CONTACT INFORMATION REVIEWS & MORE DATA

Consulate Health Care of Norfolk

  • Date Updated:  October 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  3900 LLEWELLYN AVE
    NORFOLK VA 23504 Map
  • Phone:  757-625-5363
  • Website:   Click Here
  • Medicare Provider Number:  495273
  • Participating in Medicare Since:  April 01, 1993
  • No. of Certified Beds:  222
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $59,548.56
  • Complaints Filed:   12
  • Accepts:  Medicare and Medicaid

  About Consulate Health Care of Norfolk

Consulate Health Care Of Norfolk, located in NORFOLK, VA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Consulate Health Care Of Norfolk offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Consulate Health Care of Norfolk is ranked #22 out of 24 facilities within a 10 mile radius and #45 out of 48 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (1 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 2.75
    (The national average is 3.84 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 12.54% .
  •    CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible.
  • >

  Consulate Health Care of Norfolk Owner & Operator Information

Business Entity Name:

NORFOLK FACILITY OPERATIONS, LLC

Owners:

Managers and Directors:

  Consulate Health Care of Norfolk Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 1:
Health Inspection Rating 1:
Quality Rating 3:
Staffing Rating 1:

Inspection Scores

Cycle 1 Score (as of November 11, 2021) 152
Cycle 2 Score (as of February 19, 2019) 318
Cycle 3 Score (as of June 08, 2017) 32
Weighted All Cycles Score 187

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Consulate Health Care of Norfolk spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.37 0.67 / 0.67
Case Mix 0.56 0.68 / 0.66
Adjusted 0.43 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.71 1.01 / 0.88
Case Mix 0.74 NA / NA
Adjusted 0.84 NA / NA
Certified Nursing Assistants (CNA)
Hours 1.68 2.08 / 2.29
Case Mix 1.93 NA / NA
Adjusted 1.98 NA / NA
Total Licensed Staff
Hours 1.07 1.67 / 1.55
Physical Therapist (PT)
Hours 0.04 0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 2.75 3.75 / 3.84
Case Mix 3.23 3.92 / 3.82
Adjusted 3.25 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
12.5% / 22.2%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
6.8% / 12.3%
Better
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.2% / 1.4%
Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
1.9% / 1.4%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 21.0% / 17.1%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 8.3% / 6.4%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 17.1% / 53.6%
Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 0.0% / 0.6%
Better
Percentage of long-stay residents with a urinary tract infection (qm407) 0.0% / 1.7%
Better
Percentage of long-stay residents who have depressive symptoms (qm408) 1.7% / 11.0%
Better
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.1%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 1.4% / 3.5%
Better
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 81.1% / 90.5%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) 12.0% / 13.1%
Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 30.0% / 74.4%
Worse
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 6.3% / 1.6%
Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451) 21.1% / 18.4%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 12.2% / 20.0%
Better
Percentage of high risk long-stay residents with pressure ulcers (qm453) 8.7% / 8.2%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 88.4% / 93.9%
Worse
Percentage of short-stay residents who made improvements in function (qm471) 91.2% / 77.4%
Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 25.0% / 72.3%
Worse

  Hospitals Near Consulate Health Care of Norfolk

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Consulate Health Care of Norfolk.

Consulate Health Care of Norfolk is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
SENTARA NORFOLK GENERAL HOSPITAL
600 GRESHAM DR
NORFOLK, VA 23507
3
BON SECOURS MARYVIEW MEDICAL CENTER
3636 HIGH STREET
PORTSMOUTH, VA 23707
3
MARY IMMACULATE HOSPITAL
2 BERNARDINE DRIVE
NEWPORT NEWS, VA 23602
3
RIVERSIDE REGIONAL MEDICAL CENTER
500 J CLYDE MORRIS BLVD
NEWPORT NEWS, VA 23601
3
CHESAPEAKE GENERAL HOSPITAL
736 BATTLEFIELD BLVD, NORTH
CHESAPEAKE, VA 23320
3
SENTARA OBICI HOSPITAL
2800 GODWIN BOULEVARD
SUFFOLK, VA 23439
4
SENTARA LEIGH HOSPITAL
830 KEMPSVILLE ROAD
NORFOLK, VA 23502
4
SENTARA VIRGINIA BEACH GENERAL HOSPITAL
1060 FIRST COLONIAL ROAD
VIRGINIA BEACH, VA 23454
4
HAMPTON VA MEDICAL CENTER
100 EMANCIPATION DRIVE
HAMPTON, VA 23667
4
SENTARA PRINCESS ANNE HOSPITAL
2025 GLENN MITCHELL DRIVE
VIRGINIA BEACH, VA 23456
4
SENTARA CAREPLEX HOSPITAL
3000 COLISEUM DRIVE
HAMPTON, VA 23666
5
NMC Portsmouth
620 John Paul Jones Circle
Portsmouth, VA 23708
Not Available
CHILDRENS HOSPITAL OF THE KINGS DAUGHTERS INC
601 CHILDREN'S LANE
NORFOLK, VA 23507
Not Available
VIRGINIA BEACH PSYCHIATRIC CENTER
1100 FIRST COLONIAL ROAD
VIRGINIA BEACH, VA 23454
Not Available

Ratings History for Consulate Health Care of Norfolk

  Medical Professionals Associated with Consulate Health Care of Norfolk

These are the doctors who are affiliated with Consulate Health Care of Norfolk. The data is from the most recent period. Historical data is not available.

