CONTACT INFORMATION REVIEWS & MORE DATA

Complete Care at Glendale

Date Updated: February 01, 2025
CMS Overall 5-Star Rating:
Address: 4 HAZEL AVE
NAUGATUCK CT 06770 Map
Phone: 203-723-1456
Website: N/A
Medicare Provider Number: 075240
Participating in Medicare Since: June 10, 1975
No. of Certified Beds: 120
No. of Residents: N/A
Occupancy: N/A
Amount Fined: $21,294.00
Complaints Filed: 2
Accepts: Medicare and Medicaid

Leaflet © OpenStreetMap

About Complete Care at Glendale

Complete Care At Glendale, located in NAUGATUCK, CT, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Complete Care At Glendale offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.

Complete Care at Glendale is ranked #13 out of 24 facilities within a 10 mile radius and #72 out of 133 facilities within a 25 mile radius. See Ranking Report
Review Specific City Measures
CMS 5-Star Overall Rating is (3 out of 5):
Current Trend: Improving
Total Nursing Hours Spent Per Resident Per Day: 3.29
(The national average is 3.85 )
The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 21.35% .
There is no indication of abuse occuring at Complete Care at Glendale. (CMS flags facilities where abuse has either happened or is very likely.)

Complete Care at Glendale Owner & Operator Information

Business Entity Name:

COMPLETE CARE AT GLENDALE LLC

Owners:

PC CT OPCOS LLC (DIRECT- 100%)
PC WTA OPCO HOLDCO LLC (INDIRECT)
PEACE CAPITAL HOLDINGS LLC (DE) (INDIRECT)
SMS 2021 TRUST (INDIRECT)

Managers and Directors:

ROBERT HOCH (MANAGING EMPLOYEE)
SHALOM STEIN (CORPORATE OFFICER)

Complete Care at Glendale Ratings and Inspection Scores

Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.

Ratings

Overall Rating	3:
Health Inspection Rating	2:
Quality Rating	5:
Staffing Rating	2:

Inspection Scores

Cycle 1 Score (as of January 26, 2024)	48
Cycle 2 Score (as of August 31, 2021)	68
Cycle 3 Score (as of April 30, 2019)	32
Weighted All Cycles Score	52

Complaints by Residents

This table shows complaints filed by residents in Complete Care at Glendale:

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	08/21/2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	08/21/2023

Nursing Hours Spent Per Patient

CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.

The nursing staff of Complete Care at Glendale spends LESS time on average with its residents than the state average and LESS time than the national average for total nursing hours spent per resident.

Type	Facility	State / National Avg
Registered Nurse (RN)
Hours	0.51	0.70 / 0.67
Case Mix	0.70	0.64 / 0.66
Adjusted	0.48	NA / NA
Licensed Practical Nurse (LPN)
Hours	0.82	0.84 / 0.87
Case Mix	0.92	NA / NA
Adjusted	0.77	NA / NA
Certified Nursing Assistants (CNA)
Hours	1.96	2.23 / 2.32
Case Mix	2.45	NA / NA
Adjusted	1.84	NA / NA
Total Licensed Staff
Hours	1.33	1.54 / 1.53
Physical Therapist (PT)
Hours	0.02	0.08 / 0.07
Total Nursing Hours Spent per Resident on Average
Hours	3.29	3.77 / 3.85
Case Mix	4.07	3.73 / 3.83
Adjusted	3.09	NA / NA

Quality Measures

Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.

