CONTACT INFORMATION REVIEWS & MORE DATA
Willowbrooke Court Sc Ctr at Matthews Glen
- Date Updated: November 01, 2024
- CMS Overall 5-Star Rating:
-
Address: 740 PAVILION VIEW DRIVE
MATTHEWS NC 28105 Map - Phone: 704-845-6220
- Website: Click Here
- Medicare Provider Number: 345326
- Participating in Medicare Since: September 06, 1990
- No. of Certified Beds: 15
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 0
- Accepts: Medicare
About Willowbrooke Court Sc Ctr at Matthews Glen
Willowbrooke Court Sc Ctr At Matthews Glen, located in MATTHEWS, NC, is a non-profit organization that accepts Medicare. It is part of a continuing care retirement community. It is not located in a hospital. Willowbrooke Court Sc Ctr At Matthews Glen offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Willowbrooke Court Sc Ctr at Matthews Glen is ranked #2 out of 24 facilities within a 10 mile radius and #5 out of 54 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (5 out of 5):
- Current Trend: Worsening
-
Total Nursing Hours Spent Per Resident Per Day: 7.29
(The national average is 3.84 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 30.08% .
- There is no indication of abuse occuring at Willowbrooke Court Sc Ctr at Matthews Glen. (CMS flags facilities where abuse has either happened or is very likely.)
Willowbrooke Court Sc Ctr at Matthews Glen Owner & Operator Information
Business Entity Name:
ACTS RETIREMENT-LIFE COMMUNITIES INC
Owners:
Managers and Directors:
- ACTS MANAGEMENT SERVICES INC. (OPERATIONAL/MANAGERIAL CONTROL)
- SUSAN AHERN (CORPORATE OFFICER)
- SUSAN AHERN (MANAGING EMPLOYEE)
- SUSAN ALLMOND (CORPORATE DIRECTOR)
- KAREN CHRISTIANSEN (CORPORATE OFFICER)
- KAREN CHRISTIANSEN (MANAGING EMPLOYEE)
- THOMAS CLEMENS (CORPORATE DIRECTOR)
- HAROLD DETWEILER (CORPORATE DIRECTOR)
- THOMAS DUNN (CORPORATE DIRECTOR)
- JOHN ESTERHAI (CORPORATE DIRECTOR)
- JOHN ESTERHAI (CORPORATE OFFICER)
- ROBERT EVANS (CORPORATE DIRECTOR)
- GLENN FOX (CORPORATE OFFICER)
- GLENN FOX (MANAGING EMPLOYEE)
- ELRIC GERNER (CORPORATE DIRECTOR)
- ELRIC GERNER (CORPORATE OFFICER)
- GERALD GRANT (CORPORATE DIRECTOR)
- GERALD GRANT (CORPORATE OFFICER)
- GERALD GRANT (MANAGING EMPLOYEE)
- MICHAEL KELLY (CORPORATE DIRECTOR)
- MICHAEL KELLY (CORPORATE OFFICER)
- DILIP KULATHUM (CORPORATE DIRECTOR)
- DILIP KULATHUM (CORPORATE OFFICER)
- JOHN LAMMERS (CORPORATE DIRECTOR)
- DANIEL LAWSON (CORPORATE DIRECTOR)
- LARRY MARR (CORPORATE DIRECTOR)
- MARVIN MASHNER (CORPORATE DIRECTOR)
- PEGGY VALDIVIA (CORPORATE OFFICER)
- PEGGY VALDIVIA (MANAGING EMPLOYEE)
- JAMES WORTH (CORPORATE DIRECTOR)
Willowbrooke Court Sc Ctr at Matthews Glen Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 5: |
| Health Inspection Rating | 4: |
| Quality Rating | 3: |
| Staffing Rating | 5: |
Inspection Scores
| Cycle 1 Score (as of May 30, 2024) | 12 |
| Cycle 2 Score | NA |
| Cycle 3 Score (as of March 02, 2022) | 12 |
| Weighted All Cycles Score | 8 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Willowbrooke Court Sc Ctr at Matthews Glen spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 1.97 | 0.57 / 0.67 |
| Case Mix | 0.57 | 0.65 / 0.66 |
| Adjusted | 2.29 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.39 | 0.89 / 0.88 |
| Case Mix | 0.75 | NA / NA |
| Adjusted | 1.61 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 3.93 | 2.30 / 2.29 |
| Case Mix | 1.96 | NA / NA |
| Adjusted | 4.57 | NA / NA |
| Total Licensed Staff | ||
| Hours | 3.35 | 1.46 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 2.36 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 7.29 | 3.76 / 3.84 |
| Case Mix | 3.28 | 3.73 / 3.82 |
| Adjusted | 8.47 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison | ||
|---|---|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
30.1%
/
21.8% Worse |
||
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
12.2%
/
13.2% Better |
||
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | ||
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
Not Available | ||
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) | Not Available | ||
| Percentage of long-stay residents who lose too much weight (qm404) | Not Available | ||
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) | Not Available | ||
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) | Not Available | ||
| Percentage of long-stay residents with a urinary tract infection (qm407) | Not Available | ||
| Percentage of long-stay residents who have depressive symptoms (qm408) | Not Available | ||
| Percentage of long-stay residents who were physically restrained (qm409) | Not Available | ||
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) | Not Available | ||
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) | Not Available | ||
| Percentage of long-stay residents who received an antipsychotic medication (qm419) | Not Available | ||
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
83.4%
/
79.4% Better |
||
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
2.2%
/
1.6% Worse |
||
| Percentage of long-stay residents whose ability to move independently worsened (qm451) | Not Available | ||
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) | Not Available | ||
| Percentage of high risk long-stay residents with pressure ulcers (qm453) | Not Available | ||
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) | Not Available | ||
| Percentage of short-stay residents who made improvements in function (qm471) |
78.1%
/
74.7% Better |
||
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
92.9%
/
76.5% Better |
||
Hospitals Near Willowbrooke Court Sc Ctr at Matthews Glen
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Willowbrooke Court Sc Ctr at Matthews Glen.
