CONTACT INFORMATION REVIEWS & MORE DATA

Novato Healthcare Center

  • Date Updated:  November 01, 2024
  • CMS Overall 5-Star Rating:  
  • Address:  1565 HILL ROAD
    NOVATO CA 94947 Map
  • Phone:  415-897-6161
  • Website:   Click Here
  • Medicare Provider Number:  555844
  • Participating in Medicare Since:  October 31, 2007
  • No. of Certified Beds:  181
  • No. of Residents:   N/A
  • Occupancy:   N/A
  • Amount Fined:  $655.01
  • Complaints Filed:   19
  • Accepts:  Medicare and Medicaid

  About Novato Healthcare Center

Novato Healthcare Center, located in NOVATO, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Novato Healthcare Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

  • Novato Healthcare Center is ranked #4 out of 12 facilities within a 10 mile radius and #58 out of 88 facilities within a 25 mile radius. See Ranking Report
  • Review Specific City Measures
  • CMS 5-Star Overall Rating is (2 out of 5):
  • Current Trend:   Improving
  • Total Nursing Hours Spent Per Resident Per Day: 3.57
    (The national average is 3.84 )
  • The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 13.60% .
  •    There is no indication of abuse occuring at Novato Healthcare Center. (CMS flags facilities where abuse has either happened or is very likely.)

  Novato Healthcare Center Owner & Operator Information

Business Entity Name:

NOVATO HEALTHCARE CENTER LLC

Owners:

Managers and Directors:

  Novato Healthcare Center Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating 2:
Health Inspection Rating 2:
Quality Rating NA
Staffing Rating 4:

Inspection Scores

Cycle 1 Score (as of January 11, 2024) 56
Cycle 2 Score (as of April 23, 2021) 192
Cycle 3 Score (as of August 01, 2019) 84
Weighted All Cycles Score 106

  Complaints by Residents

This table shows complaints filed by residents in Novato Healthcare Center:

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. 09/30/2024
Ensure that residents are free from significant medication errors. 09/27/2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 08/13/2024
Provide routine and 24-hour emergency dental care for each resident. 11/03/2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing. 10/25/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 10/23/2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. 08/02/2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 08/02/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. 06/19/2023
Respond appropriately to all alleged violations. 06/19/2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. 02/24/2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. 05/20/2022
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. 05/17/2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. 04/28/2022
Provide care and assistance to perform activities of daily living for any resident who is unable. 04/04/2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. 03/28/2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. 02/04/2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted 12/31/2021
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. 12/20/2021

  Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Novato Healthcare Center spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type Facility State / National Avg
Registered Nurse (RN)
Hours 0.56 0.60 / 0.67
Case Mix 0.63 0.73 / 0.66
Adjusted 0.59 NA / NA
Licensed Practical Nurse (LPN)
Hours 0.70 1.23 / 0.88
Case Mix 0.82 NA / NA
Adjusted 0.74 NA / NA
Certified Nursing Assistants (CNA)
Hours 2.31 2.59 / 2.29
Case Mix 2.15 NA / NA
Adjusted 2.44 NA / NA
Total Licensed Staff
Hours 1.26 1.83 / 1.54
Physical Therapist (PT)
Hours 0.03 0.09 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours 3.57 4.42 / 3.84
Case Mix 3.61 4.18 / 3.82
Adjusted 3.78 NA / NA

  Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc. Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating
13.6% / 22.7%
Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating
18.4% / 11.1%
Worse
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating
1.6% / 2.0%
Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating
1.5% / 1.4%
Worse
Percentage of long-stay residents whose need for help with daily activities has increased (qm401) 14.6% / 8.2%
Worse
Percentage of long-stay residents who lose too much weight (qm404) 5.1% / 4.8%
Worse
Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) 46.4% / 35.2%
Worse
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) 0.6% / 1.3%
Better
Percentage of long-stay residents with a urinary tract infection (qm407) 1.6% / 1.4%
Worse
Percentage of long-stay residents who have depressive symptoms (qm408) 33.1% / 6.1%
Worse
Percentage of long-stay residents who were physically restrained (qm409) 0.0% / 0.3%
Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410) 1.9% / 1.7%
Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) 97.8% / 98.3%
Worse
Percentage of long-stay residents who received an antipsychotic medication (qm419) Not Available
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) 76.2% / 94.2%
Worse
Percentage of short-stay residents who newly received an antipsychotic medication (qm434) 3.9% / 1.5%
Worse
Percentage of long-stay residents whose ability to move independently worsened (qm451) 15.3% / 10.7%
Worse
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) 15.5% / 13.5%
Worse
Percentage of high risk long-stay residents with pressure ulcers (qm453) 8.5% / 7.4%
Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) 97.8% / 98.2%
Worse
Percentage of short-stay residents who made improvements in function (qm471) 66.5% / 81.8%
Worse
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) 84.7% / 92.4%
Worse