Desc.	Perc./ State Avg. / Comparison
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521) This measure is considered when computing the 5-Star Overall Rating	21.4% / 26.6% Better
Percentage of short-stay residents who had an outpatient emergency department visit (qm522) This measure is considered when computing the 5-Star Overall Rating	5.2% / 11.5% Better
Number of hospitalizations per 1000 long-stay resident days (qm551) This measure is considered when computing the 5-Star Overall Rating	1.2% / 2.0% Better
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552) This measure is considered when computing the 5-Star Overall Rating	0.4% / 1.5% Better
Percentage of long-stay residents whose need for help with daily activities has increased (qm401)	14.3% / 20.6% Better
Percentage of long-stay residents who lose too much weight (qm404)	3.4% / 6.8% Better
Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406)	0.3% / 1.0% Better
Percentage of long-stay residents with a urinary tract infection (qm407)	0.0% / 1.7% Better
Percentage of long-stay residents who have depressive symptoms (qm408)	33.0% / 10.7% Worse
Percentage of long-stay residents who were physically restrained (qm409)	0.0% / 0.0% Better
Percentage of long-stay residents experiencing one or more falls with major injury (qm410)	4.2% / 3.6% Worse
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415)	95.0% / 87.6% Better
Percentage of long-stay residents who received an antipsychotic medication (qm419)	8.3% / 17.2% Better
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430)	75.7% / 67.4% Better
Percentage of short-stay residents who newly received an antipsychotic medication (qm434)	0.9% / 1.5% Better
Percentage of long-stay residents whose ability to walk independently worsened (qm451)	22.1% / NA
Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452)	24.5% / 17.2% Worse
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454)	96.8% / 93.1% Better
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472)	72.0% / 65.2% Better
Percentage of long-stay residents with pressure ulcers (qm479)	2.4% / NA
Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480)	30.2% / NA

Hospitals Near Complete Care at Glendale

Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Complete Care at Glendale.

Complete Care at Glendale is near several hospitals, each with its own rating based on overall performance:

Hospital	5-Star Overall Rating
ST FRANCIS HOSPITAL & MEDICAL CENTER 114 WOODLAND STREET & 500 BLUE HILLS AVENUE HARTFORD, CT 06105	2
ST VINCENT'S MEDICAL CENTER 2800 MAIN ST BRIDGEPORT, CT 06606	3
WEST HAVEN VA MEDICAL CENTER 950 CAMPBELL AVENUE WEST HAVEN, CT 06516	3
WATERBURY HOSPITAL 64 ROBBINS ST WATERBURY, CT 06721	3
JOHN DEMPSEY HOSPITAL 263 FARMINGTON AVE FARMINGTON, CT 06032	3
CHARLOTTE HUNGERFORD HOSPITAL 540 LITCHFIELD ST TORRINGTON, CT 06790	3
NORWALK HOSPITAL 24 STEVENS STREET NORWALK, CT 06856	3
DANBURY HOSPITAL 24 HOSPITAL AVE DANBURY, CT 06810	3
GRIFFIN HOSPITAL 130 DIVISION ST DERBY, CT 06418	3
BRIDGEPORT HOSPITAL 267 GRANT STREET BRIDGEPORT, CT 06610	3
MIDDLESEX HOSPITAL 28 CRESCENT ST MIDDLETOWN, CT 06457	3
THE HOSPITAL OF CENTRAL CONNECTICUT 100 GRAND STREET NEW BRITAIN, CT 06050	3
YALE-NEW HAVEN HOSPITAL 20 YORK ST NEW HAVEN, CT 06504	4
HARTFORD HOSPITAL 80 SEYMOUR STREET HARTFORD, CT 06102	4
SAINT MARY'S HOSPITAL 56 FRANKLIN STREET WATERBURY, CT 06706	4
BRISTOL HOSPITAL 41 BREWSTER RD BRISTOL, CT 06010	4
MIDSTATE MEDICAL CENTER 435 LEWIS AVENUE MERIDEN, CT 06450	4
THE CONNECTICUT HOSPICE INC. 100 DOUBLE BEACH ROAD BRANFORD, CT 06405	Not Available
MASONICARE HEALTH CENTER HOSPITAL 22 MASONIC AVE WALLINGFORD, CT 06492	Not Available
HEBREW HOME AND HOSPITAL INC 1 ABRAHMS BOULEVARD WEST HARTFORD, CT 06117	Not Available

Ratings History for Complete Care at Glendale

Medical Professionals Associated with Complete Care at Glendale

These are the doctors who are affiliated with Complete Care at Glendale. The data is from the most recent period. Historical data is not available.

We did not find any medical professionals associated with Complete Care at Glendale.

Local Nursing Homes

When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.

