PROVIDENCE MISSION HOSPITAL Ratings and Reviews

About PROVIDENCE MISSION HOSPITAL

PROVIDENCE MISSION HOSPITAL is a Acute Care Hospitals. It is in MISSION VIEJO, CA. Its type of ownership is Voluntary non-profit - Private. The facility's Medicare ID is 50567. It does provide emergency services. There are 619 medical professionals and 134 doctor groups affiliated with the hospital. On average at PROVIDENCE MISSION HOSPITAL, emergency patients were charged $27,410. This is higher than the state average of $26,501. It is also higher than the national average of $25,828.

Quick Links to PROVIDENCE MISSION HOSPITAL Data & Analysis

Survey Analysis
Cost Analysis
Infection Rates
Hospital Comparison
Nearby Skilled Nursing Facilities
List of Associated Doctors

Patient Survey Results

Below is information compiled by CMS on the percentage of patients who respond to specific treatments and a comparison of the results for PROVIDENCE MISSION HOSPITAL to the national results for similar facilities.

Survey Question	Response
Patients who reported that their nurses "Always" communicated well	74 %
Patients who reported that their nurses "Sometimes" or "Never" communicated well	7 %
Patients who reported that their nurses "Usually" communicated well	19 %
Nurse communication - linear mean score	Not Applicable
Nurse communication - star rating	Not Applicable
Patients who reported that their nurses "Always" treated them with courtesy and respect	81 %
Patients who reported that their nurses "Sometimes" or "Never" treated them with courtesy and respect	5 %
Patients who reported that their nurses "Usually" treated them with courtesy and respect	14 %
Patients who reported that their nurses "Always" listened carefully to them	72 %
Patients who reported that their nurses "Sometimes" or "Never" listened carefully to them	8 %
Patients who reported that their nurses "Usually" listened carefully to them	20 %
Patients who reported that their nurses "Always" explained things in a way they could understand	69 %
Patients who reported that their nurses "Sometimes" or "Never" explained things in a way they could understand	8 %
Patients who reported that their nurses "Usually" explained things in a way they could understand	23 %
Patients who reported that their doctors "Always" communicated well	76 %
Patients who reported that their doctors "Sometimes" or "Never" communicated well	6 %
Patients who reported that their doctors "Usually" communicated well	18 %
Doctor communication - linear mean score	Not Applicable
Doctor communication - star rating	Not Applicable
Patients who reported that their doctors "Always" treated them with courtesy and respect	84 %
Patients who reported that their doctors "Sometimes" or "Never" treated them with courtesy and respect	4 %
Patients who reported that their doctors "Usually" treated them with courtesy and respect	12 %
Patients who reported that their doctors "Always" listened carefully to them	73 %
Patients who reported that their doctors "Sometimes" or "Never" listened carefully to them	5 %
Patients who reported that their doctors "Usually" listened carefully to them	22 %
Patients who reported that their doctors "Always" explained things in a way they could understand	70 %
Patients who reported that their doctors "Sometimes" or "Never" explained things in a way they could understand	7 %
Patients who reported that their doctors "Usually" explained things in a way they could understand	23 %
Patients who reported that they "Always" received help as soon as they wanted	56 %
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted	13 %
Patients who reported that they "Usually" received help as soon as they wanted	31 %
Staff responsiveness - linear mean score	Not Applicable
Staff responsiveness - star rating	Not Applicable
Patients who reported that they "Always" received help after using the call button as soon as they wanted	52 %
Patients who reported that they "Sometimes" or "Never" received help after using the call button as soon as they wanted	12 %
Patients who reported that they "Usually" received help after using the call button as soon as they wanted	36 %
Patients who reported that they "Always" received bathroom help as soon as they wanted	60 %
Patients who reported that they "Sometimes" or "Never" received bathroom help as soon as they wanted	15 %
Patients who reported that they "Usually" received bathroom help as soon as they wanted	25 %
Patients who reported that staff "Always" explained about medicines before giving it to them	56 %
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them	23 %
Patients who reported that staff "Usually" explained about medicines before giving it to them	21 %
Communication about medicines - linear mean score	Not Applicable
Communication about medicines - star rating	Not Applicable
Patients who reported that when receiving new medication the staff "Always" communicated what the medication was for	69 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" communicated what the medication was for	12 %
Patients who reported that when receiving new medication the staff "Usually" communicated what the medication was for.	19 %
Patients who reported that when receiving new medication the staff "Always" discussed possible side effects	43 %
Patients who reported that when receiving new medication the staff "Sometimes" or "Never" discussed possible side effects	33 %
Patients who reported that when receiving new medication the staff "Usually" discussed possible side effects	24 %
Patients who reported that NO, they were not given information about what to do during their recovery at home	15 %
Patients who reported that YES, they were given information about what to do during their recovery at home	85 %
Discharge information - linear mean score	Not Applicable
Discharge information - star rating	Not Applicable
Patients who reported that NO, they did not discuss whether they would need help after discharge	16 %
Patients who reported that YES, they did discuss whether they would need help after discharge	84 %
Patients who reported that NO, they did not receive written information about possible symptoms to look out for after discharge	15 %
Patients who reported that YES, they did receive written information about possible symptoms to look out for after discharge	85 %
Patients who "Agree" they understood their care when they left the hospital	42 %
Patients who "Disagree" or "Strongly Disagree" they understood their care when they left the hospital	8 %
Patients who "Strongly Agree" they understood their care when they left the hospital	50 %
Care transition - linear mean score	Not Applicable
Care transition - star rating	Not Applicable
Patients who "Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Disagree" or "Strongly Disagree" that the staff took my preferences into account when determining my health care needs	10 %
Patients who "Strongly Agree" that the staff took my preferences into account when determining my health care needs	45 %
Patients who "Agree" that they understood their responsiblities in managing their health	43 %
Patients who "Disagree" or "Strongly Disagree" that they understood their responsiblities in managing their health	8 %
Patients who "Strongly Agree" that they understood their responsiblities in managing their health	49 %
Patients who "Agree" that they understood the purposes of their medications when leaving the hospital	39 %
Patients who "Disagree" or "Strongly Disagree" that they understood the purposes of their medications when leaving the hospital	6 %
Patients who "Strongly Agree" that they understood the purposes of their medications when leaving the hospital	55 %
Patients who reported that their room and bathroom were "Always" clean	75 %
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean	7 %
Patients who reported that their room and bathroom were "Usually" clean	18 %
Cleanliness - linear mean score	Not Applicable
Cleanliness - star rating	Not Applicable
Patients who reported that the area around their room was "Always" quiet at night	48 %
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night	18 %
Patients who reported that the area around their room was "Usually" quiet at night	34 %
Quietness - linear mean score	Not Applicable
Quietness - star rating	Not Applicable
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)	9 %
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)	18 %
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)	73 %
Overall hospital rating - linear mean score	Not Applicable
Overall hospital rating - star rating	Not Applicable
Patients who reported NO, they would probably not or definitely not recommend the hospital	8 %
Patients who reported YES, they would definitely recommend the hospital	75 %
Patients who reported YES, they would probably recommend the hospital	17 %
Recommend hospital - linear mean score	Not Applicable
Recommend hospital - star rating	Not Applicable
Summary star rating	Not Applicable