Willowbrooke Court Sc Ctr at Matthews Glen is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
CAROLINAS MEDICAL CENTER/BEHAV HEALTH 1000 BLYTHE BLVD CHARLOTTE, NC 28203 |
2 |
|
PIEDMONT MEDICAL CENTER 1731 FRANK GASTON BLVD ROCK HILL, SC 29732 |
2 |
|
ATRIUM HEALTH PINEVILLE 10628 PARK RD CHARLOTTE, NC 28210 |
3 |
|
ATRIUM HEALTH UNION 600 HOSPITAL DR MONROE, NC 28112 |
3 |
|
NOVANT HEALTH HUNTERSVILLE MEDICAL CENTER 10030 GILEAD ROAD HUNTERSVILLE, NC 28078 |
3 |
|
CAROLINAS MEDICAL CENTER-NORTHEAST 920 CHURCH ST N CONCORD, NC 28025 |
4 |
|
NOVANT HEALTH PRESBYTERIAN MEDICAL CENTER 200 HAWTHORNE LANE BOX 33549 CHARLOTTE, NC 28233 |
4 |
|
ATRIUM HEALTH UNIVERSITY CITY 8800 NORTH TYRON STREET CHARLOTTE, NC 28262 |
4 |
|
NOVANT HEALTH MATTHEWS MEDICAL CENTER 1500 MATTHEWS TWNSHP PRKWY BOX 3310 MATTHEWS, NC 28106 |
4 |
|
NOVANT HEALTH MINT HILL MEDICAL CENTER 8201 HEALTHCARE LOOP CHARLOTTE, NC 28215 |
4 |
|
NOVANT HEALTH BALLANTYNE MEDICAL CENTER 10905 PROVIDENCE ROAD W CHARLOTTE, NC 28277 |
Not Available |
|
REBOUND BEHAVIORAL HEALTH 134 EAST REBOUND ROAD LANCASTER, SC 29720 |
Not Available |
Ratings History for Willowbrooke Court Sc Ctr at Matthews Glen
Medical Professionals Associated with Willowbrooke Court Sc Ctr at Matthews Glen
These are the doctors who are affiliated with Willowbrooke Court Sc Ctr at Matthews Glen. The data is from the most recent period. Historical data is not available.
- COURTNEY PHILLIPS ( PHYSICIAN ASSISTANT - ORTHOCAROLINA, PA )
- HEATHER HAVLIK ( PHYSICAL MEDICINE AND REHABILITATION - CHARLOTTE MEDICAL CLINIC INC )
- WILLIAM BURGESS ( INTERNAL MEDICINE - NOVANT MEDICAL GROUP INC )
- BHAVINKUMAR PATEL ( GERIATRIC MEDICINE - CAROLINAS PHYSICIANS NETWORK INC )
- ALLONA FRAZIER ( NURSE PRACTITIONER - NOVANT MEDICAL GROUP INC )
- MAUREEN ANDREASSI ( INTERNAL MEDICINE - NOVANT MEDICAL GROUP INC )
- LAUREAL ANDERSON ( NURSE PRACTITIONER - ACTS SIGNATURE COMMUNITY SERVICES INC )
- JONATHAN COLLINS ( FAMILY PRACTICE - ATRIUM HEALTH NORTH MARKET NETWORK LLC )
- HANNAH DEBERRY ( NURSE PRACTITIONER - ATRIUM HEALTH NORTH MARKET NETWORK LLC )
- THAD CLEMENTS ( FAMILY PRACTICE - NOVANT MEDICAL GROUP INC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of November 01, 2024.
Our Analysis
Best and Worst Nursing Homes in MATTHEWS, NC
Here is our analysis of the Best Nursing Homes in MATTHEWS and Worst Nursing Homes in MATTHEWS so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Willowbrooke Court Sc Ctr at Matthews Glen
A list of all of the registered owners for Willowbrooke Court Sc Ctr at Matthews Glen. This includes direct and indirect owners and managers.
Noted Deficiencies for Willowbrooke Court Sc Ctr at Matthews Glen
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Willowbrooke Court Sc Ctr at Matthews Glen
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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