The data is based on the dataset as of February 01, 2025.

Name	Health Inspection Score / Overall Rating
Havencare at Hancock Hall (DANBURY, CT)	10 / 5:
Livewell Connecticut (PLANTSVILLE, CT)	11.333 / 5:
Southington Care Center (SOUTHINGTON, CT)	16 / 5:
John L. Levitow Health Care Center (ROCKY HILL, CT)	16 / 5:
The Springs at Watermark 3030 Park (BRIDGEPORT, CT)	17.333 / 5:
Cherry Brook Health Care Center (CANTON, CT)	17.333 / 5:
Waveny Care Center (NEW CANAAN, CT)	18 / 5:
Milford Health Care Center Inc (MILFORD, CT)	18.667 / 5:
Ridge Crest at Meadow Ridge (WEST REDDING, CT)	18.667 / 5:
Village Crest Center For Health and Rehabilitation (NEW MILFORD, CT)	19.333 / 5:
West Hartford Health and Rehabilitation Center (WEST HARTFORD, CT)	20.667 / 4:
Masonicare at Bishop Wicke Health and Rehab Center (SHELTON, CT)	22 / 4:
Havencare at Filosa (DANBURY, CT)	22.667 / 4:
Notre Dame Health and Rehabilitation Center (NORWALK, CT)	23.333 / 4:
Autumn Lake Healthcare at Bucks Hill (WATERBURY, CT)	23.333 / 4:
Regency House Nursing and Rehabilitation Center (WALLINGFORD, CT)	24.667 / 4:
River Glen Health Care Center (SOUTHBURY, CT)	24.667 / 4:
Ingraham Manor (BRISTOL, CT)	25.333 / 3:
Cook Willow Health and Rehabilitation Center, Inc. (PLYMOUTH, CT)	26 / 4:
Maple View Health and Rehabilitation Center (ROCKY HILL, CT)	26 / 5:
The Bradley Home and Pavilion (MERIDEN, CT)	26.667 / 4:
Pilgrim Manor (CROMWELL, CT)	26.667 / 5:
Lutheran Home of Southbury Inc (SOUTHBURY, CT)	27.333 / 4:
Portland Care and Rehab Center (PORTLAND, CT)	27.333 / 5:
Jerome Home (NEW BRITAIN, CT)	27.333 / 5:
Countryside Manor of Bristol (BRISTOL, CT)	27.333 / 4:
Caleb Hitchcock Health Center (BLOOMFIELD, CT)	27.333 / 5:
Civita Care Center at West River (MILFORD, CT)	28.667 / 4:
Orange Health Care Center (ORANGE, CT)	28.667 / 5:
Leeway, Inc (NEW HAVEN, CT)	28.667 / 4:
Evergreen Woods (NORTH BRANFORD, CT)	29.333 / 5:
The Curtis Home St Elizabeth Center (MERIDEN, CT)	29.333 / 4:
Twin Maples Healthcare, Inc (DURHAM, CT)	30 / 4:
Autumn Lake Healthcare at The Willows (WOODBRIDGE, CT)	30.667 / 4:
Complete Care at Middlebury (MIDDLEBURY, CT)	32.667 / 5:
The Pines at Bristol For Nursing and Rehabilitation (BRISTOL, CT)	32.667 / 4:
The Springs at Watermark East Hill (SOUTHBURY, CT)	33.333 / 5:
Ledgecrest Health Care Center (KENSINGTON, CT)	33.333 / 4:
Maefair Health Care Center (TRUMBULL, CT)	34 / 4:
Ludlowe Center For Health and Rehabilitation, LLC (FAIRFIELD, CT)	34.5 / 3:
Whispering Pines Rehabilitation and Nursing Center (EAST HAVEN, CT)	34.667 / 4:
Autumn Lake Healthcare at New Britain (NEW BRITAIN, CT)	34.667 / 4:
Ark Healthcare and Rehabilitation at Branford Hills (BRANFORD, CT)	35.333 / 3:
Grimes Center (NEW HAVEN, CT)	35.333 / 4:
