents

This table shows complaints filed by residents in Heritage Manor Health and Rehab:

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. 06/08/2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently. 06/08/2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. 08/27/2022
Provide care and assistance to perform activities of daily living for any resident who is unable. 08/27/2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. 08/27/2022
Provide and implement an infection prevention and control program. 08/27/2022
Ensure staff are vaccinated for COVID-19 08/27/2022
Keep all essential equipment working safely. 08/27/2022

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Heritage Manor Health and Rehab spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.39 0.31 / 0.67
Case Mix 0.61 0.62 / 0.66
Adjusted 0.43 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.91 1.17 / 0.88
Case Mix 0.80 NA / NA
Adjusted 0.99 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.62 2.26 / 2.29
Case Mix 2.10 NA / NA
Adjusted 1.76 NA / NA
Total Licensed Staff
Hours 1.30 1.48 / 1.54
Physical Therapist (PT)
Hours 0.00 0.05 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 2.92 3.74 / 3.84
Case Mix 3.51 3.55 / 3.82
Adjusted 3.17 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
27.2% / 27.4%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
4.4% / 14.9%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
2.8% / 2.5%
Worse
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
2.2% / 2.6%
Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 17.9% / 18.2%
Better
Percentage of long-stay residents who lose too much weight (qm404) 12.0% / 5.2%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 25.0% / 41.7%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 2.4% / 1.7%
Worse
Percentage of long-stay residents with a urinary tract infection (qm407) 0.0% / 2.7%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 0.0% / 1.5%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.4%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 5.6% / 3.7%
Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 100.0% / 93.9%
Better
Percentage of long-stay residents who received an antipsychotic medication (qm419) 27.6% / 18.6%
Worse
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 98.5% / 84.2%
Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 4.9% / 3.3%
Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451) 9.2% / 14.8%
Better
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 30.9% / 23.0%
Worse
Percentage of high risk long-stay residents with pressure ulcers (qm453) 14.2% / 9.3%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 100.0% / 93.5%
Better
Percentage of short-stay residents who made improvements in function (qm471) 29.5% / 70.0%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 99.0% / 75.5%
Better

  Hospitals Near Heritage Manor Health and Rehab

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Heritage Manor Health and Rehab.

Heritage Manor Health and Rehab is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
OVERTON BROOKS VA MEDICAL CENTER (SHREVEPORT)
510 EAST STONER AVENUE
SHREVEPORT, LA 71101
1
CHRISTUS SHREVEPORT-BOSSIER HEALTH SYSTEM
1453 E BERT KOUNS INDUSTRIAL LOOP
SHREVEPORT, LA 71105
2
OCHSNER LSU HEALTH SHREVEPORT
1541 KINGS HIGHWAY
SHREVEPORT, LA 71103
2
OCHSNER LSU HEALTH SHREVEPORT-ST MARY MEDICAL CENT
911 MARGARET PLACE
SHREVEPORT, LA 71101
2
WILLIS KNIGHTON MEDICAL CENTER
2600 GREENWOOD ROAD
SHREVEPORT, LA 71103
3
MINDEN MEDICAL CENTER
NO 1 MEDICAL PLAZA
MINDEN, LA 71055
3
SPECIALISTS HOSPITAL SHREVEPORT
1500 LINE AVENUE
SHREVEPORT, LA 71101
Not Available
NORTH CADDO MEDICAL CENTER
815 SOUTH PINE STREET
VIVIAN, LA 71082
Not Available
BRENTWOOD HOSPITAL
1006 HIGHLAND AVENUE
SHREVEPORT, LA 71106
Not Available
RED RIVER BEHAVIORAL CENTER, LLC
2800 MELROSE AVENUE
BOSSIER CITY, LA 71111
Not Available
PHYSICIANS BEHAVIORAL HOSPITAL
2025 DESOTO ST
SHREVEPORT, LA 71103
Not Available
LOUISIANA BEHAVIORAL HEALTH
9320 LINWOOD AVENUE
SHREVEPORT, LA 71106
Not Available

Ratings History for Heritage Manor Health and Rehab

  Medical Professionals Associated with Heritage Manor Health and Rehab

These are the doctors who are affiliated with Heritage Manor Health and Rehab. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Heritage Manor Health and Rehab.