Cost of PROVIDENCE MISSION HOSPITAL, Compare to National and State Averages

Understanding how much a hospital is going to cost is extremely difficult. Hospitals themselves actively obscure what they charge and have negotiated different rates with different insurers. Then you have the problem of the wide variety of treatments which the PROVIDENCE MISSION HOSPITAL provides.

To provide some standard metric to compare hospital costs, CMS publishes the MSPB (or "Medicare Spending Per Beneficiary"). Even though you may not be on Medicare, this metric may still be useful. The MSPB is expressed as a percentage compared to the national average for costs that Medicare incurs. A percentage higher than 100% means the hospital charges more than the national average while a percentage less than 100% means the hospital charges less than the national average.

MSPB for PROVIDENCE MISSION HOSPITAL: Not Available

Detailed table for spending and period for patients at PROVIDENCE MISSION HOSPITAL:

Type	Amount
Home Health Agency (1 to 3 days Prior to Index Hospital Admission)	$13
Hospice (1 to 3 days Prior to Index Hospital Admission)	$0
Inpatient (1 to 3 days Prior to Index Hospital Admission)	$39
Outpatient (1 to 3 days Prior to Index Hospital Admission)	$41
Skilled Nursing Facility (1 to 3 days Prior to Index Hospital Admission)	$8
Durable Medical Equipment (1 to 3 days Prior to Index Hospital Admission)	$5
Carrier (1 to 3 days Prior to Index Hospital Admission)	$884
Home Health Agency (During Index Hospital Admission)	$0
Hospice (During Index Hospital Admission)	$0
Inpatient (During Index Hospital Admission)	$13,078
Outpatient (During Index Hospital Admission)	$0
Skilled Nursing Facility (During Index Hospital Admission)	$0
Durable Medical Equipment (During Index Hospital Admission)	$17
Carrier (During Index Hospital Admission)	$2,132
Home Health Agency (1 through 30 days After Discharge from Index Hospital Admission)	$1,029
Hospice (1 through 30 days After Discharge from Index Hospital Admission)	$290
Inpatient (1 through 30 days After Discharge from Index Hospital Admission)	$3,054
Outpatient (1 through 30 days After Discharge from Index Hospital Admission)	$870
Skilled Nursing Facility (1 through 30 days After Discharge from Index Hospital Admission)	$4,077
Durable Medical Equipment (1 through 30 days After Discharge from Index Hospital Admission)	$122
Carrier (1 through 30 days After Discharge from Index Hospital Admission)	$1,751
Total (Complete Episode)	$27,410