Bel-Air Manor Nursing and Rehabilitation Center (NEWINGTON, CT)	35.333 / 3:
Jefferson House (NEWINGTON, CT)	35.333 / 3:
Saint Mary Home (WEST HARTFORD, CT)	35.333 / 3:
Avon Health Center (AVON, CT)	37.333 / 3:
Apple Rehab Coccomo (MERIDEN, CT)	38 / 3:
Silver Springs Care Center (MERIDEN, CT)	38 / 3:
Monsignor Bojnowski Manor (NEW BRITAIN, CT)	38.667 / 3:
Trinity Hill Care Center (HARTFORD, CT)	38.667 / 4:
Touchpoints at Bloomfield (BLOOMFIELD, CT)	38.667 / 4:
Whitney Center (HAMDEN, CT)	39.333 / 5:
60 West (ROCKY HILL, CT)	39.333 / 4:
Apple Rehab Guilford (GUILFORD, CT)	41.333 / 3:
Hamden Rehabilitation and Health Care Center (HAMDEN, CT)	41.333 / 3:
Elim Park Baptist Home, Inc (CHESHIRE, CT)	41.333 / 4:
Hebrew Center For Health and Rehabilitation (WEST HARTFORD, CT)	41.333 / 3:
Masonicare Health Center (WALLINGFORD, CT)	42.5 / 3:
Cobalt Lodge Health Care and Rehabilitation Center (COBALT, CT)	42.667 / 3:
Glastonbury Center For Health and Rehabilitation (GLASTONBURY, CT)	43.333 / 3:
Mattatuck Health Care Facility, Inc. (WATERBURY, CT)	44.667 / 4:
Cambridge Health and Rehabilitation Center (FAIRFIELD, CT)	46 / 3:
Parkville Care Center (HARTFORD, CT)	46 / 4:
Pomperaug Woods Health Center (SOUTHBURY, CT)	48 / 3:
Lord Chamberlain Manor (STRATFORD, CT)	48.667 / 4:
Autumn Lake Healthcare at Norwalk (NORWALK, CT)	49.333 / 3:
Candlewood Valley Health and Rehabilitation Center (NEW MILFORD, CT)	49.333 / 3:
Mozaic Senior Life (BRIDGEPORT, CT)	50.5 / 3:
The Guilford House (GUILFORD, CT)	52 / 3:
Complete Care at Glendale (NAUGATUCK, CT)	52 / 3:
Wilton Meadows Health Care Center (WILTON, CT)	52.667 / 2:
Chelsea Place Care Center LLC (HARTFORD, CT)	52.667 / 4:
Gardner Heights Health Care Center, Inc (SHELTON, CT)	53.333 / 2:
Apple Rehab Rocky Hill (ROCKY HILL, CT)	53.333 / 1:
Cheshire House Health Care Fac (WATERBURY, CT)	54 / 2:
Mary Wade Home, Inc (NEW HAVEN, CT)	54.667 / 2:
Shady Knoll Center For Health and Rehabilitation (SEYMOUR, CT)	55.333 / 1:
Waterbury Center For Nursing and Rehabilitation LLC (WATERBURY, CT)	55.333 / 3:
Autumn Lake Healthcare at Cromwell (CROMWELL, CT)	55.333 / 1:
Connecticut Baptist Homes, Inc (MERIDEN, CT)	57.5 / 1:
Whitney Rehabilitation Care Center (HAMDEN, CT)	58 / 2:
Bethel Health Care Center (BETHEL, CT)	58 / 2:
Bloomfield Health Care Center (BLOOMFIELD, CT)	58 / 2:
Complete Care at Meriden (MERIDEN, CT)	58.667 / 2:
Amberwoods of Farmington (FARMINGTON, CT)	59.333 / 2:
Valerie Manor (TORRINGTON, CT)	59.333 / 1:
Autumn Lake Healthcare at Glen Hill (DANBURY, CT)	60 / 2:
Civita Care Center at Milford (MILFORD, CT)	61.333 / 1:
Litchfield Woods Health Care Center (TORRINGTON, CT)	61.333 / 1:
Village Green of Bristol Rehab and Health Center (FORESTVILLE, CT)	64.333 / 2:
Meriden Health and Rehab (MERIDEN, CT)	65.333 / 1:
