CONTACT INFORMATION REVIEWS & MORE DATA
Normandy Terrace Nursing and Rehabilitation Center
- Date Updated: February 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 841 RICE RD
SAN ANTONIO TX 78220 Map - Phone: 210-648-0101
- Website: N/A
- Medicare Provider Number: 675823
- Participating in Medicare Since: March 16, 2000
- No. of Certified Beds: 320
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $281,361.87
- Complaints Filed: 26
- Accepts: Medicare and Medicaid
About Normandy Terrace Nursing and Rehabilitation Center
Normandy Terrace Nursing And Rehabilitation Center, located in SAN ANTONIO, TX, is a government owned organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Normandy Terrace Nursing And Rehabilitation Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Normandy Terrace Nursing and Rehabilitation Center is ranked #34 out of 36 facilities within a 10 mile radius and #75 out of 77 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Worsening
-
Total Nursing Hours Spent Per Resident Per Day: 3.36
(The national average is 3.85 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is Unknown .
- CMS has identified this facility as either having actual cases of abuse or has decided that abuse is possible. >
Normandy Terrace Nursing and Rehabilitation Center Owner & Operator Information
Business Entity Name:
WEST WHARTON COUNTY HOSPITAL DISTRICT
Owners:
- WEST WHARTON COUNTY HOSPITAL DISTRICT (DIRECT- 100%)
Managers and Directors:
- GARY BLAKE (OPERATIONAL/MANAGERIAL CONTROL)
- MALISA BLAKE (OPERATIONAL/MANAGERIAL CONTROL)
- LINDA HUGGINS (CORPORATE DIRECTOR)
- DAVID MAK (CORPORATE OFFICER)
- SAN ANTONIO V ENTERPRISES LLC (OPERATIONAL/MANAGERIAL CONTROL)
Normandy Terrace Nursing and Rehabilitation Center Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 1: |
| Quality Rating | 4: |
| Staffing Rating | 4: |
Inspection Scores
| Cycle 1 Score (as of May 31, 2024) | 355 |
| Cycle 2 Score (as of April 06, 2023) | 40 |
| Cycle 3 Score (as of February 18, 2022) | 196 |
| Weighted All Cycles Score | 224 |
Complaints by Residents
This table shows complaints filed by residents in Normandy Terrace Nursing and Rehabilitation Center:
| Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | 08/14/2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 08/14/2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 07/18/2024 |
| Provide care and assistance to perform activities of daily living for any resident who is unable. | 07/18/2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 07/18/2024 |
| Reasonably accommodate the needs and preferences of each resident. | 06/23/2024 |
| Ensure residents have reasonable access to and privacy in their use of communication methods. | 06/23/2024 |
| Ensure each resident receives an accurate assessment. | 06/23/2024 |
| PASARR screening for Mental disorders or Intellectual Disabilities | 06/23/2024 |
| Provide activities to meet all resident's needs. | 06/23/2024 |
| Provide appropriate foot care. | 06/23/2024 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 04/22/2024 |
| Put firmly secured handrails on each side of hallways. | 04/22/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 03/05/2024 |
| Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | 02/08/2023 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | 02/08/2023 |
| Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | 02/08/2023 |
| Provide and implement an infection prevention and control program. | 02/08/2023 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 11/05/2022 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 08/01/2022 |
| Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | 06/30/2022 |
| Develop and implement policies and procedures to prevent abuse, neglect, and theft. | 03/14/2022 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 03/14/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 03/14/2022 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 03/14/2022 |
| Provide and implement an infection prevention and control program. | 03/14/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Normandy Terrace Nursing and Rehabilitation Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.60 | 0.41 / 0.67 |
| Case Mix | 0.53 | 0.63 / 0.66 |
| Adjusted | 0.74 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 0.85 | 0.97 / 0.87 |
| Case Mix | 0.70 | NA / NA |
| Adjusted | 1.05 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 1.91 | 1.98 / 2.32 |
| Case Mix | 1.86 | NA / NA |
| Adjusted | 2.36 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.45 | 1.39 / 1.53 |
| Physical Therapist (PT) | ||
| Hours | 0.05 | 0.07 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 3.36 | 3.36 / 3.85 |
| Case Mix | 3.09 | 3.67 / 3.83 |
| Adjusted | 4.15 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison | |
|---|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
27.9%
/
20.3% Worse |
|
| Percentage of long-stay residents who lose too much weight (qm404) |
4.2%
/
4.4% Better |
|
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
0.0%
/
1.0% Better |
|
| Percentage of long-stay residents with a urinary tract infection (qm407) |
0.0%
/
0.9% Better |
|
| Percentage of long-stay residents who have depressive symptoms (qm408) |
0.0%
/
4.3% Better |
|
| Percentage of long-stay residents who were physically restrained (qm409) |
0.3%
/
0.0% Worse |
|
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
4.7%
/
3.3% Worse |
|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
98.9%
/
97.4% Better |
|
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
3.6%
/
8.3% Better |
|
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
94.3%
/
90.1% Better |
|
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
0.0%
/
1.4% Better |
|
| Percentage of long-stay residents whose ability to walk independently worsened (qm451) | 43.9% / NA | |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
18.3%
/
22.8% Better |
|
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
99.7%
/
97.7% Better |
|
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
95.6%
/
85.8% Better |
|
| Percentage of long-stay residents with pressure ulcers (qm479) | 3.2% / NA | |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) | 23.2% / NA | |
Hospitals Near Normandy Terrace Nursing and Rehabilitation Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Normandy Terrace Nursing and Rehabilitation Center.