  Hospitals Near Novato Healthcare Center

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Novato Healthcare Center.

Novato Healthcare Center is near several hospitals, each with its own rating based on overall performance:

Hospital 5-Star Overall Rating
HIGHLAND HOSPITAL
1411 EAST 31ST STREET
OAKLAND, CA 94602
1
ZUCKERBERG SAN FRANCISCO GENERAL HOSP & TRAUMA CTR
1001 POTRERO AVENUE
SAN FRANCISCO, CA 94110
2
SONOMA VALLEY HOSPITAL
347 ANDRIEUX ST
SONOMA, CA 95476
2
PROVIDENCE SANTA ROSA MEMORIAL HOSPITAL
1165 MONTGOMERY DR
SANTA ROSA, CA 95405
2
PETALUMA VALLEY HOSPITAL
400 N MCDOWELL BLVD
PETALUMA, CA 94954
2
ST MARY'S MEDICAL CENTER
450 STANYAN ST
SAN FRANCISCO, CA 94117
3
CONTRA COSTA REGIONAL MEDICAL CENTER
2500 ALHAMBRA AVENUE
MARTINEZ, CA 94553
3
SAN FRANCISCO VA MEDICAL CENTER
4150 CLEMENT STREET
SAN FRANCISCO, CA 94121
3
SAINT FRANCIS MEMORIAL HOSPITAL
900 HYDE ST
SAN FRANCISCO, CA 94109
3
KAISER FOUNDATION HOSPITAL AND REHAB CENTER
975 SERENO DR
VALLEJO, CA 94589
3
CHINESE HOSPITAL
845 JACKSON ST
SAN FRANCISCO, CA 94133
3
KAISER FOUNDATION HOSPITAL - OAKLAND/RICHMOND
275 WEST MACARTHUR BOULEVARD
OAKLAND, CA 94611
3
KAISER FOUNDATION HOSPITAL - SAN FRANCISCO
2425 GEARY BLVD
SAN FRANCISCO, CA 94115
4
CALIFORNIA PACIFIC MEDICAL CENTER- VAN NESS CAMPUS
1101 VAN NESS AVENUE
SAN FRANCISCO, CA 94109
4
ALTA BATES SUMMIT MEDICAL CENTER - ALTA BATES CAMP
2450 ASHBY AVENUE
BERKELEY, CA 94705
4
MARIN GENERAL HOSPITAL
250 BON AIR ROAD, PO BOX 8010
GREENBRAE, CA 94904
4
SUTTER SOLANO MEDICAL CENTER
300 HOSPITAL DR
VALLEJO, CA 94589
4
CALIFORNIA PACIFIC MEDICAL CTR-DAVIES CAMPUS HOSP
601 DUBOCE AVENUE
SAN FRANCISCO, CA 94117
4
PROVIDENCE QUEEN OF THE VALLEY MEDICAL CENTER
1000 TRANCAS ST
NAPA, CA 94558
4
ALTA BATES SUMMIT MEDICAL CENTER
350 HAWTHORNE AVENUE
OAKLAND, CA 94609
4

Ratings History for Novato Healthcare Center

  Medical Professionals Associated with Novato Healthcare Center

These are the doctors who are affiliated with Novato Healthcare Center. The data is from the most recent period. Historical data is not available.

  Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of November 01, 2024.

