CONTACT INFORMATION REVIEWS & MORE DATA
New Orange Hills
- Date Updated: January 01, 2025
- CMS Overall 5-Star Rating:
-
Address: 5017 E. CHAPMAN AVENUE
ORANGE CA 92869 Map - Phone: 714-997-7090
- Website: Click Here
- Medicare Provider Number: 555286
- Participating in Medicare Since: December 07, 1987
- No. of Certified Beds: 145
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $15,396.99
- Complaints Filed: 41
- Accepts: Medicare and Medicaid
About New Orange Hills
New Orange Hills, located in ORANGE, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. New Orange Hills offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- New Orange Hills is ranked #33 out of 42 facilities within a 10 mile radius and #169 out of 275 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (1 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 4.96
(The national average is 3.85 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 18.22% .
- There is no indication of abuse occuring at New Orange Hills. (CMS flags facilities where abuse has either happened or is very likely.)
New Orange Hills Owner & Operator Information
Business Entity Name:
HOLLYLEAF HEALTHCARE, INC.
Owners:
- FLAGSTONE HEALTHCARE SOUTH LLC (DIRECT- 100%)
- THE ENSIGN GROUP INC (INDIRECT)
Managers and Directors:
- SOON BURNAM (CORPORATE OFFICER)
- CRAIG FITCH (CORPORATE OFFICER)
- WILLIAM LOOPER (CORPORATE OFFICER)
- JAMES VILLAFANIA (OPERATIONAL/MANAGERIAL CONTROL)
- JAMES VILLAFANIA (MANAGING EMPLOYEE)
- ADAM WILLITS (CORPORATE DIRECTOR)
New Orange Hills Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 1: |
| Health Inspection Rating | 2: |
| Quality Rating | 4: |
| Staffing Rating | 1: |
Inspection Scores
| Cycle 1 Score (as of November 15, 2024) | 108 |
| Cycle 2 Score (as of May 16, 2022) | 128 |
| Cycle 3 Score (as of February 26, 2020) | 160 |
| Weighted All Cycles Score | 123 |
Complaints by Residents
This table shows complaints filed by residents in New Orange Hills:
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 12/14/2024 |
| Implement a program that monitors antibiotic use. | 12/14/2024 |
| Provide and implement an infection prevention and control program. | 08/12/2024 |
| Reasonably accommodate the needs and preferences of each resident. | 06/14/2024 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 04/13/2024 |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | 04/13/2024 |
| Provide and implement an infection prevention and control program. | 04/12/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 03/27/2024 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 02/15/2024 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 02/15/2024 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 02/15/2024 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 12/29/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 12/29/2023 |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | 12/05/2023 |
| Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | 11/07/2023 |
| Respond appropriately to all alleged violations. | 09/12/2023 |
| Ensure services provided by the nursing facility meet professional standards of quality. | 09/12/2023 |
| Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | 09/12/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 05/16/2023 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | 05/16/2023 |
| Provide safe, appropriate pain management for a resident who requires such services. | 05/16/2023 |
| Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | 05/16/2023 |
| Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | 05/04/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 05/04/2023 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 02/24/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 02/24/2023 |
| Provide and implement an infection prevention and control program. | 02/24/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 02/22/2023 |
| Ensure each resident?s drug regimen must be free from unnecessary drugs. | 02/22/2023 |
| Ensure that residents are free from significant medication errors. | 02/22/2023 |
| Provide safe, appropriate pain management for a resident who requires such services. | 12/22/2022 |
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 12/22/2022 |
| Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | 09/10/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 09/10/2022 |
| Provide appropriate pressure ulcer care and prevent new ulcers from developing. | 09/10/2022 |
| Reasonably accommodate the needs and preferences of each resident. | 09/08/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 06/01/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 05/06/2022 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 03/02/2022 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 03/02/2022 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 02/22/2022 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of New Orange Hills spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.50 | 0.60 / 0.67 |
| Case Mix | 1.07 | 0.73 / 0.66 |
| Adjusted | 0.31 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 2.10 | 1.22 / 0.87 |
| Case Mix | 1.39 | NA / NA |
| Adjusted | 1.30 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.37 | 2.60 / 2.31 |
| Case Mix | 3.72 | NA / NA |
| Adjusted | 1.47 | NA / NA |
| Total Licensed Staff | ||
| Hours | 2.59 | 1.82 / 1.53 |
| Physical Therapist (PT) | ||
| Hours | 0.10 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 4.96 | 4.42 / 3.85 |
| Case Mix | 6.18 | 4.20 / 3.83 |
| Adjusted | 3.07 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
18.2%
/
23.8% Better |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
12.5%
/
11.4% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
1.4%
/
2.2% Better |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
0.4%
/
1.5% Better |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
17.4%
/
13.0% Worse |
| Percentage of long-stay residents who lose too much weight (qm404) |
2.9%
/
4.7% Better |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
0.7%
/
1.3% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
0.2%
/
1.4% Better |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
47.2%
/
6.3% Worse |
| Percentage of long-stay residents who were physically restrained (qm409) |
3.9%
/
0.3% Worse |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
0.9%
/
1.7% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
100.0%
/
98.4% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
2.0%
/
11.0% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
99.0%
/
94.3% Better |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
0.3%
/
1.5% Better |
| Percentage of long-stay residents whose ability to walk independently worsened (qm451) | 33.4% / NA |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
17.3%
/
13.6% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
96.2%
/
98.3% Worse |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
82.7%
/
92.6% Worse |
| Percentage of long-stay residents with pressure ulcers (qm479) | 6.1% / NA |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence (qm480) | 17.4% / NA |
Hospitals Near New Orange Hills
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near New Orange Hills.
