CONTACT INFORMATION REVIEWS & MORE DATA
Palm Terrace Healthcare and Rehabilitation Center
- Date Updated: November 01, 2024
- CMS Overall 5-Star Rating:
-
Address: 24962 CALLE ARAGON
LAGUNA HILLS CA 92637 Map - Phone: 949-587-9000
- Website: Click Here
- Medicare Provider Number: 555257
- Participating in Medicare Since: April 09, 1987
- No. of Certified Beds: 99
- No. of Residents: N/A
- Occupancy: N/A
- Amount Fined: $0.00
- Complaints Filed: 28
- Accepts: Medicare and Medicaid
About Palm Terrace Healthcare and Rehabilitation Center
Palm Terrace Healthcare And Rehabilitation Center, located in LAGUNA HILLS, CA, is a for-profit organization that accepts Medicare and Medicaid. It is not part of a continuing care retirement community. It is not located in a hospital. Palm Terrace Healthcare And Rehabilitation Center offers a range of services including skilled nursing, long-term care, short-term rehabilitation, and specialized memory care. The center is equipped with modern amenities and a supportive environment designed to enhance the quality of life for its residents. With a focus on personalized care plans and community engagement.
- Palm Terrace Healthcare and Rehabilitation Center is ranked #6 out of 11 facilities within a 10 mile radius and #60 out of 110 facilities within a 25 mile radius. See Ranking Report
- Review Specific City Measures
- CMS 5-Star Overall Rating is (3 out of 5):
- Current Trend: Improving
-
Total Nursing Hours Spent Per Resident Per Day: 4.35
(The national average is 3.84 ) - The percentage of short-stay residents who were re-hospitalized after a nursing home admission is 28.24% .
- There is no indication of abuse occuring at Palm Terrace Healthcare and Rehabilitation Center. (CMS flags facilities where abuse has either happened or is very likely.)
Palm Terrace Healthcare and Rehabilitation Center Owner & Operator Information
Business Entity Name:
GATE THREE HEALTHCARE, LLC
Owners:
- FLAGSTONE HEALTHCARE SOUTH LLC (DIRECT- 100%)
- THE ENSIGN GROUP INC (INDIRECT)
Managers and Directors:
- SOON BURNAM (CORPORATE OFFICER)
- BRYCE LINDSEY (OPERATIONAL/MANAGERIAL CONTROL)
- BRYCE LINDSEY (MANAGING EMPLOYEE)
- ADAM WILLITS (CORPORATE OFFICER)
Palm Terrace Healthcare and Rehabilitation Center Ratings and Inspection Scores
Centers for Medicare and Medicaid (CMS) regularly inspects every skilled nursing facility. The results of the multi-day inspection is a series of star ratings. The health inspection scores are an absolute value, so you can compare one facility's score directly to another.
Ratings
| Overall Rating | 3: |
| Health Inspection Rating | 3: |
| Quality Rating | 4: |
| Staffing Rating | 2: |
Inspection Scores
| Cycle 1 Score (as of May 24, 2022) | 84 |
| Cycle 2 Score (as of November 01, 2019) | 124 |
| Cycle 3 Score (as of November 14, 2018) | 84 |
| Weighted All Cycles Score | 97 |
Complaints by Residents
This table shows complaints filed by residents in Palm Terrace Healthcare and Rehabilitation Center:
| Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | 09/18/2024 |
| Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | 09/18/2024 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 12/30/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 12/30/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 09/22/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 07/22/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 06/02/2023 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 06/02/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 06/02/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 06/02/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 04/15/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 04/15/2023 |
| Provide safe and appropriate respiratory care for a resident when needed. | 04/15/2023 |
| Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | 04/15/2023 |
| Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | 04/15/2023 |
| Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | 04/15/2023 |
| Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | 02/25/2023 |
| Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | 01/14/2023 |
| Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | 01/14/2023 |
| Provide appropriate treatment and care according to orders, resident?s preferences and goals. | 10/11/2022 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 08/11/2022 |
| Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | 06/24/2022 |
| Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | 06/24/2022 |
| Reasonably accommodate the needs and preferences of each resident. | 06/22/2022 |
| Give residents a notice of rights, rules, services and charges. | 06/21/2022 |
| Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | 05/31/2022 |
| Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | 11/14/2021 |
| Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | 11/14/2021 |
Nursing Hours Spent Per Patient
CMS provides detailed information about how long nursing staff spends with residents. This data includes nursing subcategories of Registered Nurse, Licensed Practical Nurse, and non-nursing Certified Nursing Assistants. More hours spend per patient should can indicate a better facility or it could indicate more complicated situations.