Name Health Inspection Score / Overall Rating
California Pacific Medical Ctr- Davies Campus Hosp
(SAN FRANCISCO, CA)
16.667 / 5:
Marina Garden Nursing Center
(ALAMEDA, CA)
17.333 / 4:
Bay Area Healthcare Center
(OAKLAND, CA)
17.333 / 5:
Greenridge Post Acute
(EL SOBRANTE, CA)
20 / 5:
Alameda Hospital D/p Snf
(ALAMEDA, CA)
23.333 / 5:
Garfield Neurobehavioral Center
(OAKLAND, CA)
23.333 / 5:
Piedmont Gardens Health Facility
(OAKLAND, CA)
23.333 / 5:
Orinda Care Center, LLC
(ORINDA, CA)
23.333 / 5:
Excell Health Care Center
(OAKLAND, CA)
25.333 / 5:
Dept of State Hospitals - Napa D/p Snf
(NAPA, CA)
26 / 5:
San Francisco Towers
(SAN FRANCISCO, CA)
27.333 / 5:
The Avenues Transitional Care Center
(SAN FRANCISCO, CA)
28 / 5:
Medical Hill Healthcare Center
(OAKLAND, CA)
29.333 / 5:
The Tamalpais
(GREENBRAE, CA)
29.333 / 5:
Hayes Convalescent Hospital
(SAN FRANCISCO, CA)
32 / 5:
Chaparral House
(BERKELEY, CA)
36.667 / 5:
Springs Road Healthcare
(VALLEJO, CA)
40.667 / 5:
Bellaken Skilled Nursing Center
(OAKLAND, CA)
41.333 / 3:
St Paul's Towers
(OAKLAND, CA)
42.667 / 5:
Zuckerberg San Francisco General Hosp and Trauma Snf
(SAN FRANCISCO, CA)
44.667 / 5:
Redwood Healthcare Center LLC
(OAKLAND, CA)
44.667 / 4:
Mcclure Post Acute
(OAKLAND, CA)
46 / 5:
Elmwood Care Center
(BERKELEY, CA)
46.667 / 5:
St. Anne's Home
(SAN FRANCISCO, CA)
47.333 / 3:
Shields Nursing Center
(EL CERRITO, CA)
49.333 / 4:
The Meadows of Napa Valley
(NAPA, CA)
49.333 / 4:
Spring Lake Village
(SANTA ROSA, CA)
49.333 / 5:
Fruitvale Healthcare Center
(OAKLAND, CA)
50 / 3:
Sequoias San Francisco Convalescent Hospital
(SAN FRANCISCO, CA)
50 / 4:
Petaluma Post-Acute Rehabilitation
(PETALUMA, CA)
51.333 / 5:
Creekside Healthcare Center
(SAN PABLO, CA)
52 / 5:
Lawton Skilled Nursing and Rehabilitation Center
(SAN FRANCISCO, CA)
53.333 / 5:
Richmond Post Acute Care
(RICHMOND, CA)
53.333 / 5:
Lake Merritt Healthcare Center LLC
(OAKLAND, CA)
56 / 4:
Bay Marina Post Acute
(OAKLAND, CA)
56.167 / 4:
Kyakameena Care Center
(BERKELEY, CA)
56.667 / 4:
Summerfield Health Care Center
(SANTA ROSA, CA)
57.333 / 4:
Mercy Retirement and Care Center
(OAKLAND, CA)
59.333 / 4:
Oakland Healthcare and Wellness Center
(OAKLAND, CA)
67 / 4:
Apple Valley Post-Acute Rehab
(SEBASTOPOL, CA)
68.667 / 4:
Oakland Heights Nursing and Rehabilitation
(OAKLAND, CA)
71.333 / 4:
Pacific Heights Transitional Care Center
(SAN FRANCISCO, CA)
72.667 / 3:
Moraga Post Acute
(MORAGA, CA)
76 / 4:
San Rafael Healthcare and Wellness Center, LP
(SAN RAFAEL, CA)
78 / 4:
Laurel Heights Community Care
(SAN FRANCISCO, CA)
81.333 / 2:
Vale Healthcare Center
(SAN PABLO, CA)
81.333 / 2:
San Pablo Healthcare and Wellness Center
(SAN PABLO, CA)
84.167 / 3:
Hillcrest Post Acute
(PETALUMA, CA)
86 / 4:
City View Post Acute
(SAN FRANCISCO, CA)
88 / 4:
Central Gardens Post Acute