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of November 01, 2024.

Name Health Inspection Score / Overall Rating
Willis-Knighton Extended Care Center
(SHREVEPORT, LA)
2.667 / 5:
Northwest Louisiana Veterans Home
(BOSSIER CITY, LA)
6 / 4:
Old Brownlee Community Care Center
(BOSSIER CITY, LA)
11.333 / 5:
Harmony House Nursing and Rehab Ctr, Inc
(SHREVEPORT, LA)
13.333 / 5:
Cypress Point Nursing and Rehabilitation Center
(BOSSIER CITY, LA)
15.333 / 3:
Roseview Nursing and Rehabilitation Center
(SHREVEPORT, LA)
16 / 4:
Heritage Manor of Stratmore Nursing and Rehab Ctr
(SHREVEPORT, LA)
18.667 / 2:
Magnolia Manor Nursing and Rehab Ctr, LLC
(SHREVEPORT, LA)
21.333 / 1:
Pathway Rehabilitation Hospital of Bossier
(BOSSIER CITY, LA)
21.6 / 4:
Southern Oaks Nursing and Rehabilitation Center
(SHREVEPORT, LA)
22.667 / 2:
Vivian Healthcare Center
(VIVIAN, LA)
22.667 / 4:
Garden Park Nursing and Rehab Ctr, LLC
(SHREVEPORT, LA)
24 / 4:
Town and Country Health and Rehab
(MINDEN, LA)
26.667 / 3:
Heritage Manor South
(SHREVEPORT, LA)
28 / 3:
Southern Hills Healthcare and Rehabilitation
(SHREVEPORT, LA)
29.333 / 3:
Heritage Manor West
(SHREVEPORT, LA)
30 / 3:
Spring Lake Skilled Nursing and Rehabilitation
(SHREVEPORT, LA)
32 / 3:
Shreveport Manor Skilled Nursing and Rehabilitation
(SHREVEPORT, LA)
35.333 / 3:
Village Health Care at The Glen
(SHREVEPORT, LA)
36 / 2:
Booker T.Washington Skilled Nursing and Rehabilita
(SHREVEPORT, LA)
37.333 / 2:
Colonial Oaks Skilled Nursing and Rehabilitation
(BOSSIER CITY, LA)
37.333 / 2:
Progressive Care Center
(SHREVEPORT, LA)
37.333 / 3:
Live Oak
(SHREVEPORT, LA)
38 / 3:
Ringgold Nursing and Rehabilitation Center, LLC
(RINGGOLD, LA)
46.667 / 2:
Adira Medical Resort
(BOSSIER CITY, LA)
51.333 / 1:
Riverview Care Center
(BOSSIER CITY, LA)
52.667 / 1:
The Bradford Skilled Nursing and Rehabilitation
(SHREVEPORT, LA)
69.333 / 2:
Highland Place Rehab and Nursing Center
(SHREVEPORT, LA)
128.667 / 1:
Heritage Manor Health and Rehab
(BOSSIER CITY, LA)
208.5 / 1:
Pilgrim Manor Skilled Nursing and Rehabilitation
(BOSSIER CITY, LA)
261.833 / 1:
The Guest House Skilled Nursing Rehabilitation
(SHREVEPORT, LA)
371.833 / 1:
Claiborne Healthcare Center
(SHREVEPORT, LA)
417.667 / 1:
Pierremont Healthcare Center
(SHREVEPORT, LA)
512.167 / 1:

  Our Analysis

Best and Worst Nursing Homes in BOSSIER CITY, LA

Here is our analysis of the Best Nursing Homes in BOSSIER CITY and Worst Nursing Homes in BOSSIER CITY so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Heritage Manor Health and Rehab

A list of all of the registered owners for Heritage Manor Health and Rehab. This includes direct and indirect owners and managers.

Noted Deficiencies for Heritage Manor Health and Rehab

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Heritage Manor Health and Rehab

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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