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of October 01, 2024.

Name Health Inspection Score / Overall Rating
Lake Prince Woods, Inc
(SUFFOLK, VA)
17.333 / 5:
Westminster-Canterbury On Chesapeake Bay
(VIRGINIA BEACH, VA)
20.667 / 5:
Harbor's Edge
(NORFOLK, VA)
26 / 5:
Riverside Lifelong Health and Rehab Smithfield
(SMITHFIELD, VA)
26.667 / 4:
The Chesapeake
(NEWPORT NEWS, VA)
36 / 5:
Northampton Nursing and Rehabilitation Center
(HAMPTON, VA)
37.333 / 4:
Regency Health and Rehabilitation Center
(YORKTOWN, VA)
38 / 3:
Seaside Hhc @ Atlantic Shore
(VIRGINIA BEACH, VA)
39.333 / 5:
The Newport Nursing and Rehabilitation Center
(NEWPORT NEWS, VA)
40.667 / 4:
Our Lady of Perpetual Help
(VIRGINIA BEACH, VA)
42.667 / 4:
Maimonides Health Center of Virginia Beach
(VIRGINIA BEACH, VA)
52.667 / 2:
Coliseum Nursing and Rehabilitation Center
(HAMPTON, VA)
62.667 / 4:
Lake Taylor Hosp
(NORFOLK, VA)
64 / 3:
Princess Anne Health and Rehabilitation Center
(VIRGINIA BEACH, VA)
64.667 / 2:
Autumn Care of Chesapeake
(CHESAPEAKE, VA)
68 / 3:
Autumn Care of Norfolk
(NORFOLK, VA)
71.333 / 2:
Norview Heights Rehabilitation and Nursing
(NORFOLK, VA)
72 / 1:
Virginia Beach Healthcare and Rehab Center
(VIRGINIA BEACH, VA)
72.667 / 1:
Autumn Care of Portsmouth
(PORTSMOUTH, VA)
76.667 / 2:
Kempsville Health and Rehab Center
(VIRGINIA BEACH, VA)
81.667 / 2:
Norfolk Health and Rehabilitation Center
(NORFOLK, VA)
85.333 / 1:
Greenbrier Regional Medical Center
(CHESAPEAKE, VA)
87.333 / 2:
Waterside Health and Rehab Center
(NORFOLK, VA)
89.333 / 2:
York Nursing and Rehabilitation Center
(YORKTOWN, VA)
91.333 / 3:
Portside Health and Rehab Center
(PORTSMOUTH, VA)
96 / 2:
James River Nursing and Rehabilitation Center
(NEWPORT NEWS, VA)
99.333 / 2:
Northern Cardinal Rehabilitation and Nursing
(SUFFOLK, VA)
100.167 / 1:
Portsmouth Health and Rehab
(PORTSMOUTH, VA)
101.333 / 1:
Rosemont Health and Rehab Center, LLC
(VIRGINIA BEACH, VA)
103.667 / 1:
Cypress Pointe Rehabilitation and Nursing
(VIRGINIA BEACH, VA)
107.333 / 1:
Riverside Lifelong H and R Warwick Forest
(NEWPORT NEWS, VA)
110.667 / 2:
Waterview Health and Rehab Center
(HAMPTON, VA)
114.667 / 2:
Old Dominion Rehabilitation and Nursing
(NEWPORT NEWS, VA)
116 / 1:
Hampton Health and Rehab Center, LLC
(HAMPTON, VA)
119.333 / 3:
Newport News Nursing and Rehab
(NEWPORT NEWS, VA)
128.667 / 1:
Signature Healthcare of Norfolk
(NORFOLK, VA)
135 / 1:
Colonial Health and Rehab Center, LLC
(VIRGINIA BEACH, VA)
140.833 / 1:
Thalia Gardens Rehabilitation and Nursing
(VIRGINIA BEACH, VA)
143.333 / 2:
Autumn Care of Suffolk
(SUFFOLK, VA)
146 / 1:
Chesapeake Health and Rehabilitation Center
(CHESAPEAKE, VA)
146.667 / 1:
Oak Grove Health and Rehab Center, LLC
(CHESAPEAKE, VA)
154.5 / 2:
Bay Pointe Rehabilitation and Nursing
(VIRGINIA BEACH, VA)
158.333 / 1:
Bayside of Poquoson Health and Rehab
(POQUOSON, VA)
160.333 / 1:
Nans Pointe Rehabilitation and Nursing
(SUFFOLK, VA)
174 / 1:
Consulate Health Care of Norfolk
(NORFOLK, VA)
187.333 / 1:
Bayside Health and Rehabilitation Center
(VIRGINIA BEACH, VA)
235.667 / 1:
Birchwood Park Rehabilitation
(VIRGINIA BEACH, VA)
318 / 1:
Jones and Cabacoy Veterans Care Center
(VIRGINIA BEACH, VA)
/ :

  Our Analysis

Best and Worst Nursing Homes in NORFOLK, VA

Here is our analysis of the Best Nursing Homes in NORFOLK and Worst Nursing Homes in NORFOLK so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Consulate Health Care of Norfolk

A list of all of the registered owners for Consulate Health Care of Norfolk. This includes direct and indirect owners and managers.

Noted Deficiencies for Consulate Health Care of Norfolk

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Consulate Health Care of Norfolk

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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