Infection Rates at PROVIDENCE MISSION HOSPITAL

These measures show how often patients at PROVIDENCE MISSION HOSPITAL contract certain infections during the course of their medical treatment, when compared to other hospitals nationally.

Infection Type	Score / Compare to National Average
Central Line Associated Bloodstream Infection (ICU + select Wards): Lower Confidence Limit	0.03 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Upper Confidence Limit	0.60 / Better
Central Line Associated Bloodstream Infection: Number of Device Days	10,325.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Predicted Cases	11.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards): Observed Cases	2.00 / Better
Central Line Associated Bloodstream Infection (ICU + select Wards)	0.18 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Lower Confidence Limit	0.19 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Upper Confidence Limit	0.79 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Number of Urinary Catheter Days	10,304.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Predicted Cases	19.13 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards): Observed Cases	8.00 / Better
Catheter Associated Urinary Tract Infections (ICU + select Wards)	0.42 / Better
SSI - Colon Surgery: Lower Confidence Limit	0.12 / Same
SSI - Colon Surgery: Upper Confidence Limit	1.26 / Same
SSI - Colon Surgery: Number of Procedures	269.00 / Same
SSI - Colon Surgery: Predicted Cases	6.49 / Same
SSI - Colon Surgery: Observed Cases	3.00 / Same
SSI - Colon Surgery	0.46 / Same
SSI - Abdominal Hysterectomy: Lower Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Upper Confidence Limit	Not Available / Not Available
SSI - Abdominal Hysterectomy: Number of Procedures	86.00 / Not Available
SSI - Abdominal Hysterectomy: Predicted Cases	0.67 / Not Available
SSI - Abdominal Hysterectomy: Observed Cases	1.00 / Not Available
SSI - Abdominal Hysterectomy	Not Available / Not Available
MRSA Bacteremia: Lower Confidence Limit	0.08 / Same
MRSA Bacteremia: Upper Confidence Limit	1.61 / Same
MRSA Bacteremia: Patient Days	84,851.00 / Same
MRSA Bacteremia: Predicted Cases	4.11 / Same
MRSA Bacteremia: Observed Cases	2.00 / Same
MRSA Bacteremia	0.49 / Same
Clostridium Difficile (C.Diff): Lower Confidence Limit	0.33 / Better
Clostridium Difficile (C.Diff): Upper Confidence Limit	0.81 / Better
Clostridium Difficile (C.Diff): Patient Days	81,329.00 / Better
Clostridium Difficile (C.Diff): Predicted Cases	36.15 / Better
Clostridium Difficile (C.Diff): Observed Cases	19.00 / Better
Clostridium Difficile (C.Diff)	0.53 / Better

How PROVIDENCE MISSION HOSPITAL Compares to Other Similar Facilities

This is how PROVIDENCE MISSION HOSPITAL compares to other similar hospitals nationally based on data provided to CMS.

Top Hospitals in MISSION VIEJO, CA

Worst Hospitals in MISSION VIEJO, CA

Percentages of Complications and Deaths at PROVIDENCE MISSION HOSPITAL

Measure	Score	Compared to National Rates
Rate of complications for hip/knee replacement patients	3.4%	SAME
Death rate for heart attack patients	13.8%	SAME
Death rate for CABG surgery patients	2.4%	SAME
Death rate for COPD patients	10%	SAME
Death rate for heart failure patients	12.6%	SAME
Death rate for pneumonia patients	17%	SAME
Death rate for stroke patients	14.3%	SAME
Pressure ulcer rate	0.21%	SAME
Death rate among surgical inpatients with serious treatable complications	159.18%	SAME
Iatrogenic pneumothorax rate	0.3%	SAME
In-hospital fall with hip fracture rate	0.08%	SAME
Postoperative hemorrhage or hematoma rate	2.84%	SAME
Postoperative acute kidney injury requiring dialysis rate	1.87%	SAME
Postoperative respiratory failure rate	10.65%	SAME
Perioperative pulmonary embolism or deep vein thrombosis rate	3.02%	SAME
Postoperative sepsis rate	6.47%	SAME
Postoperative wound dehiscence rate	2.22%	SAME
Abdominopelvic accidental puncture or laceration rate	1.51%	SAME
CMS Medicare PSI 90: Patient safety and adverse events composite	1.01%	SAME

Skilled Nursing Facilities Near PROVIDENCE MISSION HOSPITAL

Many hospital patients are not ready to return home after a hospital visit. If recovery is going to be protracted, doctors will often advise that the patients recuperate at a skilled nursing facility. Below is a list of the skilled nursing homes near PROVIDENCE MISSION HOSPITAL ranked by their CMS 5-Star Overall Rating.