Normandy Terrace Nursing and Rehabilitation Center is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
UNIVERSITY HEALTH SYSTEM 4502 MEDICAL DR SAN ANTONIO, TX 78229 |
3 |
|
SAN ANTONIO VA MEDICAL CENTER (VA SOUTH TEXAS HEALTHCARE SYSTEM) 7400 MERTON MINTER BLVD. SAN ANTONIO, TX 78229 |
3 |
|
RESOLUTE HEALTH HOSPITAL 555 CREEKSIDE XING, NEW BRAUNFELS, TX 78130 |
3 |
|
BAPTIST MEDICAL CENTER 111 DALLAS STREET SAN ANTONIO, TX 78205 |
4 |
|
CHRISTUS SANTA ROSA MEDICAL CENTER 2827 BABCOCK ROAD SAN ANTONIO, TX 78229 |
4 |
|
METHODIST HOSPITAL 7700 FLOYD CURL DR SAN ANTONIO, TX 78229 |
4 |
|
METHODIST HOSPITAL STONE OAK 1139 E SONTERRA BLVD, SAN ANTONIO, TX 78258 |
4 |
|
BAPTIST NEIGHBORHOOD HOSPITAL THOUSAND OAKS 16088 SAN PEDRO SAN ANTONIO, TX 78232 |
4 |
|
CONNALLY MEMORIAL MEDICAL CENTER 499 10TH STREET FLORESVILLE, TX 78114 |
Not Available |
|
Brooke Army Medical Center (FT Sam Houston) 3551 Roger Brooke Drive Fort Sam Houston, TX 78234 |
Not Available |
|
SOUTH TEXAS SPINE AND SURGICAL HOSPITAL 18600 NORTH HARDY OAK BLVD SAN ANTONIO, TX 78258 |
Not Available |
|
CHILDREN'S HOSPITAL OF SAN ANTONIO 333 N SANTA ROSA ST SAN ANTONIO, TX 78207 |
Not Available |
|
SAN ANTONIO STATE HOSP STATE SCHOOL 6711 S NEW BRAUNFELS AVE SAN ANTONIO, TX 78223 |
Not Available |
|
LAUREL RIDGE TREATMENT CENTER 17720 CORPORATE WOODS DRIVE SAN ANTONIO, TX 78259 |
Not Available |
|
SAN ANTONIO BEHAVIORAL HEALTHCARE HOSPITAL 8550 HUEBNER ROAD SAN ANTONIO, TX 78240 |
Not Available |
|
FOUNDATION SURGICAL HOSPITAL OF SAN ANTONIO 9522 HUEBNER ROAD SAN ANTONIO, TX 78240 |
Not Available |
|
LEGENT ORTHOPEDIC + SPINE 5330 NORTH LOOP 1604 WEST SAN ANTONIO, TX 78249 |
Not Available |
|
TEXAS CENTER FOR INFECTIOUS DISEASE 2303 SE MILITARY DR P O BOX 23340 SAN ANTONIO, TX 78223 |
Not Available |
Ratings History for Normandy Terrace Nursing and Rehabilitation Center
Medical Professionals Associated with Normandy Terrace Nursing and Rehabilitation Center
These are the doctors who are affiliated with Normandy Terrace Nursing and Rehabilitation Center. The data is from the most recent period. Historical data is not available.
We did not find any medical professionals associated with Normandy Terrace Nursing and Rehabilitation Center.
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of February 01, 2025.
Our Analysis
Best and Worst Nursing Homes in SAN ANTONIO, TX
Here is our analysis of the Best Nursing Homes in SAN ANTONIO and Worst Nursing Homes in SAN ANTONIO so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Normandy Terrace Nursing and Rehabilitation Center
A list of all of the registered owners for Normandy Terrace Nursing and Rehabilitation Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Normandy Terrace Nursing and Rehabilitation Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Normandy Terrace Nursing and Rehabilitation Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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