The Worst Home Health Care Agencies in North Carolina

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in North Carolina

There are 167 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in North Carolina.)

Name	5-Star Quality of Care Rating
HEALTHVIEW HOME HEALTH & HOSPICE, LLC 130 S FRANKLIN STREET, SUITE 401 ROCKY MOUNT, NC 27804	2:
UNC HOME HEALTH 1101 WEAVER DAIRY RD, STE 200 CHAPEL HILL, NC 27514	2:
WARREN COUNTY HOME HEALTH AGEN 544 A WEST RIDGEWAY STREET WARRENTON, NC 27589	2:
HEALTHVIEW HOME HEALTH & HOSPICE 1060 NC HIGHWAY 86 N YANCEYVILLE, NC 27379	2:
CHEROKEE HOME HEALTH AGENCY 73 KAISER WILNOTY DRIVE CHEROKEE, NC 28719	2:
ROANOKE HOME CARE HOSPICE 198 NC HWY. 45 NORTH PLYMOUTH, NC 27962	2.5:
3HC 2402 WAYNE MEMORIAL DRIVE GOLDSBORO, NC 27534	2.5:
ROBESON COUNTY HOME HEALTH AGE 460 COUNTRY CLUB ROAD LUMBERTON, NC 28358	2.5:
LIBERTY HOME CARE II ,LLC 705 B WESLEY PINE ROAD LUMBERTON, NC 28358	2.5:
LIBERTY HOME CARE, LLC 3134 WENDELL BLVD, LEVEL A WENDELL, NC 27591	2.5:
LIBERTY HOME CARE 105 HUNT VALLEY DRIVE DUNN, NC 28334	2.5:
AVEANNA HOME HEALTH 3107 RAEFORD ROAD FAYETTEVILLE, NC 28303	2.5:
LIBERTY HOME CARE 46 MCNEILL PLAZA WHITEVILLE, NC 28472	2.5:
IREDELL HOME HEALTH 541 GAITHER ROAD STATESVILLE, NC 28625	2.5:
GENTIVA HEALTH SERVICES 720 PARK CENTRE DRIVE, SUITE A KERNERSVILLE, NC 27284	2.5:
BAYADA HOME HEALTH CARE, INC. 2944 BREEZEWOOD AVE FAYETTEVILLE, NC 28304	2.5:
MEDI HOME HEALTH AND HOSPICE 1877 NC HWY 163 WEST JEFFERSON, NC 28694	2.5:
MEDI HOME HEALTH AGENCY 180 W MAIN AVE TAYLORSVILLE, NC 28681	2.5:
ATRIUM HEALTH AT HOME BLUE RIDGE 141 FIDDLERS RUN BLVD MORGANTON, NC 28655	2.5:
LIBERTY HOME CARE, LLC 3414 N DUKE STREET, SUITE 201 DURHAM, NC 27705	2.5:
PARDEE HOME CARE 114 COLLEGE DRIVE FLAT ROCK, NC 28731	2.5:
CARTERET HEALTH CARE HOME HEALTH AND HOSPICE 3722 BRIDGES STREET SUITE 201 MOREHEAD CITY, NC 28557	2.5:
ADORATION HOME HEALTH 461 HARPER AVENUE SW LENOIR, NC 28645	2.5:
LIBERTY HOME CARE LLC 445 WESTERN BLVD SUITE E JACKSONVILLE, NC 28546	2.5:
PHC HOME HEALTH-WAKE 119 SW MAYNARD ROAD SUITE 170 A CARY, NC 27511	2.5:
ADORATION HOME HEALTH 1941 S NC HIGHWAY 119 MEBANE, NC 27302	3:
ADORATION HOME HEALTH 332 BURTONWOOD DRIVE GASTONIA, NC 28054	3:
ADORATION HOME HEALTH 320 COPPERFIELD BLVD NE SUITE A CONCORD, NC 28025	3:
VIDANT HOME HEALTH AND HOSPICE 1211 HIGHLAND DRIVE WASHINGTON, NC 27889	3:
GENTIVA HEALTH SERVICES/SALISB 201 SECURITY STREET KANNAPOLIS, NC 28083	3:
ADORATION HOME HEALTH AND HOSPICE 2224 S CROATAN NAGS HEAD, NC 27959	3:
ALBEMARLE HOME CARE AND HOSPICE 1507 N ROAD STREET SUITE 2 ELIZABETH CITY, NC 27909	3:
3HC 855 S BECKFORD DRIVE, SUITE A HENDERSON, NC 27536	3:
MEDI HOME HEALTH AGENCY 9131 ANSON WAY 204 RALEIGH, NC 27615	3:
BAYADA HOME HEALTH CARE, INC. 609 LAUCHWOOD DRIVE LAURINBURG, NC 28352	3:
NORTHAMPTON CO. HHA 9495 NC 305 HWY JACKSON, NC 27845	3:
ADORATION HOME HEALTH 1100 S STRATFORD ROAD SUITE 410 WINSTON-SALEM, NC 27103	3:
SENTARA HOME CARE SERVICES 426 MCARTHUR DRIVE SUITE B ELIZABETH CITY, NC 27909	3:
HOME HEALTH OF RANDOLPH HOSPITAL 212 FOUST ST ASHEBORO, NC 27203	3:
LIBERTY HOME CARE, LLC 225 FAIRWAY DRIVE SUITE A FAYETTEVILLE, NC 28305	3:
MEDI HOME HEALTH & HOSPICE 1007 LEXINGTON AVE LEXINGTON, NC 27360	3:
UNC HEALTH JOHNSTON HOME CARE AND HOSPICE 514 NORTH BRIGHTLEAF BLVD, SUITE 1502 SMITHFIELD, NC 27577	3:
ADORATION HOME HEALTH 9731 SOUTHERN PINE BLVD SUITE L CHARLOTTE, NC 28273	3:
ADORATION HOME HEALTH 4135 MENDENHALL DRIVE HIGH POINT, NC 27265	3:
ATRIUM HEALTH AT HOME LINCOLN 853 S LAUREL STREET LINCOLNTON, NC 28092	3:
ATRIUM HEALTH AT HOME UNIVERSITY CITY 101 EAST W T HARRIS BLVD, BLDG 5000, STE 5105 CHARLOTTE, NC 28262	3:
ATRIUM HEALT AT HOME STANLY 901 NORTH SECOND STREET ALBEMARLE, NC 28001	3:
LIBERTY HOME CARE II, LLC 119 W WADE STREET WADESBORO, NC 28170	3:
ATRIUM HEALTH AT HOME UNION 101 EAST FRANKLIN STREET MONROE, NC 28112	3:
PHC HOME HEALTH 1515 MOCKINGBIRD LANE STE 520B CHARLOTTE, NC 28209	3:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in North Carolina

Major Cities in North Carolina

Charlotte, NC (best, worst)	Raleigh, NC (best, worst)
Durham, NC (best, worst)	Winston-Salem, NC (best, worst)
Greensboro, NC (best, worst)	Fayetteville, NC (best, worst)
Asheville, NC (best, worst)	Concord, NC (best, worst)
Wilmington, NC (best, worst)	Hickory, NC (best, worst)
Gastonia, NC (best, worst)	High Point, NC (best, worst)
Cary, NC (best, worst)	Burlington, NC (best, worst)
Greenville, NC (best, worst)	Jacksonville, NC (best, worst)
Chapel Hill, NC (best, worst)	Rocky Mount, NC (best, worst)
Apex, NC (best, worst)	Huntersville, NC (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)