Sheriden Woods Health Care Center (BRISTOL, CT)	66.667 / 2:
Apple Rehab Avon (AVON, CT)	66.667 / 2:
Wolcott Hall Nursing Center Inc (TORRINGTON, CT)	67 / 2:
Civita Care Center at Danbury (DANBURY, CT)	68.667 / 2:
Torrington Center For Nursing and Rehabilitation LLC (TORRINGTON, CT)	68.667 / 1:
Carolton Chronic and Conv Hospital (FAIRFIELD, CT)	69.333 / 2:
Civita Care Center at Newington (NEWINGTON, CT)	69.333 / 1:
Wadsworth Glen Health Care and Rehabilitation Cent (MIDDLETOWN, CT)	70 / 2:
Apple Rehab Shelton Lakes (SHELTON, CT)	71.333 / 1:
Civita Care Center at Cheshire (CHESHIRE, CT)	71.333 / 1:
Apple Rehab Watertown (WATERTOWN, CT)	71.333 / 2:
Lord Chamberlain Nursing and Rehabilitation Center (STRATFORD, CT)	72 / 2:
Advanced Center For Nursing and Rehabilitation (NEW HAVEN, CT)	72.5 / 2:
Apple Rehab Farmington Valley (PLAINVILLE, CT)	76 / 2:
Water's Edge Center For Health and Rehab (MIDDLETOWN, CT)	76.167 / 2:
Apple Rehab Cromwell (CROMWELL, CT)	76.333 / 1:
Apple Rehab Middletown (MIDDLETOWN, CT)	81.333 / 1:
St Joseph's Center (TRUMBULL, CT)	82.667 / 1:
Apple Rehab Laurel Woods (EAST HAVEN, CT)	82.667 / 1:
Southport Center For Nursing and Rehabilitation LLC (SOUTHPORT, CT)	84.667 / 1:
The Summit at Plantsville (PLANTSVILLE, CT)	92 / 1:
Riverside Health and Rehabilitation (EAST HARTFORD, CT)	93.667 / 1:
Laurel Ridge Health Care Center (RIDGEFIELD, CT)	94.333 / 1:
Hewitt Health and Rehabilitation Center, Inc (SHELTON, CT)	94.667 / 1:
Apple Rehab West Haven (WEST HAVEN, CT)	98 / 1:
Saint John Paul Ii Center (DANBURY, CT)	98.833 / 1:
Beacon Brook Center For Health and Rehabilitation (NAUGATUCK, CT)	101.5 / 1:
Avery Nursing Home/noble Building (HARTFORD, CT)	106.667 / 1:
Northbridge Health Care Center (BRIDGEPORT, CT)	111.5 / 1:
West Haven Center For Nursing and Rehabilitation (WEST HAVEN, CT)	115.667 / 1:
Salmon Brook Rehab and Nursing (GLASTONBURY, CT)	122.667 / 1:
Montowese Center For Health and Rehabilitation (NORTH HAVEN, CT)	122.833 / 1:
Cassena Care at Norwalk (NORWALK, CT)	125 / 1:
New Haven Center For Nursing and Rehabilitation LLC (NEW HAVEN, CT)	126.5 / 1:
Autumn Lake Healthcare at West Hartford (WEST HARTFORD, CT)	127.667 / 2:
Autumn Lake Healthcare at Madison (MADISON, CT)	129.333 / 1:
Stone Bridge Center For Health and Rehabilitation (NEWTOWN, CT)	132.833 / 1:
Arden Care Center (HAMDEN, CT)	136.667 / 1:
Skyview Rehab and Nursing (WALLINGFORD, CT)	237 / 1:
Grandview Rehabilitation and Healthcare Center (NEW BRITAIN, CT)	262.167 / :

Our Analysis

Best and Worst Nursing Homes in NAUGATUCK, CT

Here is our analysis of the Best Nursing Homes in NAUGATUCK and Worst Nursing Homes in NAUGATUCK so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.

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