Facility Name	Overall Rating
Fallbrook Skilled Nursing	5:
Orchards Skilled Nursing	5:
Villa Valencia Healthcare Center	5:
Freedom Village Healthcare Center	5:
Newport Nursing and Rehabilitation Center	5:
Regents Point - Windcrest	5:
Victoria Healthcare and Rehabilitation Center	5:
South Coast Global Medical Center D/p Snf	5:
Extended Care Hospital of Westminster	5:
Mission Palms Healthcare Center	5:
Pacific Haven Subacute and Healthcare Center	5:
Alta Gardens Care Center	5:
Town and Country	5:
The Grove Post Acute	5:
Rowntree Gardens	5:
Chapman Care Center	5:
Buena Vista Care Center	5:
Beach Creek Post-Acute	5:
West Anaheim Medical Center D/p Snf	5:
Sun Mar Nursing Center	5:
La Palma Nursing Center	5:
Artesia Christian Home Inc.	5:
St. Catherine Healthcare	5:
Greenfield Care Center of Fullerton, LLC	5:
Park Vista at Morningside	5:
Pelican Ridge Post Acute	4:
Beachside Nursing Center	4:
Foothill Regional Medical Center D/p Snf	4:
Garden Grove Post Acute	4:
Mainplace Post Acute	4:
Healthbridge Children's Hospital - Orange D/p Snf	4:
Chapman Global Medical Center D/p Snf	4:
Alamitos West Health and Rehabilitation	4:
Coventry Court Health Center	4:
Park Anaheim Healthcare Center	4:
Anaheim Crest Nursing Center	4:
Buena Park Nursing Center	4:
Leisure Court Nursing Center	4:
Corona Regional Medical Center D/p Snf	4:
Riverside Village Healthcare Center	4:
Imperial Healthcare Center	4:
Vista View Post Acute	3:
Palm Terrace Healthcare and Rehabilitation Center	3:
Mesa Verde Post Acute Care Center	3:
Trabuco Hills Post Acute	3:
Newport Subacute Healthcare Center	3:
South Coast Post Acute	3:
Garden Park Care Center	3:
Healthcare Center of Orange County	3:
Parkview Healthcare Center	3:
Corona Health Care Center	3:
Bayshire Yorba Linda Post-Acute	3:
Terrace View Care Center	3:
St Elizabeth Healthcare Center	3:
Riverwalk Post Acute	3:
Santa Fe Post-Acute	2:
San Juan Hills Healthcare Center	2:
Crystal Cove Care Center	2:
Sea Cliff Healthcare Center	2:
Huntington Valley Healthcare Center	2:
Fountain Valley Post Acute	2:
French Park Care Center	2:
Stanley Healthcare Center	2:
St Edna Subacute and Rehabilitation Center	2:
New Orange Hills	2:
Harbor Villa Care Center	2:
Anaheim Terrace Care Center	2:
Corona Post Acute Center	2:
Gordon Lane Care Center	2:
Cottage Crest Post Acute	2:
Arlington Gardens Care Center	2:
Norwalk Skilled Nursing and Wellness Centre, LLC	2:
Capistrano Beach Care Center	1:
Laguna Hills Health and Rehabilitation Center	1:
Plaza Healthcare Center	1:
Advanced Rehab Center of Tustin	1:
Seal Beach Health and Rehabilitation Center	1:
The Hills Post Acute	1:
Orange Healthcare and Wellness Centre, LLC	1:
Anaheim Point Healthcare and Wellness Centre, LP	1:
Anaheim Healthcare Center, LLC	1:
The Pavilion at Sunny Hills	1:
Sunny Hills Post Acute	1:
Artesia Palms Care Center	No Data

Medical Groups Affiliated with PROVIDENCE MISSION HOSPITAL

There are 619 doctors and 134 medical groups that are affiliated with PROVIDENCE MISSION HOSPITAL.

Affiliated Doctor Groups

The list of medical professionals associated with PROVIDENCE MISSION HOSPITAL is very long, so we have added another pages. See a list of medical professionals associated with PROVIDENCE MISSION HOSPITAL.