New Orange Hills is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
CHAPMAN GLOBAL MEDICAL CENTER 2601 E CHAPMAN AVE ORANGE, CA 92869 |
1 |
|
GARFIELD MEDICAL CENTER 525 N GARFIELD AVE MONTEREY PARK, CA 91754 |
1 |
|
ORANGE COUNTY GLOBAL MEDICAL CENTER 1001 NORTH TUSTIN AVENUE SANTA ANA, CA 92705 |
1 |
|
COLLEGE MEDICAL CENTER 2776 PACIFIC AVENUE LONG BEACH, CA 90806 |
1 |
|
UCI HEALTH - LOS ALAMITOS 3751 KATELLA AVENUE LOS ALAMITOS, CA 90720 |
1 |
|
SAN DIMAS COMMUNITY HOSPITAL 1350 W COVINA BLVD SAN DIMAS, CA 91773 |
1 |
|
LOS ANGELES GENERAL MEDICAL CENTER 2051 MARENGO ST, ROOM C2K100 LOS ANGELES, CA 90033 |
2 |
|
EMANATE HEALTH INTER-COMMUNITY HOSPITAL 210 W SAN BERNARDINO ROAD COVINA, CA 91723 |
2 |
|
KAISER FOUNDATION HOSPITAL - DOWNEY 9333 IMPERIAL HIGHWAY DOWNEY, CA 90242 |
2 |
|
UCI HEALTH - PLACENTIA LINDA 1301 N ROSE DRIVE PLACENTIA, CA 92870 |
2 |
|
MONTCLAIR HOSPITAL MEDICAL CENTER 5000 SAN BERNARDINO ST MONTCLAIR, CA 91763 |
2 |
|
MONTEREY PARK HOSPITAL 900 S ATLANTIC BLVD MONTEREY PARK, CA 91754 |
2 |
|
ADVENTIST HEALTH WHITE MEMORIAL MONTEBELLO 309 W BEVERLY BLVD MONTEBELLO, CA 90640 |
2 |
|
GARDEN GROVE HOSPITAL & MEDICAL CENTER 12601 GARDEN GROVE BLVD GARDEN GROVE, CA 92843 |
2 |
|
LAKEWOOD REGIONAL MEDICAL CENTER 3700 SOUTH ST LAKEWOOD, CA 90712 |
2 |
|
UCI HEALTH - FOUNTAIN VALLEY 17100 EUCLID STREET FOUNTAIN VALLEY, CA 92708 |
2 |
|
COAST PLAZA HOSPITAL 13100 STUDERBAKER ROAD NORWALK, CA 90650 |
2 |
|
SAINT FRANCIS MEDICAL CENTER 3630 EAST IMPERIAL HIGHWAY LYNWOOD, CA 90262 |
2 |
|
MEMORIALCARE LONG BEACH MEDICAL CENTER 2801 ATLANTIC AVE LONG BEACH, CA 90806 |
2 |
|
RIVERSIDE COMMUNITY HOSPITAL 4445 MAGNOLIA AVENUE RIVERSIDE, CA 92501 |
2 |
Ratings History for New Orange Hills
Medical Professionals Associated with New Orange Hills
These are the doctors who are affiliated with New Orange Hills. The data is from the most recent period. Historical data is not available.
- PIN HUNG HSIEH ( INTERNAL MEDICINE - CHEST AND CRITICAL CARE CONSULTANTS A MEDICAL GROUP )
- ALVIN CHANG ( INTERNAL MEDICINE - NEW FOUNDATION MEDICAL INC )
- SAMIR AZZAM ( FAMILY PRACTICE )
- SALMA FARUKHI ( FAMILY PRACTICE - MY MD INC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of January 01, 2025.
Our Analysis
Best and Worst Nursing Homes in ORANGE, CA
Here is our analysis of the Best Nursing Homes in ORANGE and Worst Nursing Homes in ORANGE so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for New Orange Hills
A list of all of the registered owners for New Orange Hills. This includes direct and indirect owners and managers.
Noted Deficiencies for New Orange Hills
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for New Orange Hills
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
Healthcare Search Options
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