(SAN FRANCISCO, CA)
91.333 / 4:
Berkeley Pines Skilled Nursing Center
(BERKELEY, CA)
91.333 / 2:
Piners Nursing Home
(NAPA, CA)
92.667 / 2:
Park View Post Acute
(SANTA ROSA, CA)
95.333 / 3:
Veterans Home of California - Yountville - Snf
(YOUNTVILLE, CA)
98.667 / 4:
Princeton Manor Healthcare Center, LLC
(OAKLAND, CA)
100 / 3:
The Rehabilitation Center of Oakland
(OAKLAND, CA)
100 / 3:
Shields Richmond Nursing Center
(RICHMOND, CA)
106 / 3:
Novato Healthcare Center
(NOVATO, CA)
106 / 2:
South Marin Health and Wellness Center
(GREENBRAE, CA)
109.333 / 3:
Villa Marin
(SAN RAFAEL, CA)
109.333 / 3:
Creekside Rehabilitation and Behavioral Health
(SANTA ROSA, CA)
109.333 / 2:
Crown Bay Nursing and Rehabilitation Center
(ALAMEDA, CA)
110.667 / 2:
Heartwood Avenue Healthcare
(VALLEJO, CA)
111.333 / 2:
Victorian Post Acute
(SAN FRANCISCO, CA)
114 / 3:
Pine Ridge Care Center
(SAN RAFAEL, CA)
114 / 4:
Valley of The Moon Post Acute
(SONOMA, CA)
114 / 2:
Alhambra Post Acute
(MARTINEZ, CA)
116.667 / 2:
Alameda Healthcare and Wellness Center
(ALAMEDA, CA)
118.667 / 2:
Marin Post Acute
(SAN RAFAEL, CA)
126 / 3:
Smith Ranch Skilled Nursing and Rehabilitation Cente
(SAN RAFAEL, CA)
128 / 3:
Bay View Rehabilitation Hospital, LLC
(ALAMEDA, CA)
129.5 / 2:
Napa Post Acute
(NAPA, CA)
132 / 3:
Ridgeway Post Acute
(PETALUMA, CA)
142 / 2:
San Francisco Health Care
(SAN FRANCISCO, CA)
149.5 / 2:
Ashby Care Center
(BERKELEY, CA)
150.5 / 2:
The Redwoods, A Community of Seniors
(MILL VALLEY, CA)
154 / 3:
Lake Park Healthcare Center
(OAKLAND, CA)
155.833 / 2:
Broadway Villa Post Acute
(SONOMA, CA)
157.333 / 2:
Santa Rosa Post Acute
(SANTA ROSA, CA)
161.667 / 2:
Northgate Postacute Care
(SAN RAFAEL, CA)
164.833 / 1:
Vineyard Post Acute
(PETALUMA, CA)
169.833 / 1:
Napa Valley Care Center
(NAPA, CA)
174.667 / 1:
Sonoma Post Acute
(SONOMA, CA)
194.833 / 2:
North Bay Post Acute
(PETALUMA, CA)
259 / 1:
Northvine Postacute Care
(SANTA ROSA, CA)
308 / 1:
Windsor Vallejo Nursing and Rehabilitation Center
(VALLEJO, CA)
337.333 / 2:
Professional Post Acute Center
(SAN RAFAEL, CA)
340 / 1:
Laguna Honda Hospital and Rehabilitation Ctr D/p Snf
(SAN FRANCISCO, CA)
/ :

  Our Analysis

Best and Worst Nursing Homes in NOVATO, CA

Here is our analysis of the Best Nursing Homes in NOVATO and Worst Nursing Homes in NOVATO so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

Ownership Details for Novato Healthcare Center

A list of all of the registered owners for Novato Healthcare Center. This includes direct and indirect owners and managers.

Noted Deficiencies for Novato Healthcare Center

A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.

Nursing Hours Analysis for Novato Healthcare Center

How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.

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