The nursing staff of Palm Terrace Healthcare and Rehabilitation Center spends MORE time on average with its residents than the state average for total nursing hours spent per resident and MORE time than the national average for total nursing hours spent per resident.
| Type | Facility | State / National Avg |
|---|---|---|
| Registered Nurse (RN) | ||
| Hours | 0.37 | 0.60 / 0.67 |
| Case Mix | 0.76 | 0.73 / 0.66 |
| Adjusted | 0.32 | NA / NA |
| Licensed Practical Nurse (LPN) | ||
| Hours | 1.44 | 1.23 / 0.88 |
| Case Mix | 1.00 | NA / NA |
| Adjusted | 1.25 | NA / NA |
| Certified Nursing Assistants (CNA) | ||
| Hours | 2.54 | 2.59 / 2.29 |
| Case Mix | 2.62 | NA / NA |
| Adjusted | 2.21 | NA / NA |
| Total Licensed Staff | ||
| Hours | 1.81 | 1.83 / 1.54 |
| Physical Therapist (PT) | ||
| Hours | 0.17 | 0.09 / 0.07 |
| Total Nursing Hours Spent per Resident on Average | ||
| Hours | 4.35 | 4.42 / 3.84 |
| Case Mix | 4.39 | 4.18 / 3.82 |
| Adjusted | 3.78 | NA / NA |
Quality Measures
Quality measures are based both on patient survey information and on the results of actual claims that are filed with CMS. It is not clear what period is covered in the measures.
| Desc. | Perc./ State Avg. / Comparison |
|---|---|
|
Percentage of short-stay residents who were rehospitalized after a nursing home admission (qm521)
This measure is considered when computing the 5-Star Overall Rating |
28.2%
/
22.7% Worse |
|
Percentage of short-stay residents who had an outpatient emergency department visit (qm522)
This measure is considered when computing the 5-Star Overall Rating |
16.2%
/
11.1% Worse |
|
Number of hospitalizations per 1000 long-stay resident days (qm551)
This measure is considered when computing the 5-Star Overall Rating |
1.4%
/
2.0% Better |
|
Number of outpatient emergency department visits per 1000 long-stay resident days (qm552)
This measure is considered when computing the 5-Star Overall Rating |
1.8%
/
1.4% Worse |
| Percentage of long-stay residents whose need for help with daily activities has increased (qm401) |
6.0%
/
8.2% Better |
| Percentage of long-stay residents who lose too much weight (qm404) |
4.5%
/
4.8% Better |
| Percentage of low risk long-stay residents who lose control of their bowels or bladder (qm405) |
47.6%
/
35.2% Worse |
| Percentage of long-stay residents with a catheter inserted and left in their bladder (qm406) |
0.3%
/
1.3% Better |
| Percentage of long-stay residents with a urinary tract infection (qm407) |
0.6%
/
1.4% Better |
| Percentage of long-stay residents who have depressive symptoms (qm408) |
1.4%
/
6.1% Better |
| Percentage of long-stay residents who were physically restrained (qm409) |
0.0%
/
0.3% Better |
| Percentage of long-stay residents experiencing one or more falls with major injury (qm410) |
0.6%
/
1.7% Better |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine (qm415) |
100.0%
/
98.3% Better |
| Percentage of long-stay residents who received an antipsychotic medication (qm419) |
7.9%
/
11.0% Better |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine (qm430) |
100.0%
/
94.2% Better |
| Percentage of short-stay residents who newly received an antipsychotic medication (qm434) |
1.3%
/
1.5% Better |
| Percentage of long-stay residents whose ability to move independently worsened (qm451) |
13.3%
/
10.7% Worse |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication (qm452) |
20.4%
/
13.5% Worse |
| Percentage of high risk long-stay residents with pressure ulcers (qm453) |
9.0%
/
7.4% Worse |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine (qm454) |
100.0%
/
98.2% Better |
| Percentage of short-stay residents who made improvements in function (qm471) |
82.7%
/
81.8% Better |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine (qm472) |
99.8%
/
92.4% Better |
Hospitals Near Palm Terrace Healthcare and Rehabilitation Center
Quite often skilled nursing facilities and hospitals work closely together to help patients recover or manage a terminal illness. Hospitals deals with acute care while nursing homes treat patients for a longer period of time. New residents at skilled nursing homes typically come from a hospital and nursing home residents may be readmitted to a hospital if their recovery does not proceed well. (Hospital readmission rates are closely monitored by CMS.) Consequently it is important that you consider which hospitals are near a nursing home which choosing one. Below is a list of hospitals near Palm Terrace Healthcare and Rehabilitation Center.
Palm Terrace Healthcare and Rehabilitation Center is near several hospitals, each with its own rating based on overall performance:
| Hospital | 5-Star Overall Rating |
|---|---|
|
UCI HEALTH - LOS ALAMITOS 3751 KATELLA AVENUE LOS ALAMITOS, CA 90720 |
1 |
|
CHAPMAN GLOBAL MEDICAL CENTER 2601 E CHAPMAN AVE ORANGE, CA 92869 |
1 |
|
ORANGE COUNTY GLOBAL MEDICAL CENTER 1001 NORTH TUSTIN AVENUE SANTA ANA, CA 92705 |
1 |
|
UCI HEALTH - PLACENTIA LINDA 1301 N ROSE DRIVE PLACENTIA, CA 92870 |
2 |
|
COAST PLAZA HOSPITAL 13100 STUDERBAKER ROAD NORWALK, CA 90650 |
2 |
|
UCI HEALTH - FOUNTAIN VALLEY 17100 EUCLID STREET FOUNTAIN VALLEY, CA 92708 |
2 |
|
KAISER FOUNDATION HOSPITAL - DOWNEY 9333 IMPERIAL HIGHWAY DOWNEY, CA 90242 |
2 |
|
GARDEN GROVE HOSPITAL & MEDICAL CENTER 12601 GARDEN GROVE BLVD GARDEN GROVE, CA 92843 |
2 |
|
VA LONG BEACH HEALTHCARE SYSTEM 5901 E. SEVENTH STREET LONG BEACH, CA 90822 |
3 |
|
CORONA REGIONAL MEDICAL CENTER 800 SOUTH MAIN STREET CORONA, CA 92882 |
3 |
|
KAISER FOUNDATION HOSPITAL, RIVERSIDE 10800 MAGNOLIA AVENUE RIVERSIDE, CA 92505 |
3 |
|
WHITTIER HOSPITAL MEDICAL CENTER 9080 COLIMA RD WHITTIER, CA 90605 |
3 |
|
PIH HEALTH DOWNEY HOSPITAL 11500 BROOKSHIRE AVENUE DOWNEY, CA 90241 |
3 |
|
WEST ANAHEIM MEDICAL CENTER 3033 W ORANGE AVENUE ANAHEIM, CA 92804 |
3 |
|
MEMORIALCARE SADDLEBACK MEDICAL CENTER 24451 HEALTH CENTER DRIVE LAGUNA HILLS, CA 92653 |
3 |
|
PARKVIEW COMMUNITY HOSPITAL MEDICAL CENTER 3865 JACKSON STREET RIVERSIDE, CA 92503 |
3 |
|
AHMC ANAHEIM REGIONAL MEDICAL CENTER 1111 W LA PALMA AVENUE ANAHEIM, CA 92801 |
3 |
|
PROVIDENCE MISSION HOSPITAL 27700 MEDICAL CENTER RD MISSION VIEJO, CA 92691 |
4 |
|
PROVIDENCE ST. JUDE MEDICAL CENTER 101 E VALENCIA MESA DRIVE FULLERTON, CA 92835 |
4 |
|
LA PALMA INTERCOMMUNITY HOSPITAL 7901 WALKER STREET LA PALMA, CA 90623 |
4 |
Ratings History for Palm Terrace Healthcare and Rehabilitation Center
Medical Professionals Associated with Palm Terrace Healthcare and Rehabilitation Center
These are the doctors who are affiliated with Palm Terrace Healthcare and Rehabilitation Center. The data is from the most recent period. Historical data is not available.
- HAMID ESKANDARI ( FAMILY PRACTICE - SHAFA MEDICAL CENTER INC )
- HOMER LEW ( INTERNAL MEDICINE )
- ALI TABATABAI ( INTERNAL MEDICINE - PACIFIC PRIVATE PRACTICE NETWORK INC )
- ROBERT CHO ( HOSPITALIST - PACIFIC HOSPITALIST ASSOCIATES )
- MELISSA SIEW ( INTERNAL MEDICINE )
- HUAN GUU ( INTERNAL MEDICINE - HGRT MEDICAL GROUP INC )
Local Nursing Homes
When evaluating nursing homes, it's important to consider other nearby facilities to understand the available options and make comparisons. Below is a list of nursing homes near Brookline Healthcare and Rehabilitation, including Brookline itself. This list is ranked based on each home's health inspection scores, also known as the "weighted all cycles score." Additionally, we provide the facility's 5-star overall rating for a more complete view of its performance. If a nursing home has been flagged by CMS for abuse, you'll see a special icon () next to its name.
The data is based on the dataset as of November 01, 2024.
Our Analysis
Best and Worst Nursing Homes in LAGUNA HILLS, CA
Here is our analysis of the Best Nursing Homes in LAGUNA HILLS and Worst Nursing Homes in LAGUNA HILLS so that you can make better decisions when choosing a nursing home. You should also use these lists after choosing a home to stay abreast of changes.
Ownership Details for Palm Terrace Healthcare and Rehabilitation Center
A list of all of the registered owners for Palm Terrace Healthcare and Rehabilitation Center. This includes direct and indirect owners and managers.
Noted Deficiencies for Palm Terrace Healthcare and Rehabilitation Center
A list of all of the deficiencies for the facility. This includes a description, type of deficiency, incident date and when the facility reports that the incident was corrected.
Nursing Hours Analysis for Palm Terrace Healthcare and Rehabilitation Center
How long a nurse spends with a resident can be an important factor in their recovery. This page shows the average nursing hours spent per resident for RNs, LPNs, CNAs, PTs and all